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On Black Friday this year, Health & Beauty brands saw a significant increase with a 13% jump in foot traffic, according to a report by RetailNext. Despite caution from various sources, higher prices for everyday goods, and high interest rates, consumers chose to spend big this cyber week.
So what kind of deals did top retailers and brands offer in the Health & Beauty category this BFCM? At DataWeave, we harnessed the power of our proprietary data aggregation and analysis platform to track and analyze the prices and deals of Health & Beauty products across prominent retailers to uncover unique insights into their price competitiveness this BFCM, as well as understand how pricing strategies varied across diverse subcategories and brands.
For this analysis, we tracked the average discounts among leading US retailers in the Health & Beauty category during the Thanksgiving weekend sale, including Black Friday and Cyber Monday. We noticed prices and discounts didn’t change significantly over the course of the weekend, and hence the average prices of products between the 24th and 27th of November are being reported. Our sample was chosen to encompass the top 500 ranked products in each product subcategory across leading retailers during the sale.
Subcategories reported on: Shampoo, Toothpaste, Conditioner, Sunscreen, Makeup, Electric Toothbrush, Beard Care, Moisturizer
Timeline of analysis: 24 to 27 November 2023
Our Key Findings
Average Discounts Across Retailers
Amazon leads the pack with a huge margin, offering an average discount of 31.9%, covering 62% of its products analyzed. Target follows an 18.8% average discount across only 5% of its analyzed assortment. The other retailers aren’t even close.
Ulta Beauty was the next in line, providing a 9.2% average discount followed by Walmart with a 6.8% average discount. Sephora, known for its premium beauty offerings, adopted a more conservative approach with a 3.5% average discount, targeting only 9% of its top products
Across retailers, it is clear that Amazon led the charge by far this cyber week, with the other retailers choosing to markdown prices conservatively in the Health & Beauty category.
Average Discounts: Subcategories
Amazon offered high discounts on lower priced subcategories like Toothpaste (49.4%), Sunscreen (46.3%), Moisturizers (38.5%), and Conditioners (37.5%), highlighting its focus on products with high demand that consumers would look to stock up on. Ulta Beauty also focused its discounts on Toothpaste (15.6%), Moisturizers (14.9%), and Conditioners (12.6%), targeting skincare and grooming.
Sephora, meanwhile, offered the most attractive deals on the Makeup subcategory at 5.3% across 12.67% of its analyzed assortment, banking on the demand generated due to the brand’s popularity in this subcategory.
Target prioritized discounts on Toothpaste (22.5%), Shampoo (21.6%), and Moisturizers (18.9%). Walmart too offered significant discounts on Shampoo (21.6%) and Toothpaste (22.5%).
Retailers prioritized staple subcategories like Toothpaste and Moisturizer with substantial discounts during this Black Friday Cyber Monday, ensuring a broad consumer appeal. In contrast, discretionary items like Makeup may be less motivated by discounts alone, and hence saw lower discounts during the sale.
Average Discounts: Brands
Brands offered the most attractive deals on Amazon, with OGX leading the pack at 58.4% average discount. Neutrogena and Colgate followed with an average discount of 50.4% and 44%. This mirror’s Amazon’s subcategory focus on shampoos, conditioners, and toothpastes.
Other instances of brands offering attractive deals across retailers include Belif (27.9%) and Anastasia Beverly Hills (17.6%) on Sephora, Johnson’s (20%) and Philips Sonicare (18.8%) on Target, and Olay (12.2%) and Colgate (10.6%) on Walmart.
Ulta Beauty hosted several attractive deals by specific brands, including Moon (30.7%), Joico (24%), and Clinique (22.3%).
Share of Search For Health & Beauty Brands Across Subcategories
Our Share of Search analysis illuminates the strategic moves made by brands to enhance their visibility, playing a crucial role in influencing consumer choices during Black Friday and Cyber Monday.
Among some of the leading brands, Head & Shoulders and Oral-B increased their Share of Search by 2.3% and 1% respectively, reflecting a successful strategy to boost brand visibility during the Black Friday and Cyber Monday shopping events. On the other hand, L’Oreal Paris, Colgate, and Neutrogena faced marginal decreases in Share of Search.
Overall, since the difference in Share of Search values did not change dramatically, the visibility levels of leading brands across key subcategories remained consistent during the Thanksgiving weekend.
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For deeper insights on pricing and discounting trends across a diverse range of shopping categories during Black Friday and Cyber Monday, check out our blog!
To learn more about our AI-powered Pricing Intelligence and Digital Shelf Analytics platform, contact us today!
Insider Intelligence‘s forecast of a 4.5% growth in US Holiday Sales this year has been validated by the sustained robust spending observed during Black Friday and Cyber Monday. Despite multiple challenges impacting consumer spending, such as escalating prices of everyday products and elevated interest rates, shoppers continued to spend significantly, aligning with these earlier predictions.
However, in response to these projections, retailers strategically adjusted their approach. Our analysis indicates substantial discounts prevalent in the Consumer Electronics and Home & Furniture segments during Cyber Week. Prominent retailers specializing in Home & Furniture, such as Wayfair, Overstock, and Home Depot, notably led the charge in offering attractive discounts.
At DataWeave, we harnessed the power of our proprietary data aggregation and analysis platform to track and analyze the prices and deals of home & furniture products across prominent retailers to uncover unique insights into their price competitiveness this BFCM, as well as understand how pricing strategies varied across diverse subcategories and brands.
We’ve also recently published our analysis of the Consumer Electronics and Apparel categories this Black Friday and Cyber Monday.
Our Methodology
For this analysis, we tracked the discounts offered by leading US retailers in the Home & Furniture category during the Thanksgiving weekend sale, including Black Friday and Cyber Monday. We noticed prices and discounts didn’t change significantly over the course of the weekend, and hence the average prices of products between the 24th and 27th of November are being reported. Our sample was chosen to encompass the top 500 ranked products in each product subcategory across leading retailers during the sale.
Sample size: 44,716 SKUs
Retailers tracked: Amazon, Walmart, Target, Best Buy, Overstock, Wayfair, Home Depot
Subcategories reported on: Dishwasher, Washer/Dryer, Mattresses, Beds, Dining Tables, Entertainment Units, Rugs, Luggage, Bookcases, Cabinets, Sofas, Coffee Tables
Timeline of analysis: 24 to 27 November 2023
Our Key Findings
Discounts Across Retailers
Wayfair led the pack with the highest average discount of 27.5%, covering an impressive 88% of its Home & Furniture inventory. This bold strategy positions Wayfair as a go-to destination for consumers seeking substantial savings on high-quality Home & Furniture items during Black Friday and Cyber Monday.
Home Depot offered an average discount of 17.5%, covering a substantial 69% of the products analyzed, choosing to cash in on the Cyber Week madness. Overstock followed next with an average discount of 16.6%.
Interestingly, Home & Furniture happens to be one of the few categories in which Amazon did not offer the highest discount among the analyzed retailers, choosing a moderate average discount of 13.8%.
Best Buy also maintained a competitive stance in the category, providing an average discount of 12.8% across 58% of their assortment. Target adopted a conservative markdown strategy, offering a relatively low average discount of 6.5%.
In summary, the Home & Furniture category exhibited a diverse range of discounting strategies among retailers, reflecting a balance between competitiveness and profit margins. Consumers could have chosen from a spectrum of discounts based on their preferences and budget considerations during Black Friday and Cyber Monday.
Average Discounts: Subcategories
Among subcategories, Amazon offered a moderate 8.3% average discount on 32.9% of its products in this Dishwasher category, while Best Buy took a more aggressive stance with a 14.7% average discount covering 55.9% of its products.
Home Depot emerged as a standout player in the Washer/Dryer category, providing a substantial 21.3% discount on 78.4% of its analyzed inventory. Best Buy closely followed with a 15.1% average discount targeting 67.6% of its products.
Wayfair grabbed attention with a generous 36.9% average discount on Mattresses, covering almost all (99%) of its analyzed products. In addition, Wafair led the discount war in Beds, Dining Tables, Cabinets, Sofas, Coffee Tables, and Entertainment Units. Overstock took an aggressive pricing stance on Rugs, offering a substantial 52.3% average discount, covering 100% of its Rugs inventory.
Average Discounts: Brands
Among brands, Signature Design by Ashley maintained a consistent presence with substantial discounts on both Best Buy (25.24%) and Overstock (16.19%). This could be indicative of the brand’s commitment to appealing to a diverse customer base through varied retail channels. Costway emerges as a standout brand offering exceptionally high discounts at both Target (61.6%) and Walmart (51.7%).
Home Decorators Collection, Home Depot’s in-house brand, offered a significant 30.9% discount at Home Depot. High-margin private label brands like these afford retailers the opportunity to offer markdowns while retaining significant margins.
Strategic positioning on specific platforms, as seen with Alwyn Home on Wayfair and Noble House at Home Depot, suggests brands tailor their approach to the strengths and customer demographics of each retailer. The data suggests a nuanced interplay between brand positioning, discount strategies, and the perceived value offered.
Share of Search For Home & Furniture Brands
The Share of Search data for the Home & Furniture category unveils intriguing insights into brand visibility and performance during the Black Friday and Cyber Monday events. In this competitive landscape, where consumer decisions are influenced not only by discounts but also by brand visibility, the dynamics of Share of Search become pivotal.
Samsung strategically increased its Share of Search during the sale, showcasing a 1.2% improvement. This suggests a deliberate effort to reinforce brand visibility and capture the attention of potential buyers actively searching for Home & Furniture products, in this case, Washer/Dryers and Dishwashers.
Bosch too experienced a notable surge in Share of Search by 1.1%. LG, meanwhile, maintained a consistent Share of Search, with a marginal decrease of 0.1%. American Tourister experienced a modest increase in Share of Search by 0.4%.
Like in the other categories analyzed, the dynamics of Share of Search in the Home & Furniture category reflect brand strategies aimed at not only offering discounts but also ensuring heightened visibility during the critical Black Friday and Cyber Monday shopping events. Positive shifts indicate effective marketing efforts, while stable performers demonstrate a resilient brand presence in a competitive online marketplace.
To explore how our insights can help retailers and brands boost their pricing strategies during sale events, reach out to us today!
For more in-depth analyses and trends across various shopping categories, stay tuned to our blog.
As the highly anticipated shopping season approached, industry analysts, including Deloitte, had forewarned consumer spending caution owing to persistent inflationary pressures tightening budgets. Despite these concerns, the holiday spirit was buoyed by sensational deals that delighted bargain-hunting shoppers.
According to the National Retail Federation (NRF), over 200 million consumers participated in both in-store and online shopping activities over the Thanksgiving weekend. This marked an almost 2% uptick from the previous year, surpassing the NRF’s initial estimates of 182 million and showcasing a robust start to the holiday shopping season.
So what was all the hype about this Black Friday and Cyber Monday? How did top retailers react to reports of possibly decreased consumer spending? At DataWeave, we harnessed the power of our proprietary data aggregation and analysis platform to track and analyze the prices and deals of products across prominent retailers and categories to uncover unique insights into their price competitiveness this BFCM, as well as understand how pricing strategies varied across diverse subcategories and brands.
In this article, we focus on the pricing and discounting strategies of Amazon, Walmart, and Target in the Apparel category.
Stay tuned to our blog for insights on other shopping categories like Home & Furniture, and Health & Beauty!
Our Methodology
For this analysis, we tracked the average discounts of apparel products among leading US retailers during the Thanksgiving weekend sale, including Black Friday and Cyber Monday. We noticed prices and discounts didn’t change significantly over the course of the weekend, and hence the average prices of products between the 24th and 27th of November are being reported. Our sample was chosen to encompass the top 500 ranked products in each product subcategory across during the sale.
Amazon offered the most attractive deals, showcasing an average discount of 19.5%, applying to a substantial 61% of their apparel inventory.
Trailing closely behind was Target, offering an average discount of 14.8% across 52% of the products analyzed. Walmart, however, took a more conservative approach, providing an average discount of 8.5%, applicable to 29% of its products.
The contrast in discounting strategies highlights the diverse tactics employed by retailers to entice Black Friday and Cyber Monday shoppers within the Apparel category. Amazon remains the forerunner, balancing competitive discounts with a significant coverage of discounted items.
Target follows suit with a competitive stance, while Walmart opts for a more reserved markdown approach, given that the retailer tends to carry a large number of products in the affordable price ranges.
Average Discounts: Subcategories
Examining the Black Friday and Cyber Monday discount landscape within the Apparel category reveals intriguing patterns among major retailers. Amazon led the charge, boasting an impressive 24.9% average discount on Women’s Tops, covering a substantial 76.5% of its products. In the same subcategory, Target competed fiercely with a 25.1% average discount, covering 87.5% of its products. Walmart, taking a measured approach, presented a 14.6% average discount across 45.1% of its Women’s Tops inventory.
Notably, Men’s Swimwear at Target has no discounts. Meanwhile, Amazon remained aggressive across various subcategories, particularly in Women’s Shoes and Women’s Tops, aiming to capture a significant market share through both competitive pricing and a broad coverage of discounted items.
Average Discounts: Brands
Across brands, Tommy Hilfiger and Jockey took the lead on Amazon with an enticing average discount of 28.3% and 24.6% respectively, appealing to savvy shoppers. Calvin Klein followed closely with a 17.3% discount, offering a balance of style and affordability.
In Walmart, Crocs stood out with a 39.9% average discount, followed by Reebok (15.7%) and Hanes (14.9%) Xhilaration, Target’s in-house brand, stole the spotlight on the retailer platform with an impressive 50% average discount. Reebok (32.3%) and Levi’s (22.9%) maintained competitive discounts, appealing to diverse tastes.
Our analysis sheds light on the dynamic landscape of apparel discounts, showcasing how brands adopt varying pricing strategies to position themselves competitively for Black Friday and Cyber Monday shoppers.
Share of Search For Apparel Brands Across Subcategories
The dynamics of Black Friday and Cyber Monday extend beyond price reductions, with brands strategically vying for increased visibility through Share of Search metrics. This metric signifies a brand’s prominence among the top 20 ranked products in a given subcategory, offering valuable insights into their online marketplace visibility.
Among the standout performers in the Apparel category, Jockey experienced a significant surge in Share of Search, leaping from 1.70% before the event to an impressive 13.30% during the Black Friday and Cyber Monday sales. Speedo, in the Women’s Swimwear subcategory, demonstrated a substantial increase from 4.40% to 13.30%, solidifying its presence and gaining an 8.90% boost in Share of Search.
