The DataWeave Blog

Category: Grocery Delivery

Breaking Down Grocery Discounts This Black Friday
As shoppers flocked online and to stores during Black Friday and Cyber Monday, the grocery category stood out as a key battleground for retailers. With inflation affecting consumer spending, discounted groceries have become a critical driver for both shopper savings and retailer competitiveness.

In fact, according to the NRF, one of the top shopping destinations during Thanksgiving weekend were department stores (42%), online (42%),and grocery stores and supermarkets (40%). Clearly, consumers are looking to stock up in bulk on their groceries to maximize their savings.

To understand the pricing dynamics in the grocery category, DataWeave analyzed grocery discounts across leading grocers, uncovering significant trends that shaped consumer choices during this holiday shopping period.

Our research encompassed retailers like Amazon, Target, and Walmart, examining their discounting strategies across subcategories, alongside trends in share of search for leading CPG companies.

Also check out our detailed analysis of discounts and pricing for health & beauty and home & furniture this Black Friday.

Key Grocery Market Stats for Black Friday-Cyber Monday 2024
- Retailer Discounts: Walmart offered the highest average absolute discount at 27.6%, followed by Amazon at 20.4% and Target at 14.0%
- Subcategory Insights: Beverages Category at Walmart saw the deepest discounts, with an average of 33.4%
- Top Gaining Brands: Cesar experienced the largest increase in share of search during the sales period (+3.89%)
This blog will dive deeper into grocery discount trends and brand-level strategies, offering insights for retailers looking to stay competitive in the grocery sector.

Our Methodology

For this analysis, we tracked the average discounts offered by major U.S. grocery retailers during the Thanksgiving weekend, including Black Friday and Cyber Monday. We focused on key subcategories within the grocery segment, capturing trends in discounting strategies.
- Sample Size: 18,324 SKUs
- Retailers Tracked: Amazon, Walmart, Target
- Subcategories Reported On: Fresh Produce, Dairy & Eggs, Pantry Essentials, Snacks, Frozen Foods, Meat & Seafood, Household Essentials, Beverages, Pet Products, Baby Products
- Timeline of Analysis: November 10 to 29, 2024
In the following insights, the Absolute Discount represents the reduction of the selling price compared to the Manufacturer’s Suggested Retail Price (MSRP). The Additional Discount reflects how much lower the selling price is during Black Friday compared to its price a week before the sale. This metric reveals the actual or effective value of the sale event, beyond the standard discounts typically offered.

Key Findings

Retailer-Level Insights
- Walmart emerged as the leader in grocery discounting, offering the highest average absolute (27.6%) and additional (18%) discounts.
- Amazon adopted a mid-tier discounting strategy, with average absolute discounts of 20.4%.
- Target, while more conservative, maintained competitiveness in select subcategories like baby products.
Subcategory Insights
- Pantry Essentials saw Walmart leading with an average discount of 31.2%, appealing to budget-conscious consumers stocking up for the holidays.
- Fresh Produce showed consistent discounting across retailers, with Amazon slightly ahead at 27%.
- Beverages stood out for significant discounting at Walmart, with an impressive 33.4% average discount.
Brand-Level Insights
- Lay’s led in absolute discounts (37.52%) and additional discounts (26.23%) showcasing aggressive pricing in the snacks subcategory.
- Good & Gather maintained its competitive edge with strong discounts, appealing to price-conscious consumers seeking value.
- Brands like Blue Buffalo (pet food brand) offered significant absolute discounts, but with a low additional discount of just 2%, the overall impact of the sale event on effective value was limited.
Share of Search Insights
- Cesar (dog food brand), Tide (laundry staple) and Doritos saw significant gains in share of search, reflecting successful promotional strategies.
- Brands like Pampers (baby diapers brand), Healthy Choice, (frozen foods brand) and Pedigree (pet food brand) experienced a decline, indicating less effective engagement during the sale period.
Who offered the lowest prices?

In the previous analysis, we focused on the top 500 products within each subcategory for each retailer, showcasing the discount strategies for their highlighted or featured items. However, to identify which retailer offered the lowest or highest prices for the same set of products, it’s necessary to match items across retailers. For this, we analyzed a separate dataset of 1433 matched products across retailers to compare their pricing during Black Friday. This approach provides a clearer picture of price leadership and competitiveness across categories.

Here are the key takeaways from this analysis.

Category-Level Analysis
- Walmart is the lowest priced retailer overall for the grocery category, with an impressive average discount of 44.60%. This significant discount advantage makes Walmart a leading option for value-seeking consumers.
- Target follows with strong discounts of 36.73%, indicating solid pricing in comparison but less aggressive than Walmart.
- Interestingly, Amazon was the most expensive in Grocery, with an average discount of only 6.3%.
Subcategory-Level Analysis
- Walmart leads in various subcategories such as Pet Products (21.12%), Dairy & Eggs (13.79%), Household Essentials (13.05%), Frozen Foods (15.07%), and Meat & Seafood (17.60%), showcasing its extensive value across the board.
- Target excels in Beverages (14.58%) and Baby Products (15.00%) with competitive discounts, standing out in these specific subcategories.
- Kroger provides notable value in Pantry Essentials (20.04%) and Fresh Produce (15.85%), although its overall average discount is lower than Walmart’s.
- Amazon consistently ranks lower in terms of average discounts across most subcategories, highlighting it as less competitive for consumers seeking the lowest prices.
Brand-Level Analysis
- Walmart also holds the top position for several key brands like Cheetos (14.92%) and Dannon (8.81%), making it the best option for consumers looking for budget-friendly choices across popular brands.
- Target takes the lead for brands like Betty Crocker (25.20%) and Chobani (11.37%), showing that it can offer value for specific products.
- Kroger maintains strong discounts for brands such as Delmonte (9.19%), but it does not outpace Walmart in the overall grocery brand comparison.
- Amazon generally lags behind in average discounts for most brands, with Dannon (1.12%) and Chobani (2.43%) showing significantly lower discounts.
Walmart is the lowest priced retailer in the grocery category and provides substantial value across a wide range of subcategories and popular brands. This ties in with Walmart’s ELDP pricing strategy. The retailer leads in overall average discounts and maintains its position as the go-to for price-conscious consumers. Target offers strong value in certain subcategories and brands but falls short of Walmart’s broad value based pricing advantages.

What’s Next

For grocery retailers, competitive pricing and targeted promotions are critical to driving sales during key shopping events. As consumers continue to prioritize value, staying ahead in the discounting game can significantly impact market share.

For detailed insights into grocery discounting strategies and to explore how DataWeave’s solutions can help retailers optimize their pricing, contact us today!

Stay tuned to our blog for further analyses of other categories during Black Friday and Cyber Monday.
December 5, 2024
Mastering Grocery Pricing Intelligence: A Strategic Approach for Modern Retailers
When egg prices surged 70% during the 2023 avian flu outbreak, grocery retailers faced a critical dilemma: maintain margins and risk losing customers, or absorb costs and watch profits evaporate. Similarly, rising olive oil and chocolate prices also had domino effects, cascading down from retailers to consumers. In each of these scenarios, those with sophisticated pricing intelligence systems adapted swiftly, finding the sweet spot between competitiveness and profitability. Others weren’t so fortunate.

This scenario continues to play out daily across thousands of products in the grocery sector. From breakfast cereals to fresh produce to bottled water, retailers must orchestrate pricing across a variety of categories – each with its own competitive dynamics, margin requirements, and price sensitivity patterns.

The Evolution of Grocery Pricing Intelligence

Imagine these scenarios in the grocery industry:
- Milk prices spike during a supply shortage.
- Your competitor drops egg prices by 20%.
- Fresh produce costs fluctuate with an unseasonable frost.
For grocery retailers, these aren’t occasional challenges—they’re Tuesday. Reacting to each pricing crisis as it comes isn’t just exhausting—it’s a recipe for shrinking margins and missed opportunities.

