Tag: e-commerce sales

The Indian E-Commerce Showdown: Unveiling the Price War Between Flipkart’s Big Billion Days and Amazon’s Great Indian Festival
India’s homegrown eCommerce giant Flipkart, now backed by Walmart, reported a record 1.4 Billion customer visits during the early access phase and throughout the seven days of its premier shopping event, the Big Billion Days, launched on 8th October 2023. Competing with Flipkart, Amazon’s Great Indian Festival sale event started on October 8th as well and saw a whopping 95 Million customer visits to the website within the first 48 hours of the event.

For consumers, the most pressing question was, “Who offered more attractive deals and lower prices during these sale events?”

To answer this question, we leveraged our proprietary data aggregation and analysis platform and analyzed the prices and discounts on Amazon and Flipkart across key product categories..

The details of our sample are mentioned below:
- Number of SKUs Analyzed: 30,000+
- Websites: Amazon.com and Flipkart.com
- Categories: Apparel, Home & Furniture, Electronics, Health & Beauty
- Dates: 7th Oct 2023 to 22nd Oct 2023
Key Findings

Based on our analysis, the Big Billion Days by Flipkart showcased relatively higher price reductions across categories compared to the Great Indian Festival sale by Amazon. The Apparel category on Flipkart saw the highest average discount at 50.6%. The Health & Beauty category had the lowest discount across Flipkart at 39.4% and Amazon at 33%.

Overall, Flipkart offered higher discounts in each product category. It is clear that the retailer invested heavily in leveraging its supplier partnerships with key brands or sellers to enable them to offer higher discounts, thereby attracting more customers.

Next, let’s take a closer look at each product category.

Apparel

While a majority of retailers expected demand for apparel and clothing to dip this festive season in India, eCommerce giants like Amazon and Flipkart are likely to recognize the strong consumer inclination towards apparel during this period.

In the detailed assessment of Apparel sub-categories, Women’s Dresses, Women’s Tops, Men’s Shirts, Men’s Shoes, and Women’s Innerwear emerged as the segments showcasing the most substantial discounts during the sale events. While Flipkart offered higher average discounts across all sub-categories, Amazon offered competitive discounts as well.

We observed significant differences in the average discounts across brands between Flipkart’s Big Billion Days and Amazon’s Great Indian Festival. Reinforcing the significant discounts on the Shoes subcategory, brands like Red Tape, Arrow, Adidas, Reebok, Nike, and more offered extensive discounts on both Flipkart and Amazon. Notably, Adidas and Reebok offered better deals on Amazon’s Great Indian Festival as compared to Flipkart.

One8 by Virat Kohli had a significantly lower discount on Amazon compared to Flipkart, indicating an exclusive partnership.

For brands, however, reducing prices is just one approach to entice shoppers. They must also guarantee their prominent presence and easy discoverability within Amazon and Flipkart search results. To gain insight into this, we monitored brands’ Share of Search across various frequently used search terms in addition to the discounts they provided. The Share of Search denotes the portion of a brand’s products within the top 20 search results for a specific search query.

Our data indicates that Jockey and Speedo gained in Share of Search on Flipkart, but reduced discoverability on Amazon. Van Heusen fell behind in search results on Flipkart but showed a higher Share of Search on Amazon.

Home & Furniture

With demand for home and furniture products picking up in October, right before the festive season, Amazon and Flipkart offered significant discounts in this category.

Discounts on both Amazon and Flipkart hovered around 50%. Across a few subcategories, Flipkart offered slightly lower discounts compared to Amazon. Only Luggage, Rugs, Sofas, and Entertainment Units saw lower markdowns on Flipkart during the Big Billion Days.

Dishwashers and Washer/ Dryers saw higher discounts on Amazon compared to Flipkart. The significant discounts on these products on Amazon possibly point to changing consumer preferences, as demand for these products is traditionally low in India, but seems to be growing.

When it comes to Home & Furniture brands, Nasher Miles, Safari, Aristocrat, VIP, and American Tourister, luggage brands mostly, offered higher discounts on Flipkart, followed closely by Amazon.