Tommy Hilfiger and Adidas also exhibited notable gains in Share of Search, increasing by 5.30% and 5.60%, respectively. However, some brands experienced a slight dip, with Speedo in the Men’s Swimwear subcategory seeing a 2.50% dip in their search visibility, and Reebok in Men’s Shoes witnessing a 3.3% decrease.
These fluctuations highlight the dynamic nature of brand strategies during Black Friday and Cyber Monday in the Apparel category, where gaining visibility also proves to be crucial alongside offering competitive discounts.
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For a deeper dive into the world of competitive pricing intelligence and to explore how our solutions can benefit apparel retailers and brands, reach out to us today!
Stay tuned to our blog for forthcoming analyses on pricing and discounting trends across a spectrum of shopping categories, as we continue to unravel the intricacies of consumer behavior and market dynamics.
Amazon reported a record-breaking Prime Day this July, marking it as the biggest sales event in the company’s history. So when the eCommerce giant announced the Prime Big Deal Days this fall, we were curious to find out how big a deal it really is.
The Prime Big Deal Days, similar in magnitude to the Summer Prime Day, promised to present substantial savings across a diverse range of categories, including electronics, toys, home, fashion, beauty, and Amazon products.
However, for a shopper, an important question is: Does the Prime Big Deal Days in October offer lower prices than Amazon’s mega Prime Day event in July?
To answer this question, we turned our data aggregation and analysis platform to focus on these two sale events and analyzed which event offered better deals across key categories and brands.
TL;DR: Surprisingly, the Prime Big Deal Days in October offered, on average, 2.02% higher discounts than its counterpart event in July.
Read on for details on how we went about our analysis and how discounts vary across categories, sub-categories, and brands.
Our Methodology
We tracked the prices and discounts of a large sample of products during both Prime Day events. The following are some relevant details about our sample:
Number of products analyzed: 1500+
Categories: Apparel, Consumer Electronics, Home & Furniture, Health & Beauty
Prime Day Sale Analysis: 11-12 July 2023
Prime Big Deal Days Analysis: 10-11 Oct 2023
Website: Amazon.com
Our analysis focused on the differences in the prices and discount levels of products between the two sale events.
Our Key Findings
The average discount during the Prime Big Deal Days in October was 29.44%, which was 2.02% higher than the average discount during the Prime Day sale in July (27.42%). Interestingly, the October event offered better deals across each product category analyzed, albeit at slightly varying levels.
By offering deeper discounts in October, Amazon may have aimed to encourage early holiday shopping, thereby capturing a larger share of the consumer wallet before competitors intensify their promotional activities closer to the festive season.
As other retailers and online marketplaces gear up for their own holiday promotional events, Amazon’s decision to provide heightened discounts in October could serve as a preemptive move to secure customer loyalty and drive sales momentum before the onset of the peak shopping period.
Additionally, Amazon’s strategic push to amplify the visibility of its diverse product offerings, including exclusive launches and partnerships during the October event might have contributed to the higher discounts.
Next, let’s take a closer look at each product category.
Apparel
During October’s Prime Big Deal Days, the Apparel category experienced a notable uptick, boasting a 2.29% increase in discounts compared to the earlier Prime Day event in July.
In the detailed assessment of Apparel sub-categories, Men’s and Women’s Swimwear, alongside Men’s Shoes, Innerwear, and Athleisure, emerged as the segments showcasing the most substantial average discounts during October. Fall also brought about more affordable prices for Women’s Innerwear and Men’s Shirts. However, Women’s Athleisure, Dresses, and Tops displayed diminished average discounts during this Prime Big Deal Days event.
Delving into brand-specific analyses revealed intriguing trends. Athleisure brands such as Ibkul, Esprlia, and Ryka notably escalated their discounts in October after minimal markdowns during the Summer Prime Day sale.
Steve Madden, witnessing heightened discounts in October, hinted at a growing demand for boots and footwear in the Autumn and Winter seasons. For instance, the Steve Madden Men’s Fenta Fashion Sneaker was priced at $46 during the Summer Prime Day, and only at $35 during the Prime Big Deal Days in October.
Conversely, brands like PGA Tour, Land’s End, Roxy, and Anrabess offered more substantial discounts during the Summer compared to the October event.
Consumer Electronics
The Consumer Electronics segment during October’s Prime Big Deal Days showcased an average price decrease of 1.98% compared to the Prime Day event in July.
Nearly all scrutinized subcategories experienced heightened discounts during the Fall Prime Big Deal Days in October. Tablets, Speakers, Drones, and Smartwatches notably presented higher discounts of 4.06%, 3.51%, 2.99%, and 2.69%, respectively, in October. However, more enticing deals were found on Earbuds and TVs during July’s event.
Examining consumer electronics brands, Google stood out by offering the most compelling deals in October, boasting an average discount of 23.35%, marking an 8.94% increase from the Summer Prime Days’ 14.41%. Psier, Sony, and OnePlus also featured significantly reduced prices during the Fall. For example, the OnePlus 10 Pro | 8GB+128GB was $500 during the sale in July and only $440 during the Prime Big Deal Days in October.
Conversely, prominent brands such as Bose, Sennheiser, Samsung, LG, and Asus opted to offer heavier discounts in July. Notably, the Samsung All-in-One Soundbar w/Dolby 5.1 was priced at $218 in October but only $168 in July.
Home & Furniture
During October’s Prime Big Deal Days, the Home & Furniture category experienced a notable 1.59% increase in average discounts compared to the Prime Day event held in July.
Notably, Entertainment Units, Rugs, and Coffee Tables emerged as standout sub-categories that were more attractively priced in October, exhibiting price differences of 7.73%, 5.33%, and 4.80%, respectively.
Interestingly, among the scrutinized sub-categories, only Luggage showed a lower price during the Prime Day sale in July compared to the October event. This shift likely reflects evolving consumer demand as the holiday season approaches, with items like rugs and entertainment units becoming increasingly sought-after categories for purchase.
If you’re keen to explore how these trends vary across brands within this category, reach out to us for more insights.
Health & Beauty
During October’s Prime Big Deal Days, the Health & Beauty category showcased products at an average of 1.99% lower prices compared to the Prime Day event held in July.
Our analysis of Health & Beauty reveals that a majority of the subcategories presented higher discounts during the October Big Deal Days event. Essential items such as Toothpaste, Sunscreen, and Electric Toothbrushes notably stood out as significantly more affordable during the Fall event, reflecting not only consistent demand but also a seasonal emphasis on these products. For instance, the Oral B iO Series 3 Limited Edition Electric Toothbrush, priced at $140 during the summer Prime Days, was further discounted to $120 in the fall event.
Interestingly, Beard Care emerged as an exception, displaying higher discounts during the Prime Day sale in Summer compared to Fall’s Prime Big Deal Days.
Examining brands within the category, Babyganics, Thinkbaby, and Vaseline showcased substantial increases in average additional discounts during October’s Prime Big Deal Days.
Conversely, prominent brands like Maybelline, Neutrogena, and Cetaphil offered lower discounts during the fall event.
Competitive Insights to Drive Optimized Sale Event Pricing
At DataWeave, we understand the pivotal role of competitive pricing insights in empowering retailers and brands to gain a competitive edge, especially during significant events like Prime Day. Our commitment lies in providing retailers with precise and extensive competitor price tracking on a large scale. This empowers them to devise impactful pricing strategies and consistently uphold a competitive stance in the market. To learn more about how this can be done, talk to us today!
For consumer brands, the digital marketplace presents an unparalleled landscape of opportunities for engaging with consumers and expanding their market presence. Within this dynamic environment, Digital Shelf Analytics has emerged as a crucial pillar in a brand’s eCommerce strategy. This technology provides valuable insights into a brand’s organic and paid visibility on marketplaces, content quality, pricing strategies, promotional efforts, and product availability. These insights help brands gain a comprehensive understanding of their competitive positioning and overall market performance.
Nevertheless, many brands often grapple with the question of whether this understanding translates into tangible actions that drive real business impact and return on investment (ROI). This uncertainty stems from a lack of clarity about the direct correlation between digital shelf insights and key metrics such as enhanced sales conversions.
Nonetheless, there is compelling evidence that when these insights are effectively harnessed and strategic actions are taken, brands can realize significant, measurable benefits.
So, the question arises: does Digital Shelf Analytics genuinely deliver on its promises?
At DataWeave, we’ve partnered with numerous brands to fuel their eCommerce growth through the application of digital shelf analytics. In this article, we will delve into these insights, uncovering the concrete and quantifiable results that brands can achieve through their investments in digital shelf analytics.
Digital Shelf KPIs and Their Impact
Digital Shelf Analytics is a robust system that analyzes specific key performance indicators (KPIs) about the digital shelf, furnishing brands with precise recommendations to not only bolster these KPIs but also to monitor the enhancements over time. The following is a brief explanation of digital shelf KPis and their expected impact areas:
Product Availability: Ensuring Shoppers Never Hear “Out of Stock” Again
Timely insights on the availability of products ensures brands reduce replenishment times at scale, which can significantly impact sales, creating an unbreakable link between product availability and revenue. With Digital Shelf Analytics, procurement and replenishment teams can set up notifications to promptly identify low or out-of-stock items and take swift action. This can also be done for specific ZIP codes or individual stores. In addition, availability plays a crucial role in a brand’s Share of Search and search rankings, as online marketplaces often ensure only in-stock products are shown among the top ranks.
If a product isn’t visible, does it even exist? In fact, 70% of consumers never go beyond the first page of search results on major online marketplaces. Therefore, as a brand, the visibility of your products for relevant search keywords and their appearance on the first page can heavily determine your awareness metrics. This is where the concept of Share of Search comes into play. Think of it as securing prime shelf space in a physical store. Digital shelf insights and benchmarking with category leaders for Share of Search help ensure your products command relevant attention on the digital shelf.
Content Quality: Crafting the Perfect Product Story
Creating engaging product descriptions and visuals is akin to giving your products a megaphone in a crowded marketplace. By enhancing content quality, including product names, titles, descriptions, and images, brands can climb the search result rankings, leading to increased visibility and subsequently, more sales.
Ratings and Reviews: The Power of Social Proof
Public opinion holds immense sway. Research indicates that a single positive review can trigger a 10% surge in sales, while a multitude of favorable reviews can propel your product to a 44% higher trajectory. The correlation between ratings and sales is not surprising—each step up the rating ladder can translate to substantial revenue growth.
While it’s reasonable to anticipate a connection between these KPIs and downstream impact metrics such as impressions, clicks, and conversions, we were driven to explore this correlation through the lens of real-world data. To do so, we meticulously monitored the digital shelf KPIs for one of our clients and analyzed the improvements in these metrics.
It’s essential to acknowledge that not all observed impact areas can be solely attributed to enhancements in digital shelf KPIs. Still, it’s evident that a robust correlation exists. The following section presents an in-depth case study, shedding light on the results of this analysis.
A Success Story: Real-World Impact of Digital Shelf Analytics
Let’s dive into the journey of one of our clients – a prominent CPG brand specializing in the sale of baked goods and desserts. Through their experience, we will illustrate the transformative impact of our DataWeave Digital Shelf Analytics product suite.
Over a period of one year, from August 2022 to July 2023, the brand leveraged several key modules of Digital Shelf Analytics for Amazon, including Share of Search, Share of Category, Availability, Ratings and Reviews, and Content Audit. Each of these digital shelf KPIs played a vital role in shaping the brand’s performance across various stages of the buyer’s journey.
The buyer’s journey is typically delineated into three key stages:
Awareness: At this stage, shoppers peruse multiple product options presented on search and category listing pages, gaining an initial understanding of the available choices.
Consideration: Here, shoppers narrow down their selections and evaluate a handful of products, moving closer to a purchase decision.
Conversion: In this final stage, shoppers make their ultimate product choice and proceed to complete the purchase.
Let’s now examine the data to understand how digital shelf KPIs helped drive tangible ROI on Amazon for the brand across the stages of the buyer journey.
Stage 1: Raising Awareness
Enhancing Share of Search and Share of Category can help brands boost product visibility and raise brand awareness. The following chart demonstrates the steady, incremental improvements in our client’s Share of Search and Share of Category (in the top 20 ranks of each listing page) throughout the analyzed period. These enhancements were achieved through various measures, including product sponsorship, content enhancement, price optimization, promotional initiatives, and more.
This amplified Share of Search and Share of Category directly translates into improved product discoverability, as evident from the surge in impressions depicted in the chart below.
Stage 2: All Things Considered
In the consideration stage, shoppers make their product selections by clicking on items that meet their criteria, which may include factors like average rating, number of ratings, price, product title, and images. For brands, this underscores the importance of crafting meticulously detailed product content and accumulating a substantial number of ratings.
The subsequent chart illustrates the year-long trend in both average ratings and the number of ratings, both of which have displayed steady improvement over time.
The enhancements in the number of ratings and the average rating have a direct and positive impact on product consideration. This, in turn, has led to a noticeable year-over-year increase in page views, as indicated in the chart below.
These improvements are likely to have also been influenced by the overall enhancement of content quality, which is detailed separately in the section below.
Stage 3: Driving Decisions
As buyers progress to the next stage, they reach the pivotal point of making a purchase decision. This decision is influenced by multiple factors, including product availability, content quality, and the quality of reviews, reflecting customer sentiment.
Our client effectively harnessed our Availability insights, significantly reducing the likelihood of potential out-of-stock scenarios and enhancing replenishment rates, as highlighted in the chart below. The same chart also indicates improvements in content quality, measured by the degree to which the content on Amazon aligns with the brand’s ideal content standards.
Below, you’ll find the year-over-year growth in conversion rates for the brand on Amazon. This metric stands as the ultimate measure of business impact, directly translating into increased revenue for brands.
As the data uncovers, growth in key digital shelf KPIs cumulatively had a strong correlation with impressions, page views, and conversion rates.
It is also important to note that the effect of each KPI cannot be viewed in isolation, since they are often interdependent. For example, improvement in content and availability could boost Share of Search. Accurate content could also influence more positive customer feedback. Brands need to consider optimizing digital shelf KPIs holistically to create sustained business impact.
Impact on eCommerce Sales
After the implementation of digital shelf analytics, the results spoke for themselves. Sales consistently outperformed the previous year’s records month after month. As shown in the chart below, the diligent application of DataWeave’s recommendations paved the way for an impressive 8.5% year-over-year increase in sales, leaving an indelible mark on the brand’s eCommerce success.
From boosting product visibility to catapulting conversion rates, Digital Shelf Analytics serves as the key to unlocking unparalleled online success.