Think of it this way: If you’re constantly playing defense with your pricing strategy, you’re already two steps behind. Commoditized items like milk and eggs face intense price competition, while seasonal products and fresh produce demand constant attention. Simply matching competitor prices or adjusting for cost changes isn’t enough anymore. What’s needed is a proactive approach that anticipates market shifts before they happen and turns pricing challenges into competitive advantages. This is where price management comes in.

Price management has transformed from simple competitor checks into a strategic power play that can make or break a retailer’s market position. Weekly manual adjustments have given way to a long-term strategic view, driven by data analytics and market intelligence. Here are the basics of how price management in grocery retail works today.

Three Pillars of Grocery Price Management

1. Smart Data Collection: Building Your Foundation

The journey begins with comprehensive data collection and storage across your entire product ecosystem. This means:
- Complete Coverage Of All SKUs Across All Stores: Tracking prices for all SKUs across all stores, with particular attention to high-velocity items and volatile categories.
- Dynamic Monitoring: Tracking prices across different time frequencies as grocery prices are highly volatile for different categories. So daily tracking for volatile items like dairy and produce, and weekly for more stable categories may be needed.
- Competitive Intelligence: Gathering data not just on prices, but on promotions, pack sizes, and private label alternatives.
- Infrastructure to Support Large Volumes of Data: Partnering with external data and analytics providers to bridge the gap when retailers struggle with the scale of digital infrastructure these data sets require.
2. Intelligent Data Refinement: Making Sense of the Numbers

Raw data alone isn’t enough—it needs context and structure to become actionable intelligence. This is called Data Refinement—the process of establishing meaningful relationships within the data to facilitate the extraction of valuable insights. This refinement stage is closely tied to the data collection strategy, as the quality and depth of the insights derived depend on the accuracy and coverage of the collected data.

Data refinement includes several key processes:

Advanced Product Matching

Picture this: You’re tracking a competitor’s pricing on organic apples. Simple, right? Not quite. Yes, Universal Product Codes (UPCs) and Price Lookup Codes (PLUs) are present in Grocery to standardize product identification across different retailers—unlike the fashion industry’s endless style variations. Still, product matching isn’t as straightforward as scanning barcodes.

Here’s the catch: many retailer websites don’t display them. Then there’s the private label puzzle—your “Store’s Best” organic apples need to match against competitors’ house brands, each with their own unique UPC. Throw in different sizes (4 Apples vs. 1Kg of Apples), regional product names (fancy naming for plain old arugula), and international brand variations (like the name for Sprite in the USA and China), and you’ve got yourself a complex matching challenge that would make conventional pricing intelligence providers sweat.

Custom Product Relationships for Consistent Pricing and Competitive Positioning

Think like a shopper browsing the dairy aisle. You regularly buy your family’s favorite organic yogurt, the 24oz tub. But today, you notice the larger 32oz size is on sale – except the 24oz isn’t. As you stand there, confused, you wonder: Is the sale only for the bigger size? Did I miss a promotion? Should I buy the 32oz even though it’s more than I need?

For shoppers, this inconsistent pricing across product variations creates a frustrating experience. Establishing clear relationships between related items in your catalog is essential for maintaining consistent pricing and a coherent competitive strategy.

Start by linking products based on attributes like size, brand, and packaging. That way, when you adjust the price of the 32oz yogurt, the 24oz version automatically updates too – no more scrambling to ensure uniform pricing across your assortment. Similarly, products of the same brand but with flavor variations should be connected to keep pricing consistent.

Taking this one step further, mapping your competitors’ exact and similar products is crucial for comprehensive competitive intelligence. Distinguishing between premium and private label tiers, national brands, and regional players gives you a holistic view of the landscape. With this understanding, you can hone your pricing strategies to maintain a clear, compelling position across your entire category lineup.

Consistent pricing, whether across your own product variations or against competitors, provides clarity and accuracy in your overall competitive positioning. By establishing these logical connections, you avoid the customer confusion of seemingly random, inconsistent discounts – and ensure your pricing strategies work in harmony, not disarray.

The Role of AI and Data Sciences in Data Refinement

On the surface, linking products based on attributes like size, brand, and packaging seems like a no-brainer. But developing and maintaining the systems to accurately and automatically identify these connections? That’s a whole different animal.

Think about it – you’re not just dealing with text-based product titles and UPCs. There are images, videos, regional variations, private labels, and a whole host of other data types and industry nuances to account for.

Luckily, DataWeave is one of the few companies that’s truly cracked the code. Our multimodal AI models are trained to process all those diverse data formats – from granular product specs to zany regional produce names. And it’s not just about technology; we also harness the power of human intelligence.

See, in the grocery world, category managers are the real decision makers. They know their shelves inside and out and can spot those tricky connections in product matching, especially when they are not UPC-based. That’s why DataWeave built in a Human-in-the-Loop (HITL) process, where their AI systems continuously learn from expert feedback. It’s a feedback loop that allows our customers to pitch in and keep product relationships accurate, reliable, and always adapting to new market realities.

So while product mapping may seem straightforward on the surface, the reality is it takes some serious horsepower to do it right. Thankfully, DataWeave has both the technical chops and the grocery industry know-how to make it happen. Because when it comes to pricing intelligence, getting those product connections right is half the battle.

3. Strategic Implementation: Turning Insights into Action

The true value of pricing intelligence (PI) is realized through its strategic application. Although many view PI as a technical function, its strategic significance is increasing, particularly in the context of recent economic pressures like inflation. Here’s why:

Tactical vs Strategic Use of Data: From Standard Reporting to Competitive Analysis

Pricing intelligence has come a long way from the days of simply reacting to daily price changes. These days, it’s not just about firefighting—it’s about driving long-term strategy.

You can use pricing data to make quick, tactical adjustments, like matching a competitor’s sudden price drop on milk. Or, you can leverage that same data to predict market trends, optimize your product lineup, and shape your overall pricing strategy. Retailers who take that strategic view can get out ahead of the curve, anticipating shifts instead of just chasing them.

DataWeave supports both of these approaches. Our Standard Reporting tools give pricing managers the nitty-gritty details they need—current practices, historical patterns, and operational KPIs. It’s all the insights you’d expect for making those tactical, day-to-day tweaks.

In addition, DataWeave offers something more powerful: Competitive analysis. This is where pricing intelligence becomes a true strategic weapon. By providing a high-level view of market positioning, competitor moves, and untapped opportunities, competitive analysis empowers leadership to make proactive, big-picture decisions.

Armed with this broader perspective, retailers can start taking a more surgical approach. Maybe you need to adjust pricing zones to better meet customer demands. Or rethink your overall strategies to stay ahead of the competition, not just keep pace. It’s the difference between constantly putting out fires and systematically fortifying your entire pricing fortress.

Beyond Pricing: Comprehensive Data for Broader Insights

Pricing intelligence is just the tip of the iceberg. When you really start to refine and harness your data, the possibilities for grocery retailers expand far beyond simple price comparisons. Think about it – all that information you’re collecting on products, markets, and consumer behavior? That’s a goldmine waiting to be tapped. Sure, you can use it to keep a pulse on competitor pricing. But why stop there?

What if you could leverage that data to optimize your product assortment, making sure you’re stocking the right mix to meet customer demands? Or tap into predictive analytics to get a glimpse of future market shifts, so you can get out ahead of the curve? How about using it to streamline your supply chain, identify availability inefficiencies, and get products to shelves faster?

Sure, pricing intelligence will always be mission-critical. But when you couple it with these other data-driven insights, that’s when grocery retailing gets really interesting. It’s about evolving from a price-matching robot to a true strategic visionary, armed with the intelligence to take your business to new heights.