In terms of Share of Search, Skybags had high discoverability on both Flipkart and Amazon. The brand leveraged a strategy of offering big discounts this festive season as well as ensuring prominent placement in search results. Wildcraft lost out on its discoverability on Flipkart in contrast to its prominence on Amazon. Duroflex saw lower searchability on Amazon compared to Flipkart’s Big Billion Days.

Consumer Electronics

The Consumer Electronics and Appliances Manufacturers Association (CEAMA) expected an uptick in sales of consumer electronics products this festive season in India. With more consumers buying premium products using credit cards and EMIs, demand for expensive, high-end electronics was expected to increase.

Again, average discounts in this category hovered around 50% on Flipkart and Amazon.

Across electronics subcategories, Smartwatches, Earbuds, and Drones had the highest markdowns with Flipkart leading the pack during the Big Billion Days. Amazon offered relatively higher discounts at 44.9% on the TV subcategory, compared to Flipkart’s 40.6%.

Speakers, Laptops, Smartphones, and Tablets also saw lower markdowns on Amazon compared to Flipkart. Amazon was the official partner for the launch of many high-level smartphones and products in September-October, contributing to the higher markdowns in the subcategory.

Across brands, Lenovo’s discounts were the most differentiated between the two sites, with the brand offering higher discounts on Amazon (45.4%) compared to Flipkart (24.7%). Noise offered the highest discounts at 72.5% on Amazon and 52.8% on Flipkart. Brands like Boat and Zebronics, also saw lower discounts on Flipkart.

Mi and JBL offered deeper discounts on Flipkart’s Big Billion Days. Apple meanwhile stands out with only 11.83% discounts on Amazon, but the brand offered impressive 31.4% discounts on Flipkart.

Samsung dominated the Share of Search on Amazon at 15.7%, compared to only 2.6% on Flipkart. Apple and Lenovo also saw higher discoverability on Amazon. On Flipkart, JBL and Skullcandy stand out as brands with high search visibility.

Health & Beauty

The Health & Beauty category saw the lowest markdowns with only 39.4% discounts on Flipkart and 33% on Amazon.

In the subcategories analyzed, Electric Toothbrushes had relatively high markdowns across both sites. Staple and lower priced subcategories like Toothpaste had the lowest markdowns across both sale events, with Amazon offering only 17.4% average discounts.

Across brands, Beardo, a leading beard care brand, offered significantly higher discounts on Amazon compared to Flipkart. Most other well-known brands, including Nivea and Vaseline, saw higher discounts on Amazon compared to Flipkart. Only Tresmme and Dove were exceptions with higher discounts on Flipkart.

In terms of Share of Search, once again, Beardo was the most discoverable brand in this category. Brands like Dove, Pond’s, Swiss Beauty, and Tresemme saw a lower Share of Search on Flipkart compared to Amazon.

Navigating the Competitive Landscape: How To Thrive During Sale Events

Amazon and Flipkart’s strategic pricing during the Big Billion Days and the Great Indian Festival Sale reflects a balance of profitability, inventory, and competition. Competitive pricing insights empower retailers to make informed decisions, optimize strategies, and thrive during high-stakes sale events with timely and relevant insights at a massive scale.

To learn more about how you can leverage competitive pricing insights to stay ahead of the game during sale events, reach out to us today!
December 20, 2023
Top 4 ways to optimize content to drive e-commerce sales
Content is the reigning king for e-commerce & plays a big role in driving sales and conversions. And, consumer-centric content that drives traffic is vital for e-commerce sales. Unlike offline retail where the sales staff on the ground is always available to answer customer queries, online that is not the case. When shopping online, customers rely on audio & visual product content to give them the information they need in order to make purchase decisions. Understanding that your product speaks to your customers directly on online channels is critical – so optimizing your product content to represent your brand in the best light is very important.

Here are the Top 4 ways to optimize content & drive ROI.

1. Focus on your customer & set a brand tone

Who is your customer? And what type of product is your brand selling? The golden rule to getting the right content for your brand is to answer these two questions right. For instance, if you’re selling furniture and focusing on a family audience then using flowery language will not help your cause. You need to share factual, product-specific content, calling out furniture specs from color, fabric, size, and so on.