While the success story detailed above does not establish a direct causation between Digital Shelf Analytics and sales revenue, there is undoubtedly a strong correlation. It’s evident that digital shelf KPIs play a pivotal role in optimizing a brand’s eCommerce performance across all stages of the buyer journey. Hence, for brands, it is vital that they collaborate with the right partner and harness digital shelf insights to fine-tune their eCommerce strategies and tactics.
That said, the eCommerce landscape is in a constant state of flux, and there is still much to learn about how each digital shelf KPI influences brand performance in the online realm. With more data and an increasing number of brands embracing Digital Shelf Analytics, it’s only a matter of time before a direct causation is firmly established.
Reach out to us today to know more about how your brand can leverage Digital Shelf Analytics to drive higher sales and market share in eCommerce.
This year’s back-to-school shopping season has presented a considerable challenge for inflation-weary parents in the US. Despite chatter about alleviating inflation rates, the reality of rising prices tells a different story.
As families hunt for school supplies, apparel, and other essential items for the academic year, the financial strain remains palpable. Experts note that elevated prices coupled with extensive shopping lists have compelled many parents to be more discerning about their purchases, expenditure thresholds, and preferred shopping venues. Essentially, shoppers are looking for more value for their money with every purchase. According to the National Retail Federation’s 2023 projection, this back-to-school season is poised to be the most financially demanding one to date. The forecast anticipates total spending exceeding $135 billion, marking an increase of over $24 billion compared to the previous year.
At DataWeave, we continually monitor and analyze pricing activity among retailers across popular shopping categories. Our recent study delved into the pricing trends in the back-to-school category, which includes backpacks, fundamental school supplies, binders, planners, writing instruments, and more. The aim was to understand how the costs of back-to-school essentials have shifted in 2023 in comparison to 2022.
Pricing of Back-to-School Products in 2023
Our analysis, spanning 1200 products across major retailers such as Amazon, Walmart, Kroger, and Target reveals an average price surge of 9.8% in 2023 compared to the previous year.
This upward pricing trend can be attributed to retailers’ strategic efforts to guarantee product availability and uphold quality during a period of heightened demand. As the back-to-school season sparks a surge in shopping activity, retailers like Kroger, Amazon, and Walmart are likely adjusting prices strategically to align with the expenses incurred in securing adequate supplies, managing logistics, and meeting operational demands.
Kroger led the way with a 12.1% price hike, the most significant among the scrutinized retailers. It was followed by Amazon with an average increase of 10.5% and Target with 7.8%. Walmart remains the outlier, with the smallest price increases for back-to-school products in 2023.
Pricing across Categories and Subcategories
Among the various categories examined, backpacks have experienced the most pronounced escalation, with prices soaring by a substantial 25%. Within the top 10 highest priced backpacks we looked at, the most substantial price hikes were observed for brands like The North Face (44%) and Fjallraven (33%).
The Office Organization category also witnessed a significant price surge of 16.8%, attributed to subcategories like File Folders and Desk Accessories, which saw respective price hikes of 31.3% and 25.2%.
Categories like Memo Boards & Supplies (14.3%), Binders (12.5%), and Themebooks & Portfolios (12.4%) have likewise encountered notable price hikes. On the other end of the spectrum, Planners and Journals saw a modest rise of 4.4%, while Mailing and Shipping Supplies and Office Machine Accessories experienced comparatively lower price increases at 7% each.
Interestingly, while items like Journals and Writing Instruments maintain popularity year-round, Backpacks and Memo Boards are particularly sought after during the back-to-school season, contributing to more substantial price hikes in these categories.
On the other hand, consumers are consistently on the lookout for cost savings and deals from retailers, especially as they deal with inflationary pressures. In response, Kroger, Target, and Walmart have introduced back-to-school savings initiatives. For instance, Kroger is offering more than 250 items for less than $3 and some items for just $1, encompassing essentials such as paper, pencils, and glue sticks. Lower price increases across categories like journals and writing essentials could be attributed to these initiatives.
Brands with the Highest Price Increases across Categories
Across various back-to-school categories, some brands stand out with significant price increases. For instance, in the Office Organization category, Ubrands leads the pack with a substantial 38.30% surge, followed by Pendaflex at 30.80%. Meanwhile the Backpacks category sees Champion and Adidas recording significant price jumps of 29.6% and 23.6%, respectively.
Ubrands and Pentel from Basic School and Office Supplies Category also record high price increases at 22.70%, followed by Carolinapd from the Themebooks & Portfolios Category at 21.08%. 3M in Mailing in Shipping Supplies shows the lowest price increase at 6.80%.
Interestingly, the ever popular Writing Instruments category showcases BIC at the forefront, exhibiting the most notable price escalation of 13.2%. Expo trails closely at 11.6%, while Uniball demonstrates an 11.4% increase. Even Sharpie, a beloved writing brand, displays a modest price uptick of 9.3%.
The average price increments seen across brands mirror the overarching trend of increased costs throughout back-to-school categories.
Navigating the Competitive Pricing Landscape During the Back-To -School Season
Given the challenging pricing landscape during the back-to-school season, retailers would be wise to provide lower-cost alternatives alongside popular brand names. This allows parents to easily make substitutions while adhering to a school supplies list.
With our competitive pricing intelligence solution, retailers can confidently analyze and monitor their prices relative to competition, ensuring they maintain a leadership position in pricing within their desired set of products, while posturing for margins with other products.
Amazon’s India Prime Day 2023 shattered previous records with a peak of 22,190 orders received in a minute. An important aspect of Amazon’s India Prime Day was the benefits it offers to Prime Members. Thousands of sellers, brands, and bank partners collaborated to help Prime members save a staggering sum of over Rs. 300 Crores. The 2 day (July 15-16) event even witnessed strong growth in Prime membership, with 14% more members shopping than last year’s Prime Day event. 45,000+ new products were launched by over 400+ top Indian and global brands.
However, our analysis reveals that Amazon was able to make a huge splash despite adopting a relatively modest discounting strategy for the event.
Pricing and Discounts on Prime Day 2023
While Prime Day is Amazon’s showstopper, bringing huge benefits to partner brands and sellers, it’s interesting to also see how Flipkart responded to such a massive sale by its biggest competitor. Therefore, we leveraged our proprietary data aggregation and analysis platform to analyze the prices and discounts of Amazon and Flipkart across key product categories – Apparel, Home & Furniture, Consumer Electronics, and Health & Beauty – during Prime Day.
Since products on Amazon and other eCommerce websites are often sold at discounts even on normal days not linked to a sale event, we delved into the real value that Prime Day offers to shoppers by focusing on price reductions or additional discounts during the sale compared to the week before. As a result, our approach highlights the genuine benefits of the event for shoppers who count on lower prices during the sale.
Research Methodology
For our analysis, we tracked the prices of a large number of products across Amazon and Flipkart during Prime Day as well as the week prior to the event. The details of our sample are mentioned below:
Number of SKUs: 85,000+
Retailers: Amazon, Flipkart
Categories: Apparel, Home & Furniture, Consumer Electronics, Health & Beauty
Pre-event Analysis:10-14 July 2023
Prime Day Analysis: 15-16 July 2023
Our Findings
Based on our analysis, Prime Day showcased relatively higher price reductions in the Health and Beauty category, offering an average additional discount of 5.3%. In comparison, the Apparel category had lower discounts at 4.90%, followed by the Home & Furniture category at 2.50% during the sale event.
The Consumer Electronics category, known for attractive prices during sale events, featured only 0.9% price reductions. This is due to the fact that the category was already being sold at a very high average discount of around 44.8% the week prior to Prime Day.
Below, we delve deeper into our analysis of each category to better understand how price reductions were distributed across key subcategories on Amazon. We also report on the degree to which Flipkart responded to Amazon’s pricing actions during the event.
Apparel
As Amazon grappled with heightened costs and reduced profit margins in apparel (like most other retailers), its average discount before Prime Day was already at 36.5%. Then, on Prime Day, Amazon’s apparel deals were tempered at around 4.9% average price reduction across 43.7% of its assortment.
Flipkart, on the other hand, offered only a modest additional discount of 1.8% across 17.7% of its Apparel assortment. It’s clear that while Flipkart took steps to compete against Amazon in this category, it was done to a lower extent on fewer products than Amazon.
Across all the apparel subcategories we analyzed, Men’s Shoes (11.6%), Women’s Shoes (9.5%), and Men’s Shirts (8.7%) were among the ones with the highest price reductions. On the other hand, Men’s and Women’s Swimwear (2.3%), Women’s Innerwear (2.9%), and Women’s Athleisure (3.3%) had conservative markdowns.
Pricing choices within different subcategories likely stemmed from a range of factors, such as inventory quantities, trends in demand, and the aim to harmonize competitive deals with the maintenance of viable profit margins. These decisions reflect Amazon’s attempt to cater to a consumer base that is particularly conscious of pricing.
Across all apparel subcategories, leading brands that offered the highest markdowns were Sweet Dreams (65.5%), Ketch (55.1%), Clarks (44.9%), and Kibo (38.4%). Meanwhile, Reebok and Adidas offered significant additional discounts at 26.3% and 24.9%, respectively, as well.
For brands, however, reducing prices is just one approach to entice shoppers. They must also guarantee their prominent presence and easy discoverability within Amazon’s search results. This significantly amplifies their potential to generate higher clicks and conversions. In our analysis, we monitored brands’ Share of Search across various frequently used search terms in addition to the discounts they provided. The Share of Search denotes the portion of a brand’s products within the top 20 search results for a specific search query.
Our data indicates that certain brands gained ground in their discoverability during Prime Day, while others fell behind. Van Heusen in Women’s Athleisure (30%), Campus in Men’s Shoes (50%), and Rovar’s (30%) in Women’s Swimwear among others, improved their Share of Search by significant levels during Prime Day.
On the other hand, brands like Sparkx in Men’s Shoes, Xyxx in Men’s Innerwear, WomanLikeU in Women’s Swimwear, and Adidas in Women’s Shoes lost around 40%-80% in their Share of Search during the event. This is likely to have impacted their sales volumes adversely.
Home & Furniture
The Home & Furniture industry faced challenges of reduced demand and overstocked inventory over the past year. Therefore, even before Prime Day, discounts offered in this category on Amazon averaged a staggering 45.3%. Consequently, on Amazon Prime Day, additional discounts averaged only 2.5% on Amazon, offered across 33.3% of its assortment. Flipkart opted, in effect, not to compete with Amazon in this category, offering a negligible additional discount of 0.8% across 14.70% of its assortment.
Of all the Home & Furniture subcategories we analyzed, Luggage (5.1%), Beds (3.9%), and Coffee Tables (3.1%) had high price reductions, while Rugs (0.6%), Bookcases (1.5%), and Washer/Dryers (1.2%) had lower markdowns. This highlights the difference in consumer preferences across geographies, with rugs being more discretionary in India but staple in the US.
The Home & Furniture category is not known for its brand loyalty among shoppers. Therefore, brands often rely on attractive pricing to gain shopper interest. This Prime Day, brands that offered the highest markdowns in this category include It Luggage (40%), Couch Culture (25.8%), Story@Home (23.3%), and Verage (21.2%).
In terms of Share of Search, Wudparadise in Entertainment Units gained the highest (50%). Solimo (an Amazon Brand) in Beds (40%), Sofas (30%), and Coffee Tables (10%) gained significant ground in its respective categories too. In contrast, About Space in Bookcases (-60%), Anika in Entertainment Units (-40%), and Sleepyhead in Mattresses (-40%) lost out on their discoverability in their respective categories during the event.
To gain a competitive edge during sale events like Prime Day, brands need to monitor their Share of Search closely, especially in categories like Home & Furniture with low brand loyalty.
Consumer Electronics
This Prime Day, five smartphones got sold every second with 70% of the demand coming from Tier 2 & 3 cities in India, largely comprising of foldable smartphones and newly launched smartphones (OnePlus Nord 3 5G, Samsung Galaxy M34 5G, Motorola Razr 40 Series, Realme Narzo 60 Series and iQOO Neo 7 Pro 5G). Multiple new products were launched this Prime Day, by brands such as OnePlus, iQOO, Realme Narzo, Samsung, Motorola, boAt, Sony, and more in India.
Despite the high demand and new product launches, Amazon’s price reductions in the Consumer Electronics category averaged only 0.9% across 27% of its assortment. Similar to what we observed in the Home & Furniture category, this can be attributed to the prevailing high average discount of 44.8% the week prior to Prime Day. Essentially, in Consumer Electronics, shoppers needn’t always wait till sale events like Prime Day to view the most attractive deals. Several are offered even during the days leading up to the sale.
Across subcategories, Earbuds (2.4%), Wireless Headphones (1.6%), and TVs (1.3%) received the highest price reductions due to their popularity and high sales volumes during sales events. On the other hand, Smartwatches (0.6%), Drones (0.4%), and Smartphones (0.3%) had lower markdowns.
In terms of price reductions across brands, Da Capo (52.6%), Muzen (33.3%), JLab (23.6%), and Earboss (21.5%) offered the most attractive deals in the Consumer Electronics category. Notably, Amazon Basics also offered modestly attractive deals (12.2%), highlighting Amazon’s strategy of promoting in-house brands.
The Consumer Electronics category has a loyal shopper base, but generic search keywords like earbuds, headphones, and tablets remain essential for attracting high-intent shoppers and increasing brand awareness. So when it comes to Share of Search, Noise in Smartwatches, Samsung in Smartphones and Tablets, and HP in Laptops, all made strong strides in building their discoverability on Amazon during Prime Day.
Xiaomi in Laptops, Ekko in Earbuds, OnePlus in Smartphones and Apple in Tablets, lost out to other brands during the sale.
Health & Beauty
Health & Beauty emerged as the top-performing category in terms of additional discounts during Prime Day in India. Our data shows that Amazon offered an average additional discount of 5.3% on almost half of its products (46.8%) in this category. Competing head to head with Amazon in this category, Flipkart offered 5.5% additional discounts across 35.8% of its assortment.
Within all the subcategories we analyzed, Sunscreen (7.5%), Make-Up (7.2%), Shampoo (6.6%), and Moisturiser (6.4%) saw the highest price reductions on Amazon. Conversely, staple items like Toothpaste (3.%) and Beardcare (3.6%) had lower markdowns.
During the sale event, brands like Sadhev (43.4%), Clear (41.1%), Teenilicious (40.4%), and Coal Clean Beauty (38.4%), offered the most attractive deals.
In terms of significant gains in Share of Search for brands, L’Oreal Paris in Shampoo and Conditioner led the pack along with Oracura in Electric toothbrushes and The Formularx in Moisturiser. Perfora in Toothpastes and Ustraa in Beardcare also gained more than 10% in their Share of Search during the sale event.