Looking Ahead: The Future of Grocery Pricing Intelligence

The grocery pricing landscape continues to evolve, driven by:
- Integration of AI and machine learning for predictive pricing
- Enhanced focus on omnichannel pricing consistency
- Growing importance of personalization in pricing strategies
Pricing intelligence isn’t just about having data—it’s about having the right data and knowing how to use it strategically. Success requires a comprehensive approach that combines robust data collection, sophisticated analysis, and strategic implementation.

By embracing modern pricing intelligence tools and strategies, grocery retailers can navigate market volatility, maintain competitive positioning, and drive sustainable growth. The key lies in building a pricing ecosystem that’s both sophisticated enough to handle complex data and flexible enough to adapt to changing market conditions.

Ready to transform your pricing strategy? Check out our grocery price tracker to get month-on-month updates on grocery prices in the real world. Contact us to learn how our advanced pricing intelligence solutions can help your business stay ahead in the competitive grocery market.
November 13, 2024
The Complete Guide to Competitive Pricing Strategies in Retail and E-commerce

Your budget-conscious customers are hunting for value and won’t hesitate to switch brands or shop at other retailers.

In saturated and fiercely competitive markets, how can you retain customers? And better yet, how can you attract more customers and grow your market share? One thing you can do as a brand or retailer is to set the right prices for your products.

Competitive or competition-based pricing can help you get there.

So what exactly is competitive pricing? Let’s dive into this strategy, its advantages and disadvantages, and how it can be used to stay ahead of the competition.

What is Competitive Pricing?

Competitive or competition-based pricing is a strategy where brands and retailers set product prices based on what their competitors charge. This method focuses entirely on the market landscape and sets aside the cost of production or consumer demand.

It is a good pricing model for businesses operating in saturated markets, such as consumer packaged goods (CPGs) or retail.

Competitive Pricing Models

Competitive pricing isn’t a one-size-fits-all strategy. The approach includes various pricing models that can be customized to fit your business goals and market positioning.

Here’s a closer look at five of the most common competition-based pricing models:

Price Skimming

If you have a new product entering the market, you can initially set a high price. Price skimming allows you to maximize margins when competition is minimal.

This strategy taps into early adopters’ willingness to pay a premium for new project categories. As competitors enter the market, you can gradually reduce the price to maintain competitiveness.

Premium Pricing

Premium pricing lets you position your product as high-quality or luxurious goods.

When you charge more than your competitors, you’re not just selling a product—you’re selling status and an experience. This strategy is effective when your offering is of superior quality or has unique features that justify a higher price point.

Price Matching

Price matching—also known as parity pricing—is a defensive pricing tactic.

By consistently matching your competitors’ prices, you can retain customers who might otherwise, be tempted to switch to an alternative.

This approach signals your customers that they don’t need to look elsewhere for what they need and can feel comfortable remaining loyal to your brand.

Penetration Pricing

Penetration pricing is when you set a low price for a new product to gain market share quickly. The opposite of price skimming, this strategy can be particularly effective in price-sensitive or highly competitive industries.

By attracting customers early, you can also deter some competitors from entering the market. This bold move can establish your product as a market leader from the get-go.

Loss Leader Pricing

Loss leader pricing is a strategic sacrifice that can lead to greater gains in the long run.

By offering a product at a low price—sometimes even below cost—you can attract new customers to your brand and strengthen your current customers’ loyalty.

Eventually, you can cross-sell other higher-margin products to your loyal customer base to cover the loss from your loss leader pricing and increase sales of other more profitable products.

Key Advantages of Competitive Pricing

Although it’s not the only pricing strategy available, competitive pricing has some significant advantages.

It is Responsive

Agility is synonymous with profit in industries where consumer preferences and market conditions shift rapidly.

Competitive pricing allows you to adapt quickly—if a competitor lowers their prices, you can respond promptly to maintain your positioning.

It is Simple to Execute and Manage

Competitive pricing is straightforward, unlike cost-based pricing, which requires complex calculations and spans various factors and facets.

By closely monitoring competitors’ prices and adjusting your prices accordingly, you can implement this pricing strategy with relative ease and speed.

It Can Be Combined with Other Pricing Strategies

Competitive pricing is not a standalone strategy—it’s a versatile approach that can easily be combined with other pricing strategies. For example, say you want to use competitive pricing without losing money on a product. In this case, you could use cost-plus pricing to determine a base price that you won’t go below, then use competitive pricing as long as the price stays above your base price.

Key Disadvantages of Competitive Pricing

While competition-based pricing has its advantages, it’s not without its pitfalls. Here are some potential disadvantages of competitive pricing.

It De-emphasizes Consumer Demand

If you focus solely on what competitors are charging, you could overlook consumer demand.

For example, you could underprice items that consumers could be willing to purchase for more. Or, you might overprice items that consumers perceive as low-value, which can reduce sales.

You Risk Price Wars

If you and your competition undercut each other for customer acquisition and loyalty, you will eventually erode profit margins and harm the industry’s overall profitability. It’s a slippery slope where everyone loses in the end.

There’s Potential for Complacency

When you base your prices on beating those of competitors, you might neglect to differentiate your offerings through innovation and product improvements. Over time, this can weaken your brand’s position and lead to a loss of market share. Staying competitive means more than just matching prices—it means continuously evolving and adding value for the consumer.

4 Tips for a Successful Competitive Pricing Strategy in Retail

Here are four competition-based pricing tips for retailers:

Retailer Tip #1. Know Where to Position Your Products in the Market

For competitive pricing to work, you must understand your optimal product positioning in the overall market. To gain this understanding, you must regularly compare your offerings and prices with those of your key competitors, especially for high-demand products.

Then, you can decide which competition-based pricing model is suitable for you.

Retailer Tip #2. Price Dynamically

Dynamic pricing is a tactic with which you automatically adjust prices on your chosen variables, such as market conditions, competitor actions, or consumer demand.

When it comes to competitive pricing, a dynamic pricing system can track your competitors’ price changes and update yours in lockstep.

Price-monitoring tools like DataWeave allow you to stay ahead of the game with seasonal and historical pricing trend data.

Retailer Tip #3. Combine Competitive Pricing with Other Pricing Strategies

Competitive pricing can be powerful, but it doesn’t have to stand alone. You can enhance its benefits with complementary marketing tactics.

To illustrate, you can bundle products to offer greater value than what your competitors are offering. You can also leverage loyalty programs to offer exclusive discounts or rewards so customers keep returning, even when your competitors offer them lower prices.

Retailer Tip #4. Stay in Tune with Consumer Demand

Competition-based pricing aligns you with your competitor, but don’t lose sight of what your customers want. Routinely test your pricing strategy against consumer behavior to ensure that your prices reflect the actual value of your offerings.

5 Tips for a Successful Competitive Pricing Strategy for Consumer Brands

If you’re thinking about how to create a competitive pricing strategy for your brand, consider these five tips:

Brand Tip #1. Identify Competing Products for Accurate Comparisons

The first step in competitive pricing is to know the value of what you’re selling and how it compares to that of your competitors’ products. This extends to private-label products, similar but not identical products, and use-case products.

Product matching ensures your pricing decisions are based on accurate like-for-like comparisons, allowing you to compete effectively.

Brand Tip #2. Understand Your Product’s Relative Value

Knowing how your product competes on value is key to setting the right price. If your product offers higher value, price it higher; if it offers less, price it accordingly. This ensures your pricing strategy reflects your product’s market placement.

Brand Tip #3. Consider Brand Perception

Even if your product is virtually the same as a competitor’s, your brand’s perceived value may be different, which plays a crucial role in pricing.

If your brand is perceived as premium, you can justify higher prices. Conversely, if customers perceive you as a value brand, your pricing should reflect affordability.

