Tag: out of stock

  • 5 Ways to Manage and Improve Stock Availability

    5 Ways to Manage and Improve Stock Availability

    Stock availability is the degree to which a brand or retailer has inventory of all their listed items to meet customer demand. Product availability becomes even more critical when they have to respond to unforeseen changes in demand and supply. To maintain the ideal stock availability levels for all items, they need robust inventory management tools to ensure real-time updates on current stock and accurate insights into upcoming demand.

    However, managing stock availability is not a clear-cut science. Retailers must balance the change in demand and keep stock availability in check

    Why Stock Availability Matters

    One of the challenges of running a retail business is to optimize inventory and associated costs. Maintaining stock availability in stores is critical for offline retail businesses. And when selling online, making sure products are available across different retailers and marketplaces can have a huge impact on sales and conversions. 

    1. Understocking: It’s when a brand’s product fails to meet consumer demand. If this happens often enough, customers may not return to the brand’s website or app because of the initial experience. Understocking is not a brand’s fault entirely since they might not always be able to anticipate a change in demand. However, it’s about a their ability to adapt to a quick change in the market trends through historical analysis and accurate forecasting. 
    2. Overstocking: It’s when a company orders too much inventory. Holding too much stock will lead to higher storage costs, shrinkage, and obsolescence losses. Another loss occurs if the brand can’t quickly sell the items — diminishing the value of the products. 

    We gathered data to see the impact of a short-term stockout on Amazon for one of our customers. Read more about what we uncovered & how deep the damage was, here.

    7 Ways to improve stock availability 

    1. Collect Accurate Data

    Availability across Brands and Categories

    When multiple items are moving through a supply chain, companies can easily run into inventory inaccuracies. Discrepancies between the values of your system and the actual inventory of products can lead to understocking or overstocking. The best way to avoid discrepancies in inventory is to invest in an inventory management tool that gives you real-time updates on your stock. This is applicable for offline retail businesses. 

    2. Managing eCommerce inventory

    Availability at Individual Product Level
    Availability at Individual Product level by regions

    Effective eCommerce inventory management is as important as making sure products are available in stores. Keeping track of your inventory levels and ensuring that you’re always well-stocked can avoid lost sales and keep your company running smoothly. Brands must ensure their stock is available across all the online platforms they sell. Access to real-time inventory data can help to keep a close eye on stock status across all marketplaces & retailers the product is available. Retailers also need to keep track of market trends to ensure they have the right inventory assortment to match customers’ demands. 

    3. Understand Consumer Demand

    The only way to accurately predict future demand is to rely on historical data about your customer purchase trends. What do your customers purchase during holiday seasons? What are the upcoming trends in your category? Having data-backed answers to such questions will help brands and retailers properly stock up their inventory.

    4. Adequate forecasting 

    Anticipating demand will help determine which products should be stocked during which seasons. Tracking past sales and metrics such as economic conditions, seasonality, peak buying months, and promotions will help brands predict demand. Analyzing such statistics will also help you get insights into the target market.

    Availability across regions

    5. Improve supplier relationships

    It’s important to rely on a supply chain that delivers your shipment promptly. In fact, you should foster close relationships with your suppliers to trim costs and improve stock availability. You should be able to share key details such as future demands, so suppliers can ensure timely delivery. 

    Availability Analysis
    Availability Analysis across Retailers and Categories

    Consequences of Inefficient Inventory Management

    What are the effects of overstocking?

    Tied-up cash: Money spent on overstocking is tied-up money that your company could have put to better use. You can use it to pay off debts, wages, and rent. Inventory often has a limited shelf life due to material degradation, changing consumer trends, spoilage, and obsolescence.

    Product expiration: If your brand offers time-sensitive goods or perishable items, overstocking can lead to product obsolescence and expiry. eCommerce platforms that also sell time-sensitive goods or grocery delivery apps are forced to sell products at below-margin prices to free up resources, leading to losses. 

    What are the effects of understocking?

    Poor customer experience: Poor product availability will lead to low customer satisfaction & dropping customer loyalty. 

    Missed sales: Customers could gravitate towards the competition to make their current purchase if a product is unavailable at your online store. The more freequent the stockouts, the more lost sales. 