Other popular brands like Tresemme in Conditioners, and Swiss Beauty in Make-Up surprisingly had reduced visibility among the top search results for relevant subcategories.
Navigating the Competitive Landscape: How To Thrive During Sale Events
Amazon’s strategic pricing during Prime Day reflects a balance of profitability, inventory, and competition. Competitive pricing insights empower retailers to make informed decisions, optimize strategies, and thrive during high-stakes events. Prime Day serves as a crucial opportunity to drive sales, attract new customers, and boost loyalty. Therefore, monitoring competitor prices accurately, at scale, is essential for impactful pricing strategies.
For more insights on staying ahead during sale events, reach out to us today!
If you’d like to learn about Amazon’s pricing and discounts during Prime Day 2023 in the US, check out our analysis here.
Amazon’s Prime Day this year proved to be a record-breaking success, becoming the largest Prime Day event in the company’s history. Over the two-day extravaganza, shoppers in the US spent a staggering $12.7 billion, a 6.1% increase from the previous year. Amid inflationary pressures and supply chain disruptions, Amazon adopted a bold discounting strategy, offering steeper discounts compared to Prime Day 2022.
An interesting aspect of Amazon’s approach is their loyalty based offerings. In the weeks leading to Prime Day on July 11-12, members of the loyalty program were given access to “invite-only deals” where shoppers could request invites to specific products that they were looking to purchase on deals. Overall, Amazon’s pricing and discount strategies during Prime Day were carefully designed to create a buzz among shoppers, generate increased sales, and maintain a competitive advantage in the market.
While Prime Day is Amazon’s showstopper, it’s interesting to also see how other leading retailers respond to such a massive sale by their biggest competitor. Do they also lower their prices during the event, or are they happy to take a backseat? To answer these questions, we leveraged our proprietary data aggregation and analysis platform to analyze the prices and discounts of Amazon and its leading competitors across key product categories – Apparel, Home & Furniture, Consumer Electronics, and Health & Beauty – during Prime Day.
Since products on Amazon and other eCommerce websites are often sold at discounts even on normal days not linked to a sale event, we delved into the real value that Prime Day offers to shoppers by focusing on price reductions or additional discounts during the sale compared to the week before. As a result, our approach highlights the genuine benefits of the event for shoppers who count on lower prices during the sale.
Research & Methodology
For our analysis, we tracked the prices of a large number of products across several leading retailers during Prime Day as well as the week prior to the event. The details of our sample are mentioned below:
Number of SKUs: 110,000+
Websites: Amazon, Walmart, Target, Overstock, The Home Depot, Wayfair, Ulta Beauty, Sephora
Categories: Apparel, Home & Furniture, Electronics, Health & Beauty
Pre-event Analysis: 4-10 July 2023
Prime Day Analysis: 11-12 July 2023
Our Key Findings
Our data reveals that Amazon’s price reductions were most aggressive in the Consumer Electronics category, with an average price reduction of 10.4% on Prime Day, due to the category’s popularity and high demand.
The Health & Beauty (6.7%), Apparel (5.9%), and Home & Furniture (4.8%) categories offered relatively modest deals during the sale event.
Below, we delve deeper into our analysis of each category to better understand how price reductions were distributed across key subcategories on Amazon as well as the discounting strategies of Amazon’s leading competitors.
Apparel
As Amazon grappled with surplus inventory, heightened storage costs, and reduced profit margins in apparel (like most other retailers), its average discount before Prime Day was already as high as 13.3%. Then, on Prime Day, Amazon’s apparel deals were tempered at around 5.9% across an impressive 33.1% of its assortment, while Target and Walmart chose not to compete in a meaningful way.
Unlike Prime Day 2022, when Target competed with Amazon with high discounts, the retailer offered only 0.8% additional discount across 4.4% of its assortment in this category. Walmart, too, reduced its prices by only 1.4% on 8.5% of its assortment during Prime Day.
Across all the apparel subcategories we analyzed, Women’s Athleisure (8.7%), Men’s Swimwear (8%), and Women’s Tops (7.6%) were among the ones with the highest price reductions. On the other hand, Men’s Athleisure (2.5%), Women’s Shoes (3.5%), and Men’s Innerwear (4.1%) had conservative markdowns.
Pricing decisions across the various subcategories are likely to have been influenced by several factors like inventory levels, demand patterns, and the need to balance competitive offers with maintaining reasonable profit margins, as Amazon tried to cater to a more price-sensitive consumer.
Across all apparel subcategories, leading brands that offered the highest markdowns were Tommy Hilfiger (11.5%), Amazon Essentials (9.4%), Adidas (8.6%), and Calvin Klein (8.6%).
For brands, however, lowering prices is only one lever to attract and convert shoppers. They also need to ensure they’re highly visible and discoverable on Amazon’s search listings. This exponentially improves their chances of driving more clicks and conversions. In our analysis, we tracked the Share of Search of brands across several popular search keywords. Share of Search for a brand is defined as the proportion of the brand’s products in the top 20 search results for a search query.
Our data indicates that several brands gained impressive ground in their discoverability during Prime Day, while others fell behind. Gildan in Men’s Innerwear, Adidas in Men’s and Women’s Shoes, Anrabess in Women’s Athleisure, and Lululemon in Men’s Athleisure, among others, improved their Share of Search by significant levels during Prime Day.
On the other hand, brands like Hanes in Men’s and Women’s Innerwear, Kanu Surf in Men’s Swimwear, Cupshe in Women’s Swimwear, and others lost around 10% in their Share of Search during the event. This is likely to have impacted their sales volumes adversely.
Home & Furniture
The Home & Furniture industry has been challenged with reduced demand due to inflationary pressures over the past year or so. Leading retailers in the category overestimated the demand, leading to overstocking of inventory. As a result, Home & Furniture is one of the few categories that saw Amazon’s competitors participate at a significant level on Prime Day in order to ensure they don’t fall behind on liquidating their stock.
Amazon’s additional discounts averaged 4.8% across 30.2% of its assortment. Wayfair and Overstock too reduced their prices by 4.8% and 4.3% on around 44% of their respective assortments. Wayfair’s move is likely a part of their strategy to attract new customers and expand their market share, in response to a decline in their consumer base. Last year, Wayfair experienced a loss of 5 million out of its 1.3 billion consumers due to weakening demand.
Target and Walmart did offer additional discounts, but they were not at a competitive level. The Home Depot effectively opted not to compete at all during the sale event. Overall, the pricing actions of these retailers are in stark contrast to the highly conservative pricing strategies observed on Prime Day last year.
Our recent pricing analysis of the Home & Furniture category revealed more interesting insights and pricing dynamics over the past year.
Across all the subcategories we analyzed, Bookcases (8.2%), Rugs (7.8%), Mattresses (6.5%), and Luggage (6.2%) were among the ones with high price reductions.
Meanwhile, Sofas (2.4%), Washer / Dryers (2.4%), and Entertainment Units (2.7%) had lower markdowns. These are large and substantial purchases, making retailers more cautious about deeply discounting them while still ensuring profitability.
The brands that stepped up and offered the highest markdowns in this category include Zinus (20.2%), Comfee (10.8%), Sauder (9.9%), and Best Choice Products (8.7%).
In terms of Share of Search, Rockland in Luggage gained the highest (21%), followed by Farberware in Dishwasher, Olee Sleep in Mattresses, and Homeguave in Mattresses gained significant ground in their respective categories as shown in the image below.
Brands like Best Choice Products in Coffee Tables, Molblly in Mattresses, and Black+Decker in Washer/Dryers and Dishwashers lost a good portion of their Share of Search during the event. Due to high competition for visibility during sale events, brands that fail to keep an eye on their Share of Search stand to take a hit in their sales, especially in categories like Home & Furniture that tend to have low brand loyalty.
Consumer Electronics
2023 was the year of consumer electronics on Amazon Prime Day. Amazon’s price reduction during the sale averaged 10.4% across 54.5% of its assortment in the category. Target and Walmart, on the other hand, offered significantly lower additional discounts of 1.9% and 2.7% on 10.4% and 19.1% of their assortment, respectively.
The consumer electronics category often witnesses aggressive price reductions during Prime Day and other sale events due to its popularity and high demand. In addition, since retailer margins are usually low in this category, shoppers often have to wait for sale events like Prime Day (when brands markdown their wholesale rates) to have several attractive deals to choose from.
Across all the subcategories we analyzed, Smartwatches (15.4%), Wireless Headphones (15.4%), Earbuds (14.9%), Headphones (12.5%), and Tablets (12.0%), were among the ones with the highest price reductions. All of these subcategories are quite popular that tend to sell in large volumes during sale events.
Meanwhile, Laptops (2.1%), TVs (3.1%), and Smartphones (7.6%) had lower markdowns. A lower markdown on smartphones may reflect steady demand throughout the year, reducing the urgency to offer significant discounts during the short Prime Day window.
Amazon (22%), Tozo (12.5%), Lenovo (10.8%), JBL (8.3%), and Apple (5%) offered the highest price reductions in Consumer Electronics as a whole. Clearly, Amazon didn’t hold back on offering attractive deals on its own private label products in this category.
Consumer Electronics as a category tends to have a brand loyal shopper base. However, Share of Search generic search keywords are still very important for keywords like earbuds, headphones, and tablets that result in relatively lower priced products. HP in Laptops, Samsung in Tablets and TVs, and Oneplus in Smartphones all made strong strides in building their discoverability on Amazon during Prime Day. Beyond just driving more sales, this also has the intended effect of boosting brand awareness among high-intent shoppers.
Sony in Headphones, Asus in Laptops, and Insignia in TVs lost out to other brands in terms of their discoverability during the sale. Sony and Asus, especially would be hurting as they are prominent brands in their respective categories.
Health & Beauty
The Health & Beauty category is a favorite among consumers during Prime Day, as it encompasses a wide range of products like skincare, cosmetics, and grooming items. As shoppers often tend to stock up during the sale, brands and retailers are willing to offer competitive discounts and gain an edge over their competitors.
Our data reveals that the average additional discount on Amazon was 6.7%, offered on a little over a third of its assortment. Walmart reduced its prices sizably as well, by an average of 3.1% on 13.4% of its assortment.
Interestingly, Sephora and Ulta Beauty, leading retailers in the Health & Beauty category did not compete on price at all this Prime Day. It is likely they are confident their loyal customer base will not be influenced by Amazon’s Prime Day deals and be driven away merely by lower prices. In addition, keeping their prices steady during Prime Day might have been a strategic choice to protect their brand reputation and premium positioning.
Relatively premium subcategories like Electric Toothbrushes (10%), Moisturizer (8.3%), Beardcare (7.3%), and Make Up (6.7%) saw the highest price reductions on Amazon.
In contrast, staple items like Toothpaste (3.7%), Shampoos (5.4%), and Conditioners (5.7%) had lower markdowns.
Among the leading brands in this category, Oral-B (10.3%), Philips Sonicare (8.7%), Neutrogena (8.4%), and Colgate (5.6%) offered the most attractive deals during the sale event.
In terms of significant gains in Share of Search for brands, Oral-B in Electric Toothbrushes led the pack again. Neutrogena in Sunscreens and Somall in Toothpastes also gained more than 10% in their Share of Search during the sale event, followed by Tresemme in Shampoos and Airspun in Make-Up products.
Other popular brands like Crest in Toothpastes, e.l.f in Make-Up, Philips Sonicare in Electric Toothbrushes, and Sheamoisture in Beradcare surprisingly had reduced visibility among the top search results for relevant subcategories.
Staying Ahead of the Curve During Sale Events
This Prime Day, Amazon leveraged its scale to offer aggressive discounts across key product categories, while several competing retailers chose to sit back and let the sale play out. Others chose a selective discounting strategy that focused their modest price reductions on a small set of items.
At DataWeave, we understand the pivotal role competitive pricing insights play in empowering retailers and brands to gain a competitive edge, especially during crucial events like Prime Day. For retailers, the ability to track competitor prices accurately, at scale, in a timely manner is essential to plotting and acting on impactful pricing strategies and staying ahead of the curve.
Inflation, like an invisible force, silently shapes the dynamics of economies, gradually eroding the purchasing power of consumers and leaving its imprint on various industries. High costs, hiring lags, and stagnating earnings pose severe challenges to businesses. One industry segment that intimately feels the impact of inflation is grocery, where price increases can be extremely concerning for the average consumer.
Over the last 12-plus months, the US has experienced a notable rise in inflation, stirring up concerns and influencing the way we shop for everyday essentials. Rising costs of raw materials, transportation, and labor have all played a role in driving up prices. Additionally, disruptions in global supply chains and fluctuations in currency exchange rates have further exacerbated the situation, creating a complex web of interdependencies.
To understand the magnitude of this phenomenon across leading e-retailers, we delved into an in-depth analysis of four major retail giants: Walmart, Amazon, Target, and Kroger.
Each of these retailers possesses a unique business model and competitive strategy, as well as faces unique challenges. This leads to distinct approaches to managing inflationary pressures. Walmart for instance, expects operating income growth to outpace sales growth in 2023. Given the persistence of high prices and the potential for further macro pressures, the retailer is taking a cautious outlook. In 2022, Amazon’s eCommerce business swung to a net loss of $2.7 billion, compared to a profit of $33.4 billion the previous year.
Amid these challenging circumstances, understanding the grocery pricing trends and strategies becomes imperative for retailers, both online and in stores to adapt and thrive in the current economic landscape. By examining their pricing trends, we can gain valuable insights into how these companies navigate the turbulent waters of the grocery industry against the backdrop of inflation.
Our Research Methodology
The data collected for our analysis encompassed a diverse range of products, from pantry staples like flour and rice to perishable goods like dairy and produce – a basket of around 600 SKUs matched across Amazon, Kroger, Target and Walmart, between January 2022 to February 2023.
Further, we separately focused on the prices of a smaller subset of 30+ high-volume daily staples that are likely to yield higher sales and margins for these retailers.
Average Selling Price of a Broad Set of Grocery Items
Our analysis reveals that Walmart consistently offers the lowest prices, with an average of 8% below its closest competitor, Target, despite an annual price increase of about 5%. Walmart seems to prioritize a “stability and predictability” strategy over margin optimization. The retailer’s 8% growth last quarter indicates that this strategy is bearing fruit. However, it’s important to note that this approach may have its drawbacks as Walmart’s margins come under pressure.
Average selling price trend across a basket of 500+ SKUs across Target, Walmart, Kroger, Amazon in the grocery category from Jan ’22 to Feb ’23.