Brand Tip #4. Leverage Value-Based Differentiation

When your prices are similar to competitors’, you must differentiate your products by expressing your product value through branding, packaging, quality, or something else entirely.

This differentiation will compel consumers to choose your product over other similarly priced options.

Brand Tip #5. Stay Vigilant with Price Monitoring

Your competitors will update their pricing repeatedly, and you will, too.

It can be difficult and time-consuming to monitor your competitive pricing, so you’ll need a system like DataWeave to monitor competitors’ pricing and manage dynamic pricing changes.

This vigilance ensures your brand remains competitive and relevant in real time.

4 Essential Capabilities You Need to Implement Successful Competition-Based Pricing

You’ll need four key capabilities to implement a competitive pricing strategy effectively.

AI-Driven Product Matching

Product matching means you’ll compare many products (sometimes tens or hundreds) with varying details across multiple platforms. Accurate product matching at that scale requires AI.

For instance, AI can identify similar smartphones to yours by analyzing features like screen size and processor type. DataWeave’s AI product matches start with 80–90% matching accuracy, and then human oversight can fine-tune the data for near-perfect matches.

You can make informed pricing decisions once you know which competing products to base your prices on.

Accurate and Comprehensive Data

A successful competition-based pricing strategy depends on high-quality, comprehensive product and pricing data from many retailers and eCommerce marketplaces.

By tracking prices on large online platforms and niche eCommerce sites across certain regions, you’ll gain a more comprehensive market view, which enables you to make quick and confident price changes.

Normalized Measurement Units

Accurate price comparisons are dependent on normalized unit measurements.

For example, comparing laundry detergent sold in liters to laundry detergent sold in ounces requires converting either or both products to a common base like price-per-liter or price-per-ounce.

This normalization ensures accurate pricing analysis.

Timely Actionable Insights

Timely and actionable pricing insights empower you to make informed pricing decisions.

With top-tier competitive pricing intelligence systems, you get customized alerts, intuitive dashboards, and detailed reports to help your team quickly act on insights.

In Conclusion

Competitive pricing or competition-based pricing is a powerful strategy for businesses navigating crowded markets, but you must balance competitive pricing with your brand’s unique value proposition.

Competitive pricing should complement innovation and customer-centric strategies, not replace them. To learn more, talk to us today!

October 14, 2024
Capturing and Analyzing Retail Mobile App Data for Digital Shelf Analytics: Are Brands Missing Out?
Consumer brands around the world increasingly recognize the vital role of tracking and optimizing their digital shelf KPIs, such as Content Quality, Share of Search, Availability, etc. These metrics play a crucial role in boosting eCommerce sales and securing a larger online market share. With the escalating requirements of brands, the sophistication of top Digital Shelf Analytics providers is also on the rise. Consequently, the adoption of digital shelf solutions has become an essential prerequisite for today’s leading brands.

As brands and vendors continue to delve further and deeper into the world of Digital Shelf Analytics, a significant and often overlooked aspect is the analysis of digital shelf data on mobile apps. The ability of solution providers to effectively track and analyze this mobile-specific data is crucial.

Why is this emphasis on mobile apps important?

Today, the battle for consumer attention unfolds not only on desktop web platforms but also within the palm of our hands – on mobile devices. As highlighted in a recent Insider Intelligence report, customers will buy more on mobile, exceeding 4 in 10 retail eCommerce dollars for the first time.

Moreover, thanks to the growth of delivery intermediaries like Instacart, DoorDash, Uber Eats, etc., shopping on mobile apps has received a tremendous organic boost. According to an eMarketer report, US grocery delivery intermediary sales are expected to reach $68.2 billion in 2025, from only $8.8 billion in 2019.

In essence, mobile is increasingly gaining share as the form factor of choice for consumers, especially in CPG. In fact, one of our customers, a leading multinational CPG company, revealed to us that it sees up to 70% of its online sales come through mobile apps. That’s a staggering number!

The surge in app usage reflects a fundamental change in consumer behavior, emphasizing the need for brands to adapt their digital shelf strategies accordingly.

Why Brands Need To Look at Apps and Desktop Data Differently

Conventionally, brands that leverage digital shelf analytics rely on data harnessed from desktop sites of online marketplaces. This is because capturing data reliably and accurately from mobile apps is inherently complex. Data aggregation systems designed to scrape data from web applications cannot easily be repurposed to capture data on mobile apps. It requires dedicated effort and exceptional tech prowess to pull off in a meaningful and consistent way.

In reality, it is extremely important for brands to track and optimize their mobile digital shelf. Several digital shelf metrics vary significantly between desktop sites and mobile apps. These differences are natural outcomes of differences in user behavior between the two form factors.

One of these metrics that has a huge impact on a brand’s performance on retail mobile apps is their search discoverability. Ecommerce teams are well aware of the adverse impact of the loss of even a few ranks on search results.

Anyone can easily test this. Searching something as simple as “running shoes” on the Amazon website and doing the same on its mobile app shows at least a few differences in product listings among the top 20-25 ranks. There are other variances too, such as the number of sponsored listings at the top, as well as the products being sponsored. These variations often result in significant differences in a brand’s Share of Search between desktop and mobile.

Share of Search is the share of a brand’s products among the top 20 ranked products in a category or subcategory, providing insight into a brand’s visibility on online marketplaces.

Picture a scenario in which a brand heavily depends on desktop digital shelf data, confidently assuming it holds a robust Share of Search based on reports from its Digital Shelf Analytics partner. However, unbeknownst to the team, the Share of Search on mobile is notably lower, causing a detrimental effect on sales.

To fully understand the scale of these differences, we decided to run a small experiment using our proprietary data analysis and aggregation platform. We restricted our analysis to just Amazon.com and Amazon’s mobile app. However, we did cover over 13,000 SKUs across several shopping categories to ensure the sample size is strong.

Below, we provide details of our key findings.

Share of Search on The Digital Shelf – App Versus Desktop

Our analysis focused on three popular consumer categories – Electronics, CPG, and Health & Beauty.

In the electronics category, brands like Apple, Motorola, and Samsung, known for their mobile phones, earbuds, headphones, and more, have a higher Share of Search on the Amazon mobile app compared to the desktop.

Meanwhile, Laptop brands like Dell, Acer, and Lenovo, as well as other leading brands like Google have a higher Share of Search on the desktop site compared to the app. This is the scenario that brands need to be careful about. When their Share of Search on mobile apps is lower, they might miss the chance to take corrective measures since they lack the necessary data from their provider.

In the CPG category, Ramen brand Samyang, with a lot of popularity on Tiktok and Instagram, shows a higher Share of Search on Amazon’s mobile app. Speciality brands like 365 By Whole Foods, pasta and Italian food brands La Moderna, Divinia, and Bauducco too have a significantly higher Share of Search on the app.

Cheese and dessert brands like Happy Belly, Atlanta Cheesecake Company, among others, have a lower Share of Search on the mobile app. Ramen brand Sapporo is also more easily discovered on Amazon’s desktop site. Here, we see a difference of more than 5% in the Share of Search of some brands, which is likely to have a huge impact on the brand’s mobile eCommerce sales levels and overall performance.

Lastly, in the Health & Beauty category, Shampoos and hair care brands like Olaplex, Dove, and Tresemme exhibited a higher Share of Search on the mobile app compared to the desktop.

On the other hand, body care brands like Neutrogena and Hawaiian Tropic, as well as Beardcare brand Viking Revolution displayed a higher Share of Search on Amazon’s desktop site.

Based on our data, it is clear that there are several examples of brands that do better in either one of Amazon’s desktop sites or mobile apps. In many cases, the difference is stark.

So What Must Brands Do?

Our findings emphasize the imperative for brands to move beyond a one-size-fits-all approach to digital shelf analytics. The striking variations in Share of Search between mobile apps and desktops conclusively demonstrate that relying solely on desktop data for digital shelf optimization is inadequate.