    Conclusion

    To avoid the knock-on effects of overstocking and understocking, companies need a real-time view of their inventory, both online & offline. At DataWeave, we help companies decrease their latency period between stock replenishment and efficiently plan their supply chain. If you need help tracking your eCommerce product availability, reach out to the experts at DataWeave to know how we can help!

  • Baby Formula Shortage Continues Alongside National Price Increases – June 2022

    Baby Formula Shortage Continues Alongside National Price Increases – June 2022

    As the baby formula shortage continues, retailers and brands are working quickly to meet evolving consumer demand, considering supply chain driven headwinds, a baby formula recall, and inflationary-driven impacts. The DataWeave analytics team has actively tracked marketplace changes, alongside reports from the FDA, for the baby formula category at a state-level, and has shared the latest snapshot of product availability through June 7th, 2022, below.

    Average Baby Formula Product Availability by State - June 2022
    Average Baby Formula Product Availability by State – June 2022

    While the U.S. has reached an average of 84% baby formula availability the first week of June 2022, given recent news headlines related to the baby formula shortage, and tracking out of stock encounters by state, we see a continued decline in availability throughout the Midwest versus product availability levels seen in May 2022.

    Wisconsin, Michigan, Illinois, Indiana, Ohio, and Kentucky all show average availability for baby formula to be less than 50%, with Wisconsin being impacted the most at less than 18% average availability. While Texas shows an average availability improvement of 3.5% from the first two weeks of May 2022 to the first week of June 2022 as noted in the below chart, availability is also very low overall at less than 60%.

    Average Change in Baby Formula Product Availability by State: May-June 2022
    Average Change in Baby Formula Product Availability by State – May 2022 to June 2022

    Outside of the Midwest and Texas, the other states for consumers to be cautious in are California, Virginia, and South Carolina as their month-over-month average change in availability also declined 4%, 12.6% and 8.2% respectively. Below is a snapshot of where the baby formula availability average started as of May 1st through the 15th, 2022.

    Average Baby Formula Product Availability by State - May 2022
    Average Baby Formula Product Availability by State – May 2022

    Baby Formula Product Availability Changes – March 2021 through May 2022

    At an aggregated level overall, the availability for baby formula was relatively stable across all retailers considered within our analysis from March 2021 through September 2021, but has been on a steady decline ever since, starting at 81.7% availability in September and ending at 53.8% availability in May 2022 as noted in the below chart.

    Monthly Average Availability for Baby Formula Across Major Retailer Websites
    Monthly Average Availability for Baby Formula Across Major Retailer Websites

    Looking at baby formula availability at a retail level, we saw yet again not all availability challenges were alike, by month or retailer. Costco.com lead the other retailers within our analysis for greatest average availability from March 2021 through May 2022, but had one of the lowest availability percentages at 62.7% in May 2021, and dropped to the lowest availability of the group in May 2022 at 37.5%.

    Average Availability for Baby Formula Across Major Retailer Websites
    Average Availability for Baby Formula Across Major Retailer Websites

    Baby Formula Prices Increase as Availability Changes

    While unnecessary price gouging is prohibited, price increases are still happening at a slow and steady rate across all the accounts included within our Pricing Intelligence analysis given external market factors outside of baby formula recall related stockout scenarios.

    Kroger.com experienced the greatest average price increases overall, with the peak being in May 2022 at a 19% increase, 8% higher than other retailers on average, versus prices seen in March 2021 for the same baby formula products. The most significant price hike occurred on Kroger.com from December 2021 to January 2022. Other retailers like H-E-B, Target and Wegman’s have had minimal price changes from March 2021 through May 2022. 

    Average Price Inflation for Baby Formula, Indexed to March 2021
    Average Price Inflation for Baby Formula, Indexed to March 2021

    Address the Baby Formula Shortage With eCommerce Intelligence

    As the market continues to evolve and baby formula supply works its way to catching back up to demand, our team will continue providing critical pricing, merchandising, and competitive insights at scale, to enable retailers and brands to develop data-driven growth strategies that directly influence their eCommerce performance, accelerate revenue growth and drive profitability.

    Be sure to reach out to our Retail Analytics experts for access to more details regarding the above analysis, or for more information on our Commerce Intelligence and Digital Shelf solutions, and let us know what other category insights you’d be interested in seeing this year.