In order to weather inflationary pressures, Walmart may adopt a cautious approach to growth while also focusing on securing margins. Reports suggest that the retailer has been pushing back against consumer packaged goods (CPG) manufacturers following a series of price hikes to counter inflationary cost pressures in early 2023. One of the reasons behind Walmart’s growth and increased sales can be attributed to ‘non-traditional’ higher-income households now seeking deals and discounts at Walmart as their spending power declines.
Interestingly, Amazon emerges as the highest-priced retailer, followed by Kroger, which increased its prices by 10% throughout the year. Consumer perception commonly associates Amazon with the lowest prices, but the data tells a different story. In fact, Amazon has been charging 12% to 18% higher prices than Walmart for groceries and is still maintaining its success.
While the company’s online sales declined by 4%, it saw a significant 9% increase in revenue from third-party seller services, such as warehousing, packaging, and delivery, in 2022. Amazon’s strong logistics and same-day delivery services give it a competitive advantage over other retailers, contributing to its revenue growth and margins. Interestingly, this presents an opportunity for Walmart and other retailers to increase prices while maintaining their strong competitive price positions.
Kroger, on the other hand, seems to be aiming for a premium price perception, consistently raising prices almost every month. Kroger’s pricing strategy appears to be closer to Amazon’s.
Average Selling Price for High-Volume Daily Staples
Pricing strategies often change for different categories of products. To better understand this, we focused our analysis further on a small subset of 30+ high-volume staples across retailers. These include baked goods, popular beverages, canned food, frozen meals, dairy, cereals, detergents, and other similar items.
Average selling price trend of 30+ high-volume daily staples across Target, Walmart, Kroger, Amazon in the grocery category from Jan ’22 to Feb ’23.
Walmart, possibly overestimating the impact of inflation, has continued to keep its prices the lowest, potentially aiming to increase margins through volume.
The level of price disparity across retailers is expectedly lower here, with Amazon and Kroger closely tracking Walmart’s average prices.
Target’s pricing strategy stands out as it consistently emerges as the highest-priced retailer for daily staples, despite being one of the lower-priced retailers for a broader basket of grocery items. This suggests that Target’s underlying technology may not be as optimized to address market dynamics compared to other leading retailers. In our opinion, Target may want to strengthen its efforts to track pricing more intensely for this sub-category.
A Data-fuelled Approach is the Need of the Hour
In the challenging economic landscape, retailers and grocery stores are under pressure to maintain their revenues and margins. Adopting a comprehensive and dynamic pricing strategy is crucial. Understanding which product categories are experiencing price increases among competitors can help retailers make informed decisions on pricing at both the category and product level.
Retailers should consider their balancing margin performance with consumers’ willingness to pay, rather than implementing broad price increases that may harm customer trust. Price increases can be challenging for both customers and merchants. Retailers who employ a data-driven and insight-based approach are more likely to succeed.
Keep an eye on the DataWeave blog for analysis on pricing, discounting, stock availability, discoverability, and more, across retailers and brands from other industry segments as well.
Consumers are discovering and trialing new eCommerce marketplaces, brands and products at a faster rate than ever before, given the vast amount of choices encountered browsing for products online. A recent analysis shows how events like Amazon Prime Day, Black Friday, and Cyber Monday are especially fruitful for new-to-brand customer advertising, encouraging B2C marketers to increase their digital advertising spend to fuel product discovery, sales and market share for their brands.
The majority of eCommerce consumers are discovering products via relevant keywords attributable to their needs, with most clicks happening on page one results for the first few products listed. Simplifying the digital shopping experience is critical for brands to be in the consideration set for the majority of consumers who won’t venture past page one results.
An internal analysis conducted shows getting a product to page one on retailer websites can improve sales by as much as 50 percent, but figuring out the right levers to pull to get there organically—without paid advertising—is a real challenge, especially given fast-changing algorithms. While more than half of all retail related online browsing sessions are “organic”, sometimes brands need to boost their product visibility by investing in sponsored (paid) opportunities to improve a product’s rank.
Data analytics can equip brands with intelligence to help them decide when, where, and how to make digital advertising investments profitably, while simultaneously acting on insights that help drive organic growth. Considering a majority of U.S. consumers begin their product discovery on marketplaces like Amazon, it makes sense for brands to prioritize digital advertising opportunities with Amazon.
Maximize Return on Ad Spend (ROAS) with Amazon Ads
Brands use Amazon Ads to drive brand awareness, acquire new customers, drive sales and gain market share, with the goal of furthering their marketing return on investment. Top performing advertisers average 40 percent greater year-on-year (YoY) sales growth, 50 percent greater YoY growth in customer product page viewership on Amazon, and 30 percent higher returns on ad spend (ROAS) with Amazon Ads, according to a recent analysis. Sponsored Products, Sponsored Brands, Amazon DSP and Sponsored Display are among the types of Amazon Ads options cited that produce maximum return.
Ensuring your product listings appear at the top of page one results on Amazon for the most relevant discovery keywords is therefore the most important determinant for maximizing ROAS. DataWeave has become a vetted partner and measurement provider in the Amazon Advertising Partner Network, with the goal of supporting brands to optimize digital advertising campaigns by providing visibility to Digital Shelf Analytics (DSA) key performance indicators (KPIs), like Share of Search, Pricing and Product Availability, Content Audits, Ratings and Reviews, and Sales Performance and Market Share.
Below is a summary of how our Digital Shelf solutions, in partnership with Amazon Ads, can improve the performance of your Amazon Ads campaigns
1. Keyword Recommendations Improve Share of Search
With the DataWeave Share of Search solution, brands can monitor their placement of both organic and paid discovery keywords relative to their competition. Once your keywords are determined, you are also provided a weighted Share of Search score that helps measure how well each keyword performs relative to product discoverability. Below is an example of insights you’d gain.
Share of Keyword Search
Brands can provide their own list of keywords to monitor, or through our Amazon Ads collaborative solution, learn which keywords are the “best” for them to measure in the realm of Amazon. Performance results are based on data that shows which keywords consumers are actually using when browsing online alongside other keywords brands request to measure. Users are able to see exactly which keywords are most popular, competitive (and even unexpected), and relevant at an Amazon Standard Identification Number (ASIN) level of granularity.
We can also estimate the degree of relevance and estimated traffic for the recommended keywords. Brands can then use these insights to adjust campaign strategies based on these parameters, which can boost product discoverability and rank visibility. A brand could assume people find its products by brand name, yet traffic insights may reveal a majority of people look for a generic product type before they end up buying that particular brand.
Strong product content is critical to succeeding on Amazon. Thorough, accurate, and descriptive content leads to better click through rates (CTR), conversion rates, more positive reviews, and fewer returns, which results in increased discoverability. DataWeave’s Content Audit solution reviews existing copy and images on a per-attribute basis to highlight any gaps essential to improving visibility, as seen in the example below.
Content Analysis
To further growth, it is equally as important that your product content aligns with your advertising strategy. With Amazon Ads partner add-on, our solution can also audit your content to measure how effectively you are incorporating Amazon Ads keywords into your product content to enhance discovery relevancy.
3. Discover More Opportunities with Pricing and Product Availability Insights
Quality content and keyword updates will only get you so far if your products are not consistently available and priced competitively. With DataWeave’s Pricing and Promotions and Product Availability modules, advertisers can monitor their selling prices and availability trends alongside their competitors to uncover more opportunities to incorporate into advertising campaigns, as seen in the Pricing and Promotions dashboard example below.
Promotion Analysis
Additionally, product targeting recommendations can be utilized to target a competitor’s ASIN that may be overpriced or that is having issues staying in stock. Alternatively, broaden your strategy to target specific brands, complementary products, or category listing pages.
You can also create alerts on your own products to monitor when items are low on inventory or out of stock to ensure key products are consistently available when customers are shopping.
4. Leverage Ratings and Reviews to Increase Conversion
Product ratings and reviews are also a critical component to running a successful Amazon Ads campaign. A large number of reviews and a positive star rating will provide customers with the confidence to purchase, resulting in higher conversion rates. Conversely, negative feedback can have a detrimental impact, resulting in lost sales and wasted ad spend. DataWeave’s Ratings and Reviews module can help you monitor your reviews and extract attribute-level insights on your products. This information can then be utilized to further optimize your advertising strategy.
If you see consistent feedback in your reviews on aspects of a product not meeting customer expectations, address them in your product content to prevent potential misplaced expectations. Alternatively, if customer reviews are raving about certain product features, ensure these are promoted and relevant keywords are populated throughout your descriptions and feature bullets. Below is an example of insights seen within the DSA Ratings & Reviews dashboard.
Ratings and Reviews
5. Correlate Digital Shelf KPIs to Sales Performance and Market Share
The newest DSA module, Sales Performance and Market Share, provides SKU, sub-category, and brand-level sales and market share estimates on Amazon for brands and their competitors, via customer defined taxonomies, to easily benchmark performance results.
This data can also be correlated with other Digital Shelf KPIs, like Content Audit and Product Availability, giving brands an easy way to check the effect of attribute changes and how they impact sales and market share. Similarly, brands can see how search rank, both organic and sponsored, affects sales and market share estimates.
Understanding the correlation between your advertising campaigns and your Digital Shelf brand visibility will help you identify which areas to prioritize to drive sales and win more market share.
Digital Shelf Insights Help Brands Win with Amazon Ads
The need for access to flexible, actionable eCommerce insights is growing exponentially as a way to help brands drive growth, increase their Share of Voice, and to gain a competitive edge. As a result, more global brands are seeking Digital Shelf Analytics for access to near real-time marketplace changes and to develop data-driven growth strategies that leverage pricing, merchandising, and competitive insights at scale.
By monitoring, measuring and analyzing key performance indicators (KPIs) like Sales Performance and Market Share, Share of Search, Content Audits, Product Availability, Pricing and Promotions and Ratings and Reviews alongside competitors, brands will know what actions to take to boost brand visibility, customer satisfaction, and online sales.
DataWeave’s acceptance into the Amazon Advertising Partner Network enables Amazon advertisers to effectively build their Amazon growth strategies and determine systems that enable faster and smarter advertising and marketing decision-making to optimize product discoverability and overall results.
Connect with us now to learn how we can scale with your brand’s analytical needs, or for access to more details regarding our Amazon Ads Partnership or Digital Shelf solutions.
Amazon India’s much-awaited annual two-day shopping event, Prime Day, kicked off with a bang on July 23rd & 24th this year & was one of the most successful Prime Day events yet! Amazon reported that more than 32,000 sellers saw their highest ever sales day during the event. Interestingly 70% of these sellers who received orders during Prime Day were based in Tier 2 cities in India, further validating how the post-pandemic eCommerce boom has spread across the country. Also, Indian exporters saw 50% business growth on Amazon on Prime Day as customers across markets like North America, Europe, Australia, and Japan continued to purchase Made In India products. It was a great 2 days for Indian sellers, but what about customers who were waiting in anticipation for the great deals typically offered on Prime Day? We dug into our data to take a look at the deals, discounts, and brands that shone bright on Prime Day in India.
Methodology
In addition to Amazon IN, we also tracked Flipkart on 23 & 24th July 2022, on Prime Day.
We looked at Additional Discounts offered on Prime Day: Additional Discount is the extra discount on an item during Prime Day when compared to the Pre-Prime Day price.
We also looked at Post Prime Day Discounts, which were the discounts offered after the 2-day event ended.
Amazon v/s Flipkart – who offered better discounts?
Prime Day discounts are legendary. And across the globe, during Prime Day retailers try and compete to see if they can offer better deals than Amazon. Forbes even published an article on the 36 Prime Day competitor sales that were way more enticing than what Amazon had to offer. In India, we wanted to see if Amazon’s homegrown rival Flipkart might give it a tough fight, so we tracked the volume of discounts across categories on both retailers.
Discounts on Amazon & Flipkart across categories
Out of the 4 categories we tracked, in spite of Prime Day, Amazon offered discounts higher than Flipkart in only 2 categories – Electronics & Beauty.
… while Flipkart offered higher discounts than Amazon in the Grocery & Fashion category. For groceries, Flipkart offered a 3.2% additional discount v/s 2.2% on Amazon. However, in the Fashion category, the difference was marginal – 8.1% on Amazon v/s 8.6% on Flipkart
Post-event, both Amazon & Flipkart went back to the original pre-event prices. This made it clear that Flipkart was tracking and making price changes based on their closest competitor. It’s what smart eCommerce businesses do to stay ahead in the race.
Interestingly, post-event, in the fashion category, not only did Amazon revert to the original pre-event price, they even increased prices by close to 2%.
Let’s take a look at discounts across 4 categories & the Brands that WON in each category.
From Electronics to Fashion, Beauty & Groceries, let’s deep dive into the data to see which products were highly discounted within each category and brands that sprinted ahead to win the race on Amazon on Prime Day 2022.
Amazon India released highlights from Prime Day and reported that Smartphones & Electronics were among the categories that saw the most success in terms of units sold.
From the 6 product categories we tracked within electronics, we saw the highest additional discounts on Smartwatches (13.4%), followed by Bluetooth headphones (10.5%)
TV, Smartphones, cameras, and laptops had an additional discount of between 3 – 5.5%
On Prime Day 2022, Amazon India reported that the top-selling consumer electronics brands were HP, Lenovo, Asus, and Boat to name a few. Our assumption is, these brands must’ve had a high Share of Search (SoS), which played a massive role in increasing sales, so we looked into our data to see which brands had the highest SoS against specific keywords related to electronics.
Brand Visibility against the Keywords
Our data aligned with what Amazon reported. HP had high sales, perhaps because they occupied the premium #1 spot in the laptop category with a 44% SoS! Simply put, this means of the 100 laptops that appeared on a page, against a search for the keyword laptop, 44 products were listed by HP! Consumers always gravitate towards buying products they can find with ease.
Lenovo had a 32% SoS for Laptops. Asus at 14%
The top selling smartphone brands reported by Amazon included OnePlus, Redmi, Samsung, Realme & iQOO – our data showed that 3 out of these 5 brands were in the top 5 listings on Prime Day! Redmi had a whopping 30% SoS against the keyword smartphone, Samsung at 15%, and iQOO at 5% – clear validation that a high SoS can positively impact sales.
BEAUTY & GROOMING
Now let’s look at discounts in the beauty & grooming category.
Discounts on Beauty Products on Prime Day
The highest additional discounts were given on shampoos (9.3%), followed by Lipsticks (6.6%)
Shaving kits for men were at an additional discount of 3.4%. Hair gel at 4.9% & Face Masks at 4.3%
In the beauty category, Amazon India reported that top-selling brands included Head & Shoulders, Dove, Biotique, L’Oreal, Sugar Cosmetics, and Mamaearth to name a few. Once again, we looked into our data to see the sort of brand visibility & SoS each of these brands had.