If brands see that they’re falling behind on the mobile digital shelf, there are a few things they can do to help boost their performance:
- If a brand’s Share of Search is lower on the mobile app, they can divert their retail spend to mobile in order to inorganically compensate for this difference. This way, any short-term impact due to lower discoverability is mitigated. This is also likely to result in optimized budget allocation and ROAS.
- Brands also need to ensure their content is optimized for the mobile form factor, with images that are easy to view on smaller screens, and tailored product titles that are shorter than on desktops, highlighting the most important product attributes from the consumer’s perspective. Not only will this help brands gain more clicks from mobile shoppers, but this will also gradually lead to a boost in their organic Share of Search on mobile.
- CPG brands, specifically, need to optimize their digital shelf for delivery intermediary apps (along with marketplaces). The grocery delivery ecosystem is booming with companies like DoorDash, Delivery Hero, Uber Eats, Swiggy, etc. leading the way. Using Digital Shelf Analytics to optimize performance on delivery apps is quite an involved process with a lot of bells and whistles to consider. Read our recently published whitepaper that specifically details how brands can successfully boost their visibility and conversions on delivery apps.
But first, brands need to identify and work with a Digital Shelf Analytics partner that is able to capture and analyze mobile app data, enabling tailored optimization approaches for all eCommerce platforms.

DataWeave leads the way here, providing the world’s most comprehensive and sophisticated digital shelf analytics solution, rising above all other providers to provide digital shelf insights for both web applications and mobile apps. Our data aggregation platform successfully navigates the intricacies of capturing public data accurately and reliably from mobile apps, thereby delivering a comprehensive cross-device view of digital shelf KPIs to our brand customers.

So reach out to us today to find out more about our digital shelf solutions for mobile apps!
January 19, 2024
It’s not easy being a Bakery Brand: Insights from Digital Shelf
By 2028, Fortune Business Insights projects that the global bakery products market will reach USD 590 billion. The CAGR (Compounded annual growth rate) for 2021-28 is estimated at 5.12%. Products in this segment include bread, buns, cookies, tortillas, salted snacks, English muffins, bagels, confectionery food, hot dogs, cakes, popcorn, and so on.

Due to disruptions in the global supply chain caused by lockdowns and border closures, the pandemic has had a negative impact on the demand for bakery products and snacks worldwide. However, the market is not only changing, but consumer demand is increasing. Post-pandemic, health, food, and safety have gained renewed attention.

People across the world are making healthier choices with a focus on wellness.

A growing number of people are interested in plant-based foods and beverages, reducing sugar consumption, and understanding the link between lifestyle and health, including obesity and diabetes. As a result of these trends, food producers are reshaping their product strategies to meet new consumer demands.

In this article, we take a look at the ways companies can leverage data to inform their e-commerce strategy.

What’s driving up the demand for bakery products?

More people are choosing easy-to-use bakery products and snacks over other foods due to urbanization, convenience, western diets, and women’s participation in the workforce. Additionally, innovations in baking systems, food technologies, ingredients, formulations, and product ideas are providing customers with a greater level of choice, flexibility, and freedom.

How is e-commerce changing the game for bakery product companies?

To optimize their supply chains, bakery food and snack companies must better understand e-commerce metrics given the wide variety of products available and eventually convert sales. There are several measures that companies need to pay attention to.

Stock availability metrics, discounts across locations, and share of search results – are all critical metrics companies need to track. In addition to providing manufacturers and retailers with an insight into the trends, DataWeave’s tools also allow them to make better business decisions and ultimately improve their bottom line.

Grocery Retailers and Bakery Brands tracked

Methodology
- Data Scrape period: February 2022 to September 2022
- Country: Canada
- Grocery Retailers tracked: Atlantic Superstore, Fortinos, InstaCart, Loblaws, Voila, Walmart Grocery, Zehrs.
- Bakery brands: Betty Crocker, Dempsters, Hostess, No Name, Presidents Choice, Quaker, Vachon, Doritos.
- Category tracked: Bread and Bakery, Chips, Crackers, Deserts, Snacks.
Share of Search Analysis

Which brands feature the most on e-commerce portals?

When listing items on e-commerce platforms, share of search is crucial. The highest share of the top ten or top twenty items available on these platforms is correlated with how many times the item may be viewed. As a result, it would have a greater chance of being selected by the customer.

By Retailer for Category “Desserts”

Share of Search for Brands in each retailer
- In Walmart Grocery, Vachon has the highest share of search at 41%, whereas Betty Crocker, Presidents Choice and No Name had the lowest share of search at 0%, in the Desserts Category.
- In Loblaws, Presidents Choice had the highest share of search of 34%, whereas Dempsters had the lowest share of search of 2% in the Desserts Category.
- The brand Presidents Choice consistently ranks high in the share of search results for Desserts across multiple retailers, including Atlantic Superstore, Fortinos, Instacart, Loblaws, and Zehrs – except at two retailers, Voila and Watlmart Grocery, where its share is zero.
Trend of Share of Search for “Desserts”

Share of Search analysis by Brands over Time in category “Desserts”
- Share of search had dropped by around 4% for No Name, whereas for Vachon, it increased by 3% from Jan’-22 to Sep’ 22
- By brands, Presidents Choice had the highest share of search at 42%, whereas Betty Crocker had the lowest share of search at 12% between Jan’ 22 and Sep’ 22 in the Desserts Category.
Availability Analysis

Which products are widely available across e-commerce portals?

The availability of the product on the e-commerce portal is one of the key indicators of meeting customer demand. Brands can use insights from DataWeave to strategize how to restock their inventory and ease customer demand. Based on data analysis, brands can also determine which products to prioritize on which platforms.

By Category

Availability analysis by Category over Time
- Availability of all five categories was around 52% in Feb’ 22, which steadily increased to 61% until Aug’ 22 and has reduced to reach 55% availability in Sep’ 22
- Sliced Bread category has seen the most drop in availability by 12% between Jun’ 22 and Sep’ 22
- The tortilla category has the most rise in availability. It has increased by 16% between Feb-22 and May-22. It also showed an overall rise in availability of 5% from Feb-22 to Sep-22
By Location

Availability analysis by Location and Category
- Across categories, Snacks & Candy had better availability at 73% than Bread & Bakery, with 56% availability.
- By Location, New Brunswick had more than 65% availability across all three categories; the closest Location is Nova Scotia, with 63% availability.
- Alberta had the highest availability of 100% in the Snacks & Candy category and the lowest availability of 21% overall in all three categories (weighted aggregate)
Discounts Analysis

Several discount-based insights can be studied on e-commerce platforms. From location-based trends, retailer-based trends, and manufacturer-based insights. These insights can help companies make the most of the revenue opportunity while creating an attractive value proposition for the retail consumer.