Take for instance ProFlowers – a US-based flower retailer who created an entire Florapedia® – an in-depth flower guide. This content helped their customers learn more about the various flowers & discover new flowers they never knew of when making purchase decisions. To drive e-commerce sales, ProFlowers set the brand tone using educational content.
On the other hand, if you are selling clothing or lingerie, you need to be extremely specific about the details of each product. Let’s look at reputed outdoor clothing brand Jack Wolfskin – they use high-quality images for content optimization and showcase real instances and moods in which the clothing can be worn or what they can be paired with. This is a good way to allow customers to picture themselves owning the item, as well as research their unique qualities.

Educational, visual-heavy, or fun & quirky – pick your content style based on your brand tone.

2. Use videos as a powerful content optimization tool

Videos empower content and hook your customers in. In a report, Cisco had earlier projected that by the year 2022, videos will be responsible for 82% of all consumer internet traffic. For e-commerce, video content can not only deliver a message but is easily shareable across all platforms. Videos not only possess the power to captivate people for extended amounts of time, but according to research, if a video is embedded on your website, you’re 53 times more likely to rank on the first page of Google.

Videos work as a descriptive medium to give more details about your product. Further, explanatory videos relieve consumer fears regarding the quality of the product by allowing viewers to visually experience its usages and benefits. MAC for instance uses a host of make-up tutorials and other video content on their website.

Videos bring brand storytelling to life and keep visitors informed. In the case of the videos created by MAC, they are not only informative and engaging, but they also help the brand answer common shopper questions with live examples. Customers who land upon the MAC website can watch videos relevant to the products they want to shop for, understand the product details and then decide if the product is for them. Thus, brands using videos can create a better customer experience by giving the visitors an immersive brand exposure online, just like they could have got offline.

3. Focus on making your product page consumer-centric

A product page can be highly discoverable if it aligns with the best practices & standard e-commerce algorithms put in place by popular marketplaces and e-commerce channels. This is because the organic product ranking algorithms vary across channels and are composed of direct and indirect factors used to match a consumer’s popular search queries to products they are most likely to purchase. For better content optimization that ensures visibility, start by mapping platform-specific content standards. Then follow the SEO trends and tweak your product titles and description, to give your brand content a boost.

Love Hair Product

Take for instance the LOVE Hair product pages – the product titles are crafted using product features and benefits like revitalizing, nourishing, volumizing. Consumers searching for shampoos normally type in these attributes to look for shampoos that may suit their requirements – so using attributes as a hook in the product title is a great idea to make the product more discoverable against that keyword or attribute.

Next, keeping these standards as a backbone, fine-tune the product details you are putting out on the page. Your product features are the reasons why your consumer will buy your brand as compared to your competitors, so your descriptions should be crisp, easy to read, highlighting all the product features & facts that help them make that purchase decision. Let’s look at the Fitbit product page…

Fitbit Product Page

4. Optimize content based on devices

With mobile commerce reaching the tipping point in the e-commerce sales funnel, you cannot ignore attending to content optimization for hand-held devices. Many times, buyers on the go use mobile devices to conduct their research and your success lies in being able to entice them with a perfectly optimized e-commerce page even on their mobile device. Here are a few tips to keep in mind:
- Keep their reading experience in mind. Use shorter titles, and bite-sized product information so key points are upfront and visible on a tinier screen
- Be concise with your content presentation
- Video content should not autoplay on mobile. The less invasive your content, the better
- Keep video & image file sizes small so that page load time is quick
E-Commerce Product Page

A perfectly balanced e-commerce product page is even more vital in the new normal, given that COVID has accelerated e-commerce, globally. So, whether you are selling furniture, books, clothes, or health juices, with the right focus on product content, you can convert shoppers into customers more easily and increase your sales & revenue. Feel free to take inspiration from some of the examples above to apply some of these strategies to your online store.

And if you need to get your brand discovered with content optimization, here’s how DataWeave can help!

Building the right product page with the right content is not enough. You will also need to keep rehashing your product pages with reviews, offers, and other such relevant nodes to deliver the right punch. After all, delivering the right customer experience starts with a product page done right.

Want to see first-hand how DataWeave can help brands with content optimization? Sign up for a demo with our Digital Shelf experts to know more.
November 29, 2021