All the top-selling brand’s Amazon reported on we noticed appeared in the top 5 search results.
Head & Shoulders & Dove were the top 2 listings against the keyword Shampoo at 26% & 16% SoS respectively. Biotique came in at #5 with a 7% SoS
Bombay Shaving Company, Gillette, and Axe were the top grooming brands for men in the Shaving Kit category.
Lakme made a clean sweep with a 19% SoS against the keyword lipstick, which speaks volumes, considering the aggressive competition from D2C beauty brands in India today.
GROCERY
According to the New eCommerce in India report by consulting firm Redseer, grocery has been a major contributor to the growth of ecommerce in India & Amazon Fresh used Prime Day to grab a larger piece of that pie! As part of the Prime Day sale, Amazon Fresh also pushed discounts on groceries, as well as fruits and vegetables. We tracked products that fell into the “snack” category, and here’s what we saw.
Discounts on Snacks on Prime Day
Given changing lifestyles & healthy food fads, it was no surprise that we saw the highest additional discounts were given on Healthy Snacks (3.2%) & Diet Food (2.7%)
Chocolates and chips saw much lower additional discounts at 1.2% each.
Drinks were additionally discounted by 2.5% during Prime Day.
Cadbury had a 69% share of search against the keyword Chocolate, leaving some of its key competitors way behind. Amul had a 20% SoS, while Hershey’s was at just 4%.
According to an article in the Economic times, YogaBar tripled sales in FY22, which is why we were not surprised to see the brand at #1 when users were searching for “Healthy Snacks” during Prime Day. YogaBar products typically enjoy high visibility year-round, which clearly helped with brand awareness on Amazon & sales.
FASHION
Amazon reported that Men’s t-shirts and polos, denims, Kurtis, tops, and dresses for women, designer wear, and clothing for kids were some of the most-loved fashion categories on Prime Day. We looked into our data to see the trends that emerged.
Discounts on Fashion on Prime Day
From the categories we tracked, women’s handbags had the highest additional discount (11.8%), followed by watches (9.1%)
Sneakers & jeans had additional discounts in the ballpark of 7% and sunglasses at 4.4%
Some of the usual suspects made it to the top 5, but what really stood out for us were brands that popped up against the keyword Jeans. While Levi’s came in at #2 with an 11% SoS, 2 Private Label Amazon brands featured in the top 5! Symbol at 27% SoS and Inkast Denim at 9%
Against the keyword Handbag, Lavie had a massive lead at 38% v/s the #2 brand – Caprese, at 13%
Boat found a #2 spot against the keyword watches, racing way ahead of the age-old popular brand Fastrack at #5 with a 4% SoS.
Conclusion
Amazon Prime Day 2022 in India came to a successful close as shoppers across India discovered the joy of the 2 day celebration with the best deals, savings, new launches, and more. Prime members from 95% of pin codes in India made purchases, there were 1000’s of deals and 500+ new product launches from brand partners & sellers. Nearly 18% more sellers grossed sales over INR 1 crore, and close to 38% more sellers grossed sales of over 1 lakh vs Prime Day 2021. Local neighborhood shops that sell on Amazon witnessed 4x sales growth. And start-ups and brands under the Amazon Launchpad program witnessed a growth of 3x. All in all, a successful event for everyone involved!
In 2022, Amazon sold 300 million products during Prime Day – selling roughly 100,000 items per minute. Since Amazon started Prime Day in 2015 to celebrate its 20th birthday, the shopping festival has grown into a holiday and rivals Black Friday and Cyber Monday in the U.S. and Singles’ Day in China.
According to RetailDetail, the leading B2B retail community in Benelux, Amazon is planning a 2nd Prime Day shopping festival in the autumn, just a few months after its annual Prime Day event. The retailer has asked its sales partners to prepare for a promotional event in the autumn where they have until the beginning of September to propose attractive discounts, with at least 20% discounts. This year’s second Prime Day may occur in October, with or without the same name.
But before that, let’s examine what happened in Germany this year on Prime Day 2022.
Methodology
We tracked Amazon.deboth before &on 12 & 13th July 2022, on Prime Day.
We looked at Additional Discounts offered on Prime Day: Additional Discount is the extra discount on an item during Prime Day when compared to the Pre-Prime day price.
We also looked at Post Prime Day Discounts, which were the discounts offered after the 2-day event ended.
What kind of Discounts did Amazon.de offer?
Amazon Prime Day will be significant, especially for customers hoping to get discounts amid soaring inflation. Both Amazon as well as other sources reported that electrical and electronic items were the most popular purchases, followed by general retail products. Electrical and electronics saw the value of transactions soar 90% on the first day. Mobile phones and accessories were the most popular, with transaction values almost doubling to 96% on day one.
Discounts across Categories on Amazon.de
Based on trends from past events, Amazon likely knew electronic items were going to be best sellers. Keeping this in mind, they made sure to offer high discounts in the electronics category. They offered a 6.5% additional discount on electronics on Prime Day. And once the sale ended, they continued to discount electronics by 1.3%.
The Fashion category also had a fair bit of discounts and came in at a close second at 5.9%
Looks like Amazon discounted everyday use items minimally. Groceries had an additional discount of just 1.8% on Prime Day, and wine and spirits had 2% extra discount.
Discounts on Electronics Category on Amazon.de
Within Electronics, in the four categories we tracked, we saw the highest additional discounts were offered on Bluetooth earphones (10.6%) and Smartwatches (9%)
Discounts on Fashion Category on Amazon.de
Jeans and Sunglasses had the highest discounts at 8.6% & 7.6% respectively.
Sneakers & Watches too had additional discounts of 6.6% on Prime Day.
Post the Prime Day event, Amazon retained an average of 1.5% discount across all products in the fashion category instead of pricing them at the original price.
However, in the case of women’s T-Shirts, they increased the price by 1.7% from the pre-event price.
Discounts across Price Tiers
Retailers must consider several factors when making strategic discounting decisions, including customer buying behavior, the type of discount offered & the volume of discount offered. The best discounting approach will vary depending on the product and other factors like the original selling price of the product.
Now let’s compare the discounting strategy Amazon used in the Electronics v/s Fashion category on Prime Day.
Discounts across Price Ranges
Interestingly, in both the Electronics and Fashion categories, Amazon increased prices for the lowest-end products between the €0-10 range by 3.6% and 13.2%, respectively, during the sale instead of discounting them! Maybe this was a strategy to drive consumers to higher-value products with greater discounts?
Another similarity in strategy was that most of the mid-priced items had maximum discounts. In electronics & fashion both, the maximum discounts were given to products between the € 30-100 range.
Here’s a difference that stood out – for Electronics in the higher price range between €100 – 500, the volume of discounts dropped a bit which meant Amazon gave moderate discounts on high-end electronics. But the trend flipped for Fashion as luxury fashion items were made to look more attractive with higher discounts.
Monitoring stock availability during key sales days is critical
Brands need to have the right stock availability, especially during sale events, because more customers shop online during sales. What’s worse, non-availability of products may drive customers to competitors that are stocking the same product. Out-of-stock situations lead to missed opportunities & lost sales! Let’s take a look at our data and see how Amazon planned product availability across categories on Prime Day.
Availability Analysis across Categories on Prime Day
Amazon was betting big on 2 categories – Electronics & Home. This meant they needed to keep a keen eye on availability in these categories, especially since they forecasted the highest sales to be generated here. … it was no surprise that the Furniture category had almost 100% availability during Prime Day! Electronics too had a high availability at 94% during the event.
Generally, our data showed that availability across multiple categories we tracked seemed robust and above 80% in more cases. Only Beauty & Grocery had 79% availability.
Conclusion
Prime Day sales reached an estimated 12 billion U.S. dollars worldwide, 9.8% higher than last year, making it the most successful shopping event in Amazon’s history. If you’re a brand selling on Amazon or a retailer trying to compete with Amazon, reach out to us at DataWeave to know how we can help!
Prime Day launched in 2015 as a celebration of the 20th anniversary of Amazon’s founding & has quickly become the biggest shopping event of the year for Amazon. Prime Day is a great opportunity for customers to snag fantastic deals on products they might not otherwise consider buying. Last year, Amazon Prime Day was a tremendous success, with Prime members spending billions of dollars on discounted items. In 2022 alone, global sales during the event reached a new record high of $12 Bn.
18 countries participated in Prime Day this year, including the US. We did a deep dive into what happened in the UK – the discounts Amazon offered and categories with the highest discounts as well as checked to see if other retailers tweaked their pricing strategy to compete with Amazon on Prime Day.
Methodology
In addition to Amazon UK, we tracked some key retailers on 12 & 13th July 2022, on Prime Day. Retailers tracked – eBay UK, OnBuy, Selfridges, ASOS.com, Net-A-Porter
We looked at Additional Discounts offered on Prime Day: Additional Discount is the extra discount on an item during Prime Day when compared to the Pre-Prime day price.
We also looked at Post Prime Day Discounts, which were the discounts offered after the 2-day event ended.
Did other retailers compete with Amazon on Prime Day?
Traditionally, as Amazon’s Prime Day sale approaches, other retailers adjust their prices by offering summer deals or getting creative with offers. However, we did not see aggressive strategies from other retailers this year. In the US, Walmart always has a sale during Amazon’s Prime Day. The Wall Street Journal reported that Walmart announced there wouldn’t be an annual promotional event on Prime Day 2022 this year.
Another report published by Forrester stated that major retailers scaled back their promotions, and overall offers from other retailers were less than impressive. We took a look at the data we gathered in the UK to see if this trend aligned.
Discounts offered on Prime Day on Amazon v/s other retailers
Our data showed that most retailers we tracked offered negligible discounts (in the range of 0.1 – 1.5%) and did not really try and compete or match the discounts Amazon was offering.
However, ASOS was the one retailer that competed heavily with Amazon in the Fashion & Beauty category. While Amazon offered an average additional discount of 7.7% in the Fashion category, ASOS offered 13.2%. And in the beauty category, Amazon offered 6.7%, while ASOS offered 15.2%.
Which were the popular categories that offered the most discounts?
During Prime Day, shoppers saw tons of deals on essential gadgets. Tech deals were a massive hit and saw big discounts on everything from TVs, laptops, smartwatches, phones, and tablets. We look at the data we collected to see if we saw a similar trend.
Discounts on Amazon UK across categories
Amazon offered discounts across categories and reported that some of the best-selling categories were Consumer Electronics & Home.
Our data too showed that the highest additional discounts were offered in electronics – Bluetooth Earphones at 18.4%, followed by Smartwatches at 14.9% and Laptops as well as Cameras, both at 12%.
Low discounts were offered on Alcohol, with Beer at 0.9% and Wine at 1.3%, respectively.
Relatively attractive discounts were seen in the Fashion & Beauty category – Sunglasses (9.1%), Shampoo (9.7%), & Watches (9.4%)
Discounts on Amazon UK in the Electronics category
Electronics being the hot favorite – we wanted to deep dive into the data and get more insights on Amazon’s pricing & discounting strategy here. Discounts can entice customers to buy more, encourage customer loyalty, or clear out old inventory. However, businesses must be careful since too much discounting can eat into profits. They also have to be mindful of which products should be discounted and by how much.
Our data showed that the highest discounts (between 13 – 18%) were given on electronics priced between the £ 20-100 price range.
Electronics priced higher, between the £ 100 – 500 pound price range, were discounted less than 10%
However, high-value premium electronics over £ 500 were discounted slightly above 10%
How did Amazon manage stock availability during Prime Day?
Keeping track of inventory is especially important during big sales like Prime Day when thousands of customers are actively looking for deals. There’s nothing worse than them finding the item they wanted is out of stock (OOS). OOS leads to lost sales, a situation that must be avoided at all costs. Read about how a small short term stock out on Amazon led to long term negative impacts for one of our customers. And let’s also look at the data and see what product availability looked like on Prime Day.
Overall, Amazon maintained robust availability across categories, and re-stocking was constant both before, during & after the event.
Furniture, Fashion & Electronics had the highest availability. No surprise there since Amazon estimated that Home/ Furniture would be one of the best-selling categories.
Grocery saw average availability – perhaps cause some of these products are perishables, so it’s best to be mindful about overstocking.
Which Brands Won on Prime Day?
If there is one thing to remember about improving your product visibility on Amazon, it’s that it all boils down to the usage of the right keywords. Using relevant keywords makes your product appear higher up in search when customers are running searches on Amazon for those products. And the higher up a product appears in search, the higher the chances of a sale!
Let’s take a look at some popular categories and which brands had the highest Share of Search (SoS) during Prime Day.
Corona, San Miguel, and Becks were the top 3 brands optimized for the keyword Beer. However, what’s really important to note is both Corona & Becks had 20% SoS that was completely organic. San Miguel had a 20% SoS too, but it was sponsored ads that gave them this artificial boost.
While a whole bunch of other brands had a 10% SoS most of them achieved this via Sponsored Ads. Youngever was the only brand that achieved this completely organically. They must have made sure they optimized key KPIs like content, ratings & reviews & product availability to achieve this result.
Asus sponsored 28% of products before Prime Day, hoping to capitalize on the pre-sale frenzy. During the event, they sponsored only 13% of products, bringing down their total SoS from 31% before the event to 13% during the event.
Lenovo followed the opposite strategy; they sponsored just 6% of products before the event and during the event sponsored a whopping 25% which made them “almost” dominate the Laptop category during Prime Day.
Then there was Microsoft, with the highest SoS at 38%, of which all of it was organic!
The Smartphone SoS battle was clearly between Samsung & Xiaomi. Samsung was a consistent #1 at all 3 time periods (Before, During & After Prime Day) with the highest total SoS. Xiaomi came in at a close second.
Samsung had an exciting strategy – they went heavy on sponsorships before and after the event. Their sponsored SoS was 31% & 39% respectively. And SoS of 13% during the event.
Xiaomi’s strategy was just the opposite. Their sponsored SoS was 16% before the event. And 17% after the event, which was moderate compared to their Sponsored SoS during the event at 25%, which was much higher than Samsung’s 13%
Critical to note, Xiaomi’s organic search visibility before, during, and after the event was 0%. It definitely should be a concern area for any brand.
Share of search
Both before & after the event, Cadbury had the highest visibility for the keyword Chocolate. During the event, they were not in the top 5 brands.