By Category

Discount analysis by Category
- Discounts of all three categories were around 24% in Feb’ 22, which steadily reduced to reach 15% in Sep’ 22
- Snacks, cookies & chips category has contributed the most to the drop in discounting, which dropped by 17% between Apr’ 22 and Sep’ 22
- The Tortilla Category does not have any discount in the month of Jul’ 22
By Retailer
- Discount on Bread & Bakery category in Walmart Grocery was around 9% in Feb’ 22. It steadily increased to 13% by Jun’ 22 and thereon reduced to reach 11% availability in Sep’ 22.
By Location
- Across Retailers, Nova Scotia had the highest availability of discounts at 22%, whereas New Brunswick had the lowest with discounts at 9% in Bread & Bakery category.
Discount analysis by Retailers and Locations – Alberta, Ontario, New Brunswick, Nova Scotia
Note: Analysis does not cover all locations

Bakery and snack product manufacturers on e-commerce platforms have access to a rich trove of insights they can leverage to benchmark their strategies. They can better understand customer demands, align their supply chain and critically understand the trends impacting their bottom line. Engaging with a third-party platform like DataWeave’s Digital Shelf Analytics can help brands unlock tremendous value.
December 3, 2022
The Rapid Rise of Alcohol eCommerce in the UK
Alcohol eCommerce has been rapidly growing over the years, and like a lot of other industries, the pandemic accelerated its growth. Convenience, safety & home delivery became important criteria for customers in the post pandemic era and so the sale of alcohol via eCommerce went up. Kantar reported that UK booze sales were up £261m & online and convenience stores were the biggest winners. The latest IWSR Drinks Market Analysis Report 2022 reported on another interesting trend – when ordering alcohol online, consumers prefer using websites v/s apps in most parts of the world except China and Brazil. In the UK the largest chunk of online alcohol purchases happens on a retailer website instead of an app.

Platform used for last online alcohol purchase. Source

To get a better understanding of this, we tracked 2 grocery retailers and 3 grocery Q-Commerce apps in the UK to get insights into Alcohol sales, pricing, trends & more!

Methodology
- Data Scrape time period: Feb 2022 – June 2022
- Grocery Retailers tracked: Tesco & Ocado
- Grocery Apps tracked: Gorillas, Weezy & Getir
- Category tracked: Alcohol
Which retailer was the Price Leader in the alcohol category?

Before the pandemic Tesco was the only Big 4 retailer to increase their alcohol market share & Waitrose was the biggest loser, with its share of booze sales falling from 5.4% to 4.7%. Maintaining Price Leadership is a critical element and plays a big role in increasing sales & market share because consumers will buy the most competitively priced product. We wanted to track and see which retailer was the Price Leader in the alcohol category – i.e., had the most number of lower-priced items in the alcohol category. We also wanted to see if & how Tesco’s position had changed post pandemic.

Price Leadership
- Tesco enjoyed price leadership in the Alcohol category from Feb – June 2022 with 38.9% products priced the lowest. This, followed by Ocado at 33.8%. Gorillas had price leadership for the least amount of products in the alcohol category at 5.6%. Tesco was the clear winner!
- Tesco’s Price Leadership kept declining through the months though – at the beginning of the year in Feb, Tesco had 44% products priced the lowest but by June, that number fell to a little over 36%. Ocado showed a reverse trend – in Feb they had price leadership on 32% items and by June that number rose to 35.3%.
- One player Tesco could’ve potentially lost price leadership to was Getir. In Feb, Getir had price leadership on only 8.2% products but that increased gradually over the months to land on 14.5% in June.
Which retailers focused on Discounts to perk up alcohol sales?

Discounts are a great way to draw in inflation-hit shoppers. Loyalty card discounts, reward vouchers, and other promotional strategies retailers offer help make their products more competitive & attractive to customers. To stay competitive, retailers need to be aware of the discounts their competition is offering. They also need to understand the risk of deep discounting and the impact on margins. We wanted an insight into alcohol related discounts in the UK so we dug into our data. Here’s what we saw.

Average discounts across months by retailers
- A host of European and UK based startups like Jiffy, Dija, Weezy, Zapp, Getir & Gorillas launched with the promise of delivering groceries the fastest & cheapest.
- Our data showed that Gorillas offered discounts in line with the competition, however, Getir likely went the deep discounting route.
- Getir offered the highest discounts across all months. And in the month of April they offered almost 9% more discount than Ocado – the retailer with the 2^nd highest discounts.
  Like we discussed above, Getir gained price Leadership from Feb to June. Deep discounting could have potentially played a role.
- Gorillas on the other hand had the lowest, almost non-existent discounts.
Let’s look at Price Index trends across 5 months

We tracked the Price Index (PI) across these 5 retailers to measure how alcohol prices changed over a 5 month period from Feb – June 2022.

Note: Retailers selling at the 100% mark were selling at an optimal price & did not undercut the market. The pricing sweet spot is 95% – 105%. Anything lower would compromise margins, and higher would mean the retailer was not competitive.

Price Index across months by retailers
- Weezy had a Price Index that was the most optimal, sitting in the 100% – 102% range.
- Gorillas had the lowest Price Index, between 89% – 91%.
- Getir had a low price index in Feb (96.1%) but slowly kept increasing to cross 110% in April, May & June.
- What was interesting to see was the competition between the 2 retail giants Ocado & Tesco. Ocado had a lower price index at the start of the year at 105.1%, while Tesco was at 109.8%. In the subsequent months, Ocado kept increasing prices to be competitive with Tesco and Tesco decreased prices to likely match Ocado’s pricing. By June BOTH Tesco & Ocado had the exactly the same price index – 108.7%
Which retailers were the quickest to make price changes?

Competitive pricing is critical to eCommerce success. Competitive pricing involves tracking your competitor’s pricing & strategically tweaking your own prices without hurting margins. We tracked the month-wise average Price change from Feb – June across all 5 retailers to see which retailer was making price changes and at what frequency.

Average price change across months by retailers
- Most retailers did not make massive prices changes, they were ballpark competitive with each other from a pricing standpoint.
- However, Gorillas made significant changes in the month of March when they dropped prices by 3.8% and in May when they increased prices by 5.5%!
- In May, the same month Gorillas made a big price hike, Weezy dropped their prices significantly by 10% widening the gap between the 2 retailers.
Which retailers avoided lost sales by maintaining stock availability?

Having a near real time view on stock availability is crucial to driving sales. Customers can buy products only when they’re available! So, we went ahead, looked into our data to see how each of these retailers managed stock availability from Feb to June.

Average availability across months by retailers
- Our data showed varying availability levels across retailers with Ocado having the highest availability across all 5 months. They had a robust stock at the beginning of the year at 100% but kept dwindling through the months to land at 95.8% by June.
- Tesco had a sharp drop in availability in May & June – from 97% at the beginning of the year to the 92-93% range.
- Gorillas had the lowest availability across months between 90 & 94%.
- Weezy consistently maintained availability at 95% across all 5 months.
Conclusion

For the most part, the UK market has a positive outlook towards buying alcohol online thanks to changes to shopper behavior arising from the pandemic. As per the IWSR Drinks Market Analysis Report 2022 in website-led markets, such as the UK, breadth of product range is important to customers along with price. These 2 play a key factor in purchase decisions. By contrast, consumers in app-driven markets have different preferences. While price matters, it is less important than convenience and speed.

As an alcohol retailer, if you need help tracking your competitor prices, discounts and product assortment, reach out to the team at DataWeave to learn how we can help!
September 5, 2022
UK Grocery Pricing Wars in 2022! A quick look at Pricing Data we gathered from 5 Grocery retailers in the UK
Grocery sales in the UK are dominated by the “big four” – Tesco, Asda, Sainsbury’s, and Morrisons. A Statista report on these Grocery Giants as of May 2022 indicates that Tesco, Sainsbury’s, and Asda own approximately 27%, 15%, and 13% market share of grocery stores in the UK. Whereas Ocado and Symbols & Independent have the lowest market share, 1.8% each.

However, the grocery delivery market is seeing a major shift because of new-age Quick Commerce companies that have swooped into the already crowded grocery space offering super-speedy home delivery! These new entrants added to the already competitive Grocery market & price wars intensified. Customers today rely on ultra-fast delivery services for their grocery requirements. For example, Berlin-based Gorillas charges £1.80 to deliver anything from a £7 pizza to a 30p apple — with no minimum order value.

Investors funded over £5B in grocery delivery apps such as Getir, Gorillas, Zapp, Fancy, Dija, Weezy, Jiffy, and Beelivery, in the UK. These rapid grocery delivery apps offer shorter delivery times, as low as 10 minutes, along with deep discounts to attract customers. For example, Gorillas, Weezy, and Getir all claim a 10-minute delivery time and offer promotional codes for the first couple of orders. Customers also get discounts for inviting friends and family.