During Prime Day, Nestle won the top spot and had a 29% SoS. However, before the event, they were at #3 and after at #2. Artificially boosting visibility might’ve had something to do with this.
Conclusion
Prime Day sales reached an estimated 12 billion U.S. dollars worldwide, 9.8% higher than last year, making it the most successful shopping event in Amazon’s history. If you’re a brand selling on Amazon or a retailer trying to compete with Amazon, reach out to us at DataWeave to know how we can help!
As inflation hits another 40-year high at 9.1 percent, U.S. consumers geared up for their first sign of hope and relief in the form of anticipated discount buys – 2022 Amazon Prime Days, or so we thought. While Prime Days have grown to become a promotional period almost as important as Black Friday to digital shoppers, the combination of economic uncertainty, inflationary pressures, and supply chain challenges seemed to alter the discount strategy expected given activity seen during 2021 Prime Days.
Our analyst team has been hard at work aiming to provide a ‘first look’ at 2022 Prime Day Promotional Insights, tracking discounts offered across 46,000+ SKUs within key categories like Electronics, Clothing, Health & Beauty and Home, on seven major retailer websites – Amazon, Target, Best Buy, Sephora, Ulta, Lowe’s and Home Depot. Our analysis compares prices seen during Amazon Prime Day 2022 on July 12th, to pre-Prime Day maximum value prices seen in the ten days leading up to Prime Days, to determine the average change in discounts offered during the promotional period. Below is a summary of our findings.
Competitive Promotions Give Amazon a Run for their Money
Amazon offered the greatest average discount enhancements for Electronics at 5.6 percent followed by Health & Beauty items at 5.1 percent, and Home products at 4.2 percent versus pre-Prime Day discounts seen across the categories considered within our analysis. The only category reviewed where average discounts were greater on a competitor’s website was on Target.com within the Clothing category. As seen below, Clothing on Target.com average discounts were 6.8 percent greater than pre-Prime Day offers, which was 2.6 percent higher than the average discounts offered for Clothing on Amazon.
Target Capitalizes on Growth Opportunity in Clothing Category
Diving deeper into the details of where Target won within the Clothing category, you can see a majority of their promotional activity took place within Women’s Accessories where discounts offered were 18.5 percent greater than those seen pre-Prime Day 2022, which was almost 15 percent greater than the discount enhancements seen on Amazon for Women’s Accessories. In fact, Women’s Shoes and Sneakers were the only two categories where the average discounts offered were greater on Amazon than on Target.com.
Overall, the discounts offered on Target.com within the Clothing category were primarily concentrated within items priced $40 and lower, but what was most interesting is that within the $10 and under price bucket, Target offered average discounts of over 11 percent whereas Amazon increased prices for these items on average by over 9 percent.
While most of the Clothing available on both Amazon and Target.com during Prime Days 2022 were offered without a price change, the greatest discount percentages tracked were within the range of 10-25 percent off on Amazon whereas Target chose to offer the bulk of their promotions at 25 percent off an up.
Strategic Promotional Strategies Defined at the Electronics Subcategory Level
When it comes to the Electronics category on Prime Day, the big question is always who will win the battle of the brands. Below shows the difference in average pricing and promotions discounts offered between products manufactured by Samsung versus Apple across each retailer platform, noting discounts were almost 3 percent greater on average for Apple versus Samsung products on Amazon, and Apple discounts were almost 5 percent greater on Amazon versus than those seen on Target.com.
Amazon wasn’t going all in on Apple however, as we saw ‘Alexa’ devices (Amazon products) available on Best Buy and Target websites also, but the discounts were almost 4 percent greater on Amazon versus Target and over 7 percent greater than the discounts seen on BestBuy.com.
While the average discounts offered within the Electronics category were greatest on Amazon (5.6 percent) versus Best Buy (3.9 percent) and Target (3.4 percent) as noted within the first chart of this blog and across brands and technologies considered above, the discounts offered on Amazon were strategically focused between 10-25 percent as seen below.
Amazon’s Electronics promotions were also targeted at smaller price points, items priced between $20-500, whereas Best Buy and Target offered greater promotions for electronics priced $500 and up than Amazon.
Below is a snapshot of price buckets tracked for Electronics available on BestBuy.com, highlighting where most of the promotional activity was targeted at products priced $50 and up during Prime Days 2022, with discounts ranging from 10 percent up to greater than 25 percent greater than pre-Prime day prices.
The standout categories were TVs on Target.com with discounts averaging nearly 12 percent greater than those seen pre-Prime day, and smartphones on BestBuy.com with discounts averaging just over 11 percent greater than those seen pre-Prime Day. The category with the greatest average discount enhancements seen on Amazon during Prime Days 2022 was for Wireless Headphones with an average discount of 8.7 percent.
Home is Where Amazon’s Heart Was on Prime Day
Amazon dominated offers within the Home categories, especially for products within mid ($40-100) and higher price ranges (items priced $200-500), with the bulk of the discounts offered between 10-25 percent. There was little to no promotional activity seen across all price points on Lowe’s or Home Depot’s websites within the categories we tracked, and most other competitive offers on Home products were seen on BestBuy.com for products priced from $50-500. Even a subcategory like Tools offered deeper average discounts on Amazon (4.7 percent) than discounts seen on HomeDepot.com (1.1 percent) or Lowes.com (0 percent).
For Large Appliances, Amazon was the only retailer to off any significant discount across each major subcategory with the greatest average discount being on Ovens at 6 percent, followed by Refrigerators at 4 percent. One caveat with this category, when we reviewed Large Appliance prices two weeks prior to Prime Days, we saw average price increases around 16.7 percent occurring on Amazon.
During Prime Days 2022 however, Amazon also offered top average discounts for small appliances, except for on Instant Pots which appeared to have greater average discounts on Target.com (5.9 percent versus 4.2 percent on Amazon), and Vacuum Cleaners which appeared to have the best promotion of appliances small and large at 13.8 percent average discount on BestBuy.com. Another subcategory deeply discounted on BestBuy.com was weighted blankets, which averaged discounts around 18.5 percent versus Amazon’s average discount at only 6.2 percent.
Health & Beauty Retailer Pricing Strategies Revealed
Given the importance Health & Beauty Brands placed on Prime Day sales last year, we had anticipated to see more offers, especially within pure-play beauty retail channels, than we did for this booming category.
Amazon drove most of the Health & Beauty offers seen averaging 5.1% discounts versus other retailers only offering less than 1% on average, but discounts were aimed at a targeted group of SKUs on Amazon, bringing the average discount lower overall. Most of the promotions offered on Amazon fell within mid-range price points ($20-50) and were discounted between 10-25 percent versus pre-Prime Day prices.
Target.com offered the most comparable discounts to Amazon for Health & Beauty products on average, but their strategy primarily focused on items within the $20 and lower price range with discounts ranging primarily between 10-25 percent.
More 2022 Prime Day Insights Coming Soon
We know the significance visibility to critical pricing and promotional insights play in enabling retailers and brands to offer the right discounts to stay competitive, especially during promotional periods like Prime Days. While this blog is intended to provide a ‘sneak peek’ into 2022 Prime Day insights for the U.S. market, we will be providing more extensive, global coverage and will proactively share new insights with the marketplace as they become available throughout the month of July.
Be sure to also check out our Press page for access to the latest media coverage on Prime Day insights and more. Don’t hesitate to reach out to our team if there is any particular category you are interested in seeing in more detail, or for access to more information on our Commerce Intelligence and Digital Shelf solutions.
It’s common knowledge that upward of 70% of Amazon customers never scroll past the first page of search results. And that the first 3 products garner 64% of business generated. This is why it is critical for brands and businesses to make sure they rank well on Amazon. A good search ranking helps customers find your product with ease. And findability is fundamental! Having a better ranking is also a driver of the “flywheel effect” at online retailers. According to this effect, products that sell more tend to rank better in search results, and products that rank well in search results tend to sell more.
Negative impact on Sales Ranking due to Stockouts
If you want to stay on top of search rankings on Amazon, one of the things you need to keep an eye out for is your product stock availability. It’s not the ideal customer experience to have to click on a product listing only to find out it’s currently out of stock. This is why Amazon will not rank products at the top if they’re not available & customers cannot buy them immediately. Not only does this lead to a lost sale for a brand, to make things worse, but customers also end up buying a competitor’s product instead.
We were tracking product availability on Amazon for one of our customers in the CPG space. We tracked availability for products across varying ranks & looked at how going out of stock impacted their search rankings.
Product Availability
Impact on products with a Search Rank between 1 to 10:
Our data showed that when products that ranked between 1-10 went out of stock for just 1 day, their rank fell by over 28%. After 3+ days of being out of stock, their rank fell by 83% and after being out of stock for over 10 days their rank fell by close to 150%!
This clearly illustrates that when the longer top-ranking products are out of stock, the greater the impact on search rank and product discoverability.
Impact on products with a Search Rank between 10 to 20:
The impact of being out of stock on products that ranked lower, i.e. between 10 to 20 was much lower. After being stocked out for 1 day, the ranking fell 17% compared to the 28% dip for products in the top 10 ranks.
Incremental change was minimal, too. After 3+ days of being OOS, search rank dropped by 22% and by 53% after 10+ days v/s close to 150% for higher-ranked products.
Impact on products with a Search Rank between 20 to 30:
These products had the least impact but there was an impact nonetheless.
After being OOS for 5+ days, search ranking fell by close to 8% and to close to 30% after 10 days of product unavailability.
Avoiding Stockouts with better Inventory Management
Customers can buy your product only when it is available. Failing to provide products at the right time will lead to losing sales to your competitors. If your products become unavailable, you’ll notice a drop in customers’ overall satisfaction and shopping experience too in addition to a lost sales rank on Amazon. In fact, your reputation and sales will take a beating long term in case of consistent product unavailability. Moreover, once the product is back in stock, the climb back to the top ranking is a slow and not-so-easy process. This is why brands need to maximize conversions by tracking product availability on a constant basis.
Conclusion
Stockout is a critical issue that has a significant impact on sales, brand image, and customer loyalty. Items ranking higher on eCommerce platforms take the biggest hit when they get out of stock. Brands can recapture their search share after restocking their inventory.
Want to maximize sales by reducing latency periods between stock replenishment? Reach out to our Digital Shelf Experts to know how!
Amazon’s pricing advantage has declined in key categories, compared to last year as we enter 2020’s holiday season.
The holidays are here and the retail industry is gearing up for the yearly stampede. In a report published by Bain & Company, in partnership with DataWeave, it was observed that, “When it comes to pricing, Amazon’s historical advantage is also deteriorating. The research shows that in October and November 2019, Amazon matched or beat competitors’ prices 81% of the time in the categories studied. By November of 2020, that rate dropped to 74%”. This was based on the four key categories where we had pricing data for Amazon and at least one other competitor.
Amazon’s pricing advantage has declined in key categories
Aggressive pricing, which was once Amazon’s forte, seems to be on a downward trend this year. All but one category saw an increase in the percentage of products where they beat the lowest price, ‘movies, music, video games’ – by a small margin of one percentage point.
What could this shift be attributed to? The obvious would be the repercussions of COVID but there perhaps is more at work here. As observed last year, the behemoth that Amazon is, does not deter its competitors from constantly biting at the heels, with a steely determination to rope in market share. Everything from increased and specific customer demands, to government legislation, there are a lot of moving parts.
One thing is for sure, this is surely just the beginning of the great e-commerce battle. For access to the full article that was published in the Retail Holiday Newsletter by Bain & Company and powered by DataWeave, click here.
The Great Indian Festival finally arrived and it coincided with Flipkart’s Big Billion Day Sale. The pandemic has pushed consumers to shop online and both, the Great Indian Festival and the Big Billion Day sales had been eagerly anticipated. Flipkart’s sale lasted between 16-21 October, while Amazon’s (in India) took started on 17th October.
It is claimed that Amazon and Flipkart have hit $3.5 billion in sales in just four days. On the last day of its Sale, Flipkart claimed to have achieved 10 times growth as compared to last year’s Big Billion Day sale. Clearly, the sales have surpassed all the forecasts made for this year’s sale. We at DataWeave took a closer look to analyze the discounts that were offered across popular categories, to see if customers really had access to better deals and discounts.
Our Methodology:
We looked at the top 500 products across categories like Fashion – men and women, electronics, Amazon devices, baby products, grocery and personal care. The pricing offered on these products across the sale period was compared with the pre-sale price, to understand the trend in discounts across the popular categories and brands.
The Verdict:
We segmented the products we were tracking into the following:
Type 1: Products were either priced the same or were discounted over the sale compared to pre-sale
Type 2: Products were either priced the same or witnessed price increase during the sale compared to pre-sale
Type 3: Products which saw both price increase and decrease during sale compared to pre-sale
Type 4: Products whose price continued to be the same even during the sale
Flipkart clearly provided the better deals to customers for the categories we looked at during their Big Billion Day sale compared to Amazon. Flipkart discounted 54% of its products during the sale period compared to Amazon, and 26% of the products were discounted.
It is also interesting to note that in addition to offering more discounted products, Flipkart also offered additional discounts than Amazon.
Amazon offered 13.2% additional discount and most of this average discounting can be attributed to a 33.8% discount on Amazon devices. It also ended up increasing the pricing for 16% of the products during the sale period, while Flipkart hiked the pricing for 6% products. 56% of products on Amazon continued being sold at the same price even during the sale.
Additional discounts across product premiumness levels
Premiumness was based on the actual price of a product before the sale event. This was divided into low, medium and high premiumness levels, with high indicating higher selling prices.
In Amazon devices, baby products, electronics and grocery-cooking essentials, Amazon showed a direct relationship between its additional discounts and the level of premiumness. While Flipkart did not seem to follow a particular pattern with respect to product premiumness.
Flipkart offered the highest discounts for premium products in the Fashion category (for both men and women) compared to the rest.
Top brands by additional discounts:
We looked at popular brands across categories to arrive at brands that were being sold at the maximum discount. These brands appeared at least twenty times in the top 500 ranks we considered.
Acer, Philips, Samsung, Lenovo, Bajaj, Asus which were common brands across both Flipkart and Amazon in the electronics category, were being sold at much deeper discounts on Flipkart (almost double), compared to that on Amazon.
Avita was extremely popular under the laptop sub-category on Flipkart and was observed to be discounted the highest during the sale.
In Fashion, Titan was the most discounted brand with 53.9% additional discount but only 4% and 2% of the products offered discounting in mens’ and womens’ fashion respectively. Reebok in mens’ fashion and Fastrack, Sonata and Puma in womens’ wear on Flipkart, had discounts across almost all the products.