To get more insight into the Grocery space in the UK, we tracked 5 Grocery retailers & Q-Commerce companies to try and understand trends wrt pricing in this competitive environment. Let’s take a look at what our data found & which retailer won the competitive pricing tug of war.

Methodology
- Data Scrape time period: January 2022 – June 2022
- Grocery Retailers tracked: Tesco & Ocado
- Grocery Apps tracked: Gorillas, Weezy & Getir
- Categories tracked: Alcohol, Drinks & Beverages, Fresh & Frozen, Grocery, Health & Wellness, Home Care, Packed Food & Snacks, and Smoke shop.
Grocery Giants v/s Grocery Delivery apps – who was the Price Leader?

Price leadership by category

Price leadership across months by Retailer

We wanted to track and see which retailer was the Price Leader – i.e., had the most number of lower-priced items in a particular category. Our data clearly showed that the Grocery Giants Ocado & Tesco won hands down! Interestingly, Ocado launched a new Ad Campaign earlier in Jan this year about bringing value to the table for customers with quality products at affordable prices – seems like they’re taking this new promise very seriously!
- Tesco and Ocado were price leaders in maximum categories when compared to Gorillas, Weezy, and Getir.
- Between Tesco & Ocado, Ocado enjoyed price leadership across all these categories for 4 out of the 6 months we tracked pricing for. Tesco occupied the top slot for just the balance 2 months.
- Tesco was the price leader in the Alcohol category, with close to 40% of products priced the lowest compared to other retailers. They were also price leaders in the Smoke Shop category.
- Ocado won price leadership for the remaining 6 categories, with a marginal gap between both retailers.
Watching Price Index Trends as inflation soars!

Price index across months by Retailer

The Guardian reports that Grocery inflation has hit a 13-year high in the UK, and food price rises could hit 15% by this summer – the highest level in more than 20 years. Meats, cereals, dairy, fruit & vegetables are likely to be the worst affected. Keeping this in mind, we tracked the Price Index (PI) across these 5 retailers to measure how prices changed over a 6 month period from Jan – June 2022.

Note: Retailers selling at the 100% mark were selling at an optimal price & did not undercut the market. The pricing sweet spot is 95% – 105%. Anything lower would compromise margins, and higher would mean the retailer was not competitive.
- Getir & Ocado had a Price Index that was the most optimal, sitting in the 95% – 105% range.
- Gorillas had the lowest Price Index, between 88% – 90%.
- Weezy has the highest Price Index – they were selling at a minimum 30% – 40% premium over other retailers! Perhaps it’s their quick delivery service that justified these super high prices? Unlike other apps with a lower delivery fee but longer delivery times, Weezy offers a 15-minute delivery service & customers seem to be willing to pay for convenience! Wheezy also has a delivery fee of £2.95, which is at least £1 more than other platforms.
  Supermarkets like Ocado are now playing catch up to compete with Q-Commerce and quick delivery services. Ocado has launched a new “Zoom” service promising delivery in 60 minutes, and Amazon is now delivering “same day” groceries (but both have a minimum spend of £15)
Which Retailers were the quickest to make price changes?

Average price change across months by Retailer

Competitive pricing is critical to winning the eCommerce race. Competitive pricing involves tracking your competitor’s pricing & strategically tweaking your own prices without hurting margins. We tracked the month-wise average Price change from Jan – June across all 5 retailers to see which retailer was making price changes and at what frequency.
- The main observation was – across all 6 months, all retailers were likely tracking each other’s prices and making minor price changes accordingly – the need of the hour in this hyper-competitive environment.
- Gorillas made significant changes to prices between Jan & Feb. And Getir in the May/ June time period.
Discounts & Promos in a turbulent UK Grocery Market

Average discount across months by Retailer

Although customer acquisition starts with building awareness, discounts are a proven way to attract customers quickly. When approached with the right strategy, promotional discounts can promote long-term customer loyalty, drive customer acquisition, and improve customer lifetime value. However, deep discounting can risk margins and create more problems than benefits. We wanted an insight into discounting trends in the Grocery space, so we looked at our data. Here’s what we saw:
- Getir offered by far the highest discounts compared to Ocado & Gorillas. In fact, in most cases, they offered discounts close to 2-3% higher than the retailer with the 2nd highest discounts!
- Our data showed that Gorillas offered the lowest discounts. As reported in The Sun & other sources, newer Q-Commerce players like Gorillas have been showering users with discount codes, and that is why this data surprised us!
We went & looked back at the Price Index earlier in this blog, we noticed that Gorillas had a low price index overall, with most products priced at a 90%, way below other retailers. Perhaps this already lower price is why they’re offered very few discounts?

Conclusion

The UK grocery delivery market saw a huge rise in new retailers who are currently fighting for better discounts, competitive prices, and quick delivery. Although Tesco and Ocado were the price leaders in our findings, new players like Gorillas, Weezy, and Getir are attracting customers with quicker delivery times and low delivery costs.
July 24, 2022
Feminine Hygiene Products Face Supply Chain Shortage and Price Increases

Last week the DataWeave analytics team identified the states most impacted by the baby formula shortage, only to see feminine hygiene products following similar trends with price increases occurring alongside a supply chain shortage. In this analysis, the team has identified over four hundred feminine hygiene products made available across eighteen retailer and delivery intermediary websites from August 2021 through June 2022, to see how product availability and price changes correlated.

Within the feminine care products analyzed, both tampons and sanitary pads show to have under 58% availability as of June 2022. For sanitary pads, June 2022 shows the lowest level of product availability at around 58%, which has steadily declined each month from August 2021 where product availability started around 69%. Tampons however, reached their lowest level of availability in April 2022 at 45%, and appear to be slowly recovering each month, now reaching around 53% availability in June 2022.

Product Availability for Feminine Care Products – June 2022

The Evolution of the Tampon Shortage by Retailer

Looking at tampons in more detail and at a retail level, we can see how much and how often product availability fluctuated from August 2021 through June 2022 across Kroger, Meijer, Baker’s Plus, Target and Walmart websites. Baker’s Plus, for example, shows the lowest product availability, maintaining an average of around 39% from October 2021 through June 2022. Kroger appears to be a notable exception only facing stock availability issues in March and April 2022, achieving nearly 78% availability in June 2022, which is 16% greater than the other retailers analyzed.

Product Availability for Tampons by Retailer – June 2022

Feminine Care Product Price Changes Over Time

When looking at Pricing Intelligence insights and average price changes occurring alongside declining product availability for tampons and sanitary pads combined, we see a very different story. Tampons have seen steep price hikes from December 2021 onward, increasing the most in June 2022, up 6% compared to prices seen in November 2021. This steep price increase could be attributed to consistently low availability for tampons that has been seen in recent months.

To the contrary, sanitary pads have seen a price reduction of around 1.25% as of June 2022 compared to average prices seen in November 2021. While prices are lower in June 2022 for sanitary pads, the percentage by which they are lower is shrinking in recent months, potentially for the same reasons related to decreasing product availability.

Price Change for Feminine Care Products – June 2022

When looking at month-over-month average price changes for tampons only, we can clearly identify which months had the biggest price changes, noting price hikes that lead to the currently high prices seen in June 2022. In March and May 2022, over 10% of tampons offered had seen a price increase, and around 8% had seen significant price increases of more than 10%.

Month-Over-Month Price Changes for Tampons – June 2022

eCommerce Intelligence Provides Early Visibility to Evolving Trends

Price increases don’t seem to be stopping anytime soon given there was a 3.6% price hike seen on average in May 2022 versus April, with June seeing yet another .6% increase from May’s prices. That being said, as the market evolves and feminine hygiene products stabilize, our team will continue to provide visibility to critical pricing and product availability changes to enable our clients to stay ahead of the curve.