In the baby care category, Hasbro gaming on Flipkart had the highest additional discount followed by Funskool. Both the brands had more than 85% of their products discounted.
Johnson’s, which was common on both Amazon and Flipkart, was offered at higher discounts on Amazon compared to Flipkart. However, only 31% products were discounted vs 72% on Flipkart.
Most Visible Brands
We looked at the top 200 ranks across each sub-category to narrow down on the most visible brands across the sale period.
Across all categories and their sub-categories, the sub-category laptop had distinct brands that hold the majority of the products. This is observed both in Amazon and Flipkart where brands like Lenovo, HP, Asus hold more than 33% share of the first 200 products.
“Mobile” category was dominated by brands like Redmi and Boat on Amazon, and Realme and OPPO on Flipkart. These brands occur at least 24% of the time in the top 200 ranks.
Who Won?
There are many ways to look at this. To begin with, the combined sales of Flipkart and Amazon during the festive season in India accounted for more than 90% of the e-commerce industry’s gross sales. That amounts to a 55% year-on-year growth. Delving further, we see that Flipkart was far more aggressive with their offerings.
They discounted 56.8% additional products at an overall discount of 15%. On the other hand, Amazon retained their typical cautious approach to discounting, with only 28.4% of the products, at an overall discount of 12.8%.
If we adopt a more macro view of the sales, we have to take into account that this year is somewhat of an anomaly. Given the social distancing norms and other SOPs governing the common man, more people have been ushered into the world of online shopping. The penetration extended far into the Tier 2 and Tier 3 cities as well, thus potentially benefiting Flipkart, owing to their interior reach.
Going by the numbers, Flipkart seems to have taken this round without a doubt. As we observed though, there are many ways to look at this and what seems to stand out from these two giants, is the consumer. At the end of the day, it’s the consumer that in spite of these strange times, has shopped more than before, indicating that the situation is getting back to a semblance of normalcy.
So Flipkart’s got the sales numbers but the consumer got deeper discounts on more products. As the old adage goes, ‘consumer is king’.
Among Amazon’s most prominent and decisive steps in achieving retail dominance over the last few years has been its focus on expanding its private label portfolio.
The most recent collaborative report between DataWeave and Coresight Research determines that Amazon’s private label assortment in early 2020 has grown three-fold over the previous two years, most of which is in categories outside of apparel and accessories.
In addition, the report covers various facets of Amazon’s private label penetration and strategy. These include the size of Amazon’s private label portfolio, the distribution of private label products by category, the product ratings and number of reviews, the average price points across products and brands, and more.
Our detailed and proprietary Amazon private label dataset includes information on over 20,000 products and 111 brands.
Around half of the private-label products are in clothing, footwear and accessories, which is lower than the three-quarters found in our similar research from June 2018, indicating Amazon’s push into a broader range of categories.
The average Amazon private-label product generates a customer rating of 4.3 out of 5, representing positive customer feedback overall.
The number of private-label products—22,617—is more than triple the total of 6,825 from June 2018 (see our previous report). The number of private-label brands also increased substantially (up 50% versus June 2018), indicating that the e-commerce giant has stepped up its private-label strategy.
Around Half of Private-Label Products Are in Clothing, Footwear and Accessories
Just over half of Amazon’s private-label products are in “clothing, footwear and accessories,” versus almost three-quarters when we undertook similar research in June 2018, indicating Amazon’s push into a broader range of categories. Other categories that feature more than 1,000 private-label products include “home and kitchen,” “grocery and gourmet food” and “tools and home improvement.”
Source: DataWeave/Coresight
The Average Amazon Private-Label Product Generates a Customer Rating of 4.3 out of 5
We examined feedback provided by Amazon’s private-label customers: Customer satisfaction can be measured by the average star rating that customers have left in reviews. We chart both average star rating and average number of customer reviews per product in the graph below.
The average Amazon private-label product generates a customer rating of 4.3 stars out of 5, suggesting overall solid customer satisfaction levels.
Source: DataWeave/Coresight
The full report is available for Coresight’s premium subscribers. It includes further details of categories and subcategories that suggest longer-term implications—including how Amazon targets a niche customer base through specific category labels but appeals to broader consumer needs by offering multicategory labels.
To access DataWeave’s proprietary database on Amazon’s private label brands and products, reach out to us today!
The Coronavirus, otherwise known as COVID-19, has made landfall on U.S. shores. At the time of writing this article, there are over 230 confirmed cases in the country and 12 deaths. The growing unease about the virus, which has quickly accumulated 95,000+ confirmed cases globally, has, among other things, adversely affected businesses and stock markets the world over.
In the wake of this outbreak, U.S. based retailers and brands would be prudent to brace themselves and plan ahead to minimize disruptions as much as possible.
Businesses and consumers in China, the global epicenter of the epidemic, have been dealing with these challenges over the last couple of months. It’s likely that some of the trends observed in China would be mimicked in the U.S. as well, something that domestic retailers and brands would do well to study and prepare for.
The Inadvertent E-commerce Wave
When the outbreak happened in China, it caused an uptick in e-commerce adoption as shoppers were reluctant to step out of their homes and instead, opted to shop for their goods online.
Reports indicate that Chinese online retailer JD.com’s online grocery sales grew 215% YoY over a 10-day period between late January and early February. Similarly, Carrefour’s vegetable deliveries grew by 600% YoY during the Lunar New Year period. Online sales of Dettol, a disinfectant produced by Reckitt Benckiser, rose 643% YoY between 10 February and 13 February on China’s Suning.com.
In Singapore, another region affected by the virus more recently than in China, Lazada’s grocery arm, RedMart, and Supermarket chain, NTUC FairPrice, both reported an unprecedented surge in demand, which tested their delivery capabilities to the limit.
This bump in online sales isn’t just restricted to grocery, but other categories as well. Jean-Paul Agon, CEO of L’Oréal, recently said that online sales of the brand’s beauty products increased in China in February.
Given such a consistent shift in shopping behavior across coronavirus-affected regions, it’s logical to expect that a similar trend would be followed in the U.S. – in fact, it might already be underway.
A recent survey by Coresight Research indicated that 27.5% of U.S. respondents are avoiding public areas at least to some extent, and 58% plan to if the outbreak worsens. Of those who have altered their routines, more than 40% say they are “avoiding or limiting visits to shopping centers/ malls” and more than 30% are avoiding stores in general. The survey also found consumers will likely begin to avoid restaurants, movie theaters, sporting events and other entertainment venues.
Therefore, it’s essential for U.S. retailers and brands to swiftly energize their e-commerce readiness and be fully prepared to cater to the circumstances-induced shift in shopping behavior, inclined toward online.
A Logistical Nightmare
The most obvious area of impact for retailers and brands is in their supply chain and order fulfilment operations.
A large portion of consumer product manufacturers rely to some extent on China, and the potential impact of the virus on supply chain processes is inescapable. Chinese factories have been operating at partial capacity, impacting supply chains globally. This has largely affected highly popular e-commerce categories like consumer electronics, fashion and furniture.
Shares in the U.S. of furniture e-commerce retailer, Wayfair, fell as much as 26% toward the end of February, according to a Bloomberg report. The is particularly revealing, as the online retailer reportedly relies on China for half of its merchandise.
Retailers struggling to cope with this stress in their supply chain systems would do well to warn their customers beforehand about delays in deliveries, like AliExpress has just done.
For categories like CPG, as consumers increasingly shop online, retailers that offer Buy Online Pick Up In Store (BOPIS), should expect a surge in its adoption, and reinforce their online infrastructure and in-store operations to cater to the rising demand.
In addition to disruptions in the supply chain, several other mission-critical areas are likely to get affected too.
Keeping Up With The Online Surge
As with any event of this magnitude, the business implications reach far and wide. The following are a few areas that we’ve identified as critical, based on our experience working with retailers and brands. Being aware of and focusing on these issues are likely to alleviate some of the issues faced by consumers today.
Fair pricing: There have been several reports of price gouging on e-commerce platforms. Examples include 2-ounce Purell bottles being sold for $400 and face masks for up to $20. While these prices have mostly been set by third party merchants, brands are likely to face the flak from consumers. A recent Bloomberg article reported that online retailers still rely partly on employees to manually monitor these items. This approach has obvious limitations, such as products quickly reappearing on the website after being de-listed. Brands and e-commerce platforms will need to explore automated ways of controlling their online pricing practices at large scale.
3P merchant and counterfeit management: Often, unauthorized third-party merchants selling an original manufacturer’s goods are the ones who unreasonably inflate prices. These merchants tend to test the markets on online marketplaces with their pricing, which adversely affects the brand image of the manufacturer. Further still, they sometimes list counterfeit or fake goods that make incorrect or extravagant claims. Brands will need to swiftly identify and de-list these merchants from online marketplaces.
Ensuring stock availability: During times like these, it’s a common sight to see empty aisles at supermarkets selling items like canned food, water, paper products and personal care products. Consumers will benefit from brands monitoring their stock availability at stores, which will help them better align their supply chain operations to the rapidly changing demand patterns across the U.S. map. This way, efforts can be more targeted at regions with severe shortages.
Content compliance: Helium 10, a technology provider for Amazon sellers, reported that since 26 February, 90% of searches on Amazon are coronavirus related, and searches for hand sanitizers spiked to 1.5 million searches in February compared to 90,000 in November. As a result, to arrest exploitative practices, some online marketplaces have announced policy guidelines on product content claiming health benefits. Words like ‘Coronavirus‘, ‘COVID-19‘, ‘Virus‘ and ‘epidemic’ are, in fact, prohibited. Amazon has already de-listed several merchants claiming fraudulent cures. Ebay has gone as far as to ban all new listings for face masks, hand sanitizers, and disinfecting wipes, due to regulatory restrictions. In this context, retailers and brands will benefit from deploying tracking mechanisms that quickly identify offenders.
The areas of business presented above are by no means a comprehensive list for retailers and brands to rely on during this time. Still, these are critical impact areas for them to address, even as huge efforts are made toward managing highly stressed supply chains.
DataWeave Offers Support
The coronavirus outbreak is likely to get worse before it gets better. As we enter unchartered territories, DataWeave is offering to contribute in small ways, pro bono, by leveraging our expert talent and competitive intelligence technology platform, to address some of the challenges faced by retailers and brands.
We’re announcing a limited-time, no-cost offer to detect and report on price gouging, the presence of unauthorized third-party merchants, as well as stock availability across U.S. ZIP-codes. This offer will be valid for 4-6 weeks (timeline will be flexible based on how the outbreak develops) and limited to monitoring the top 10 U.S. online marketplaces, as well as critical product categories such as medicinal and hygiene-related products, emergency food items, survival-related products, fuel, etc.
For today’s shoppers, instant gratification is the need of the hour. It’s, therefore, no surprise that furniture e-retail has been picking up steam over the last decade. What was once a norm to physically touch and feel before making a purchase, is now just a few clicks away. Retailers have bridged the gap by making the purchase process as seamless as possible – easy finance options, hassle-free returns and variety.
While several factors play a role in driving consumers to shop furniture goods online, price is the primary motivator, as is the case with most popular product categories sold online.
During Black Friday 2019, DataWeave performed an analysis on a sample of 23,000+ products across six of the top furniture retailers – Amazon, Home Depot, JCPenney, Target, Walmart and Wayfair. Ten product types were covered in the furniture category (such as Beds, Bookcases, Mattresses, Sofas, etc.) and the analysis focused on the top 500 ranked products of each product type.
To get an accurate depiction of the additional markdowns during the sale, we took the mode of the prices for the preceding week and compared them with that during the sale.
Additional markdowns
Target (25%) and Home Depot (21%) marked down their prices most aggressively during the sale. JCPenney and Wayfair stood out for offering additional markdowns on the highest portions of their ranges (67% and 46% respectively), even though the average markdown percentage was fairly conservative. Amazon and Walmart were steady as usual, with additional markdowns of 8% and 10% on 15% and 17% of their assortment, respectively.
Premiumness
To further understand the furniture pricing strategies of these retailers, we categorized their products into buckets of how expensive or cheap the product is (High, Medium, and Low in terms of price), relative to the rest of the products hosted by the retailer, and studied how the additional markdowns varied across these buckets. Where the MRP was not displayed, the most expensive price of the product during the holiday period prior to Black Friday was considered to define the “premiumness” of the product.
Two patterns clearly stand out from this analysis. Most of the retailers remained relatively equitable between their premium categories with nothing significant to report in terms of varying markdowns. Home Depot and and JCPenney are the only exceptions here, but not by much. The other interesting insight is that the percentage of marked-down products had a near unanimous pattern of the high level being the most covered, followed by the medium and then low.
Therefore, while there wasn’t a significant variation in the average markdown across premiumness levels, a larger portion of the high-premium goods were consistently offered at a discount across all retailers.
Popularity
Much like our premiumness categorization, we investigated products based on their popularity levels as well. We’ve defined popularity using a combination of the average review rating and the number of reviews for each product, condensed to a scale of low, medium and high.
We observe slightly different furniture pricing strategies adopted by retailers across popularity levels. While Home Depot, Amazon, and Wayfair chose to provide higher markdowns on their more popular products, Target, JCPenney, Walmart chose to provide higher markdowns on their least popular products. In addition, a larger portion of the least popular products were consistently offered on discount by almost all retailers.
In combination with our findings across premiumness levels, we can surmise that part of the strategy of most retailers was to liquidate their stock of expensive and unpopular products during the sale.
Price Change Activity
As part of our analysis, we also tracked the level of pricing activity across retailers over the last week of November, in terms of the number of price changes made as well as the average price variation for each retailer.
In general, we can see that Amazon and Walmart consistently made several price changes through the week, though the average magnitudes of these price changes were relatively low. This echoes the pattern we’ve observed through our analysis of other product categories during the sale event, as well.
Also, we see an almost coordinated increase in the number of price changes and the average magnitude across the 27th and 28th of November. This is likely an attempt by the retailers to get a head start on Black Friday deals.
An unusual and interesting pattern was observed with Wayfair, which started out the week with the most changes at 2500. It then tanked the next day and hovered around 500 till the 28th, only to spike to 2500 again. All these changes though, had their variation in and around 5%.
In summary, its interesting to observe how different retailers approached the much-anticipated holiday season sale events differently. As one might expect, there are significant variations among retailers in the aggressiveness of discounting activity as they approached Black Friday, and on Black Friday itself. Contrasting pricing strategies for popular and premium goods were also observed.
If you would like to learn more about the pricing of top U.S. retailers across other product categories like consumer electronics, fashion, and beauty & health, check out our series of articles on Black Friday 2019.