From a baby formula shortage to a tampon shortage, what category will be next to follow the supply chain shortage trend? Follow our blog for access to the latest insights and be sure to reach out to our team if there is any particular category you are interested in tracking next, or for access to more information on our Commerce Intelligence and Digital Shelf solutions.

June 22, 2022
Baby Formula Shortage Continues Alongside National Price Increases – June 2022

As the baby formula shortage continues, retailers and brands are working quickly to meet evolving consumer demand, considering supply chain driven headwinds, a baby formula recall, and inflationary-driven impacts. The DataWeave analytics team has actively tracked marketplace changes, alongside reports from the FDA, for the baby formula category at a state-level, and has shared the latest snapshot of product availability through June 7^th, 2022, below.

Average Baby Formula Product Availability by State – June 2022

While the U.S. has reached an average of 84% baby formula availability the first week of June 2022, given recent news headlines related to the baby formula shortage, and tracking out of stock encounters by state, we see a continued decline in availability throughout the Midwest versus product availability levels seen in May 2022.

Wisconsin, Michigan, Illinois, Indiana, Ohio, and Kentucky all show average availability for baby formula to be less than 50%, with Wisconsin being impacted the most at less than 18% average availability. While Texas shows an average availability improvement of 3.5% from the first two weeks of May 2022 to the first week of June 2022 as noted in the below chart, availability is also very low overall at less than 60%.

Average Change in Baby Formula Product Availability by State – May 2022 to June 2022

Outside of the Midwest and Texas, the other states for consumers to be cautious in are California, Virginia, and South Carolina as their month-over-month average change in availability also declined 4%, 12.6% and 8.2% respectively. Below is a snapshot of where the baby formula availability average started as of May 1^st through the 15^th, 2022.

Average Baby Formula Product Availability by State – May 2022

Baby Formula Product Availability Changes – March 2021 through May 2022

At an aggregated level overall, the availability for baby formula was relatively stable across all retailers considered within our analysis from March 2021 through September 2021, but has been on a steady decline ever since, starting at 81.7% availability in September and ending at 53.8% availability in May 2022 as noted in the below chart.

Monthly Average Availability for Baby Formula Across Major Retailer Websites

Looking at baby formula availability at a retail level, we saw yet again not all availability challenges were alike, by month or retailer. Costco.com lead the other retailers within our analysis for greatest average availability from March 2021 through May 2022, but had one of the lowest availability percentages at 62.7% in May 2021, and dropped to the lowest availability of the group in May 2022 at 37.5%.

Average Availability for Baby Formula Across Major Retailer Websites

Baby Formula Prices Increase as Availability Changes

While unnecessary price gouging is prohibited, price increases are still happening at a slow and steady rate across all the accounts included within our Pricing Intelligence analysis given external market factors outside of baby formula recall related stockout scenarios.

Kroger.com experienced the greatest average price increases overall, with the peak being in May 2022 at a 19% increase, 8% higher than other retailers on average, versus prices seen in March 2021 for the same baby formula products. The most significant price hike occurred on Kroger.com from December 2021 to January 2022. Other retailers like H-E-B, Target and Wegman’s have had minimal price changes from March 2021 through May 2022.

Average Price Inflation for Baby Formula, Indexed to March 2021

Address the Baby Formula Shortage With eCommerce Intelligence

As the market continues to evolve and baby formula supply works its way to catching back up to demand, our team will continue providing critical pricing, merchandising, and competitive insights at scale, to enable retailers and brands to develop data-driven growth strategies that directly influence their eCommerce performance, accelerate revenue growth and drive profitability.

Be sure to reach out to our Retail Analytics experts for access to more details regarding the above analysis, or for more information on our Commerce Intelligence and Digital Shelf solutions, and let us know what other category insights you’d be interested in seeing this year.

June 14, 2022
eCommerce in South Africa: Data-Driven approach to getting ahead
What an exciting month we’ve had at DataWeave! Our team flew down to gorgeous Cape Town, South Africa to attend the 8^th edition of #EcomAfrica! After months of Zoom calls and virtual events, it was a refreshing change to see our customers in person and meet some of the movers and shakers in eCommerce and some of the top South African brands.

Top eCommerce Companies in South Africa

My last visit to South Africa was before the pandemic. Things have changed since then, & the difference was stark! The eCommerce landscape had a paradigm shift during Covid-19 and grew exponentially. My customers spoke to me about the new opportunities, growth potential as well as challenges that came in because of this boom. For one, eCommerce in South Africa has become more competitive than ever – from online retail to grocery and food delivery to even alcohol delivery! All retail businesses seem to have jumped onto the eCommerce bandwagon.

A recent Deloitte report found that over 70% of South Africans shop online at least once a month & 2 out of 3 respondents said they plan to increase their frequency of online shopping. 65% said they know what they want, search online & check all stores that stock the product to compare prices. Price is one of the key factors that influence consumer purchase decisions. Other critical factors include delivery fee, delivery time, promotions & discounts & product assortment to name a few. In order to stay ahead in this highly competitive arena, both retailers and brands need to make data-driven decisions about critical KPIs like pricing to stay ahead of the competition.

Increased Online Shopping & Online Shopping Frequency

We’ve been working with customers in South Africa for over 4 years now, even before the pandemic. So on Day 2 of the event – S.Krishnan Thyagarajan “Krish”, President & COO, Dataweave had a chance to share our learnings and experience from all these years and how user data is critical to getting ahead & winning the eCommerce race in South Africa.

For the purpose of Krish’s keynote address, we tracked pricing insights for a finite set of categories across key South African retailers like Checkers, Pick n Pay, EveryShop, Incredible, Makro, Waltons, Shoprite & Dis-Chem to name a few over a period of 16 months from Dec 2020 to April 2022. We highlighted price increase and decrease opportunities and how each retailer reacted in order to stay competitive, increase sales and protect margins.

BATTLE of the eCommerce GIANTS!

Key Highlights from the Keynote
- Increasing prices where an opportunity exists helps retailers increase their margins exponentially. Pick n Pay had the highest action rate (73%) when it came to capitalizing on price increase opportunities v/s Dis-Chem at 11%.
- When it came to price decrease opportunities (in order to stay competitive with rival brands) Takealot was the most responsive retailer – they capitalized on 30% of the opportunities, followed by Pick n Pay at a close second (28%) and Shoprite & Dis-Chem at just 4%.
- Most retailers took between 1 – 5 days maximum to make price changes which means responsiveness to the market among all retailers is high making it more important for online retailers to always be on their toes.
- The 2 categories where most retailers capitalized on Price Increase Opportunities were Sauces & Condiments and Crackers & Biscuits.
Want to watch the Keynote video on Demand? Click here to register & watch.

Price Increase & Decrease Opportunities

Bonus video content!
- Watch the Impact of price increase & decrease opportunities on Private Label brands!
- See how product stock availability impacts price changes over a 16-month period.
- Find out which brands are in the lead in the Skin Care, Pet, Baby, Laundry & Cleaning Aid categories
If you’re an online retailer in South Africa & need insights on staying competitive with the right pricing, product assortment, delivery time, delivery rates, and the other key influencers that affect customers’ choice of online retailers, sign up for a demo with our team at DataWeave to know how we can help!
June 6, 2022
Share of Keyword Search Cinco de Mayo 2022

As inflation continues to hike costs for consumers and supply chains challenge them to maintain loyalty, there is still an active audience willing to pay the ultimate price for the convenience of food and alcohol delivery. That being said, we analyzed 8 popular Retail and Delivery Intermediary websites and 11 popular ‘Cinco de Mayo’ keywords to see which Brands are predicted to win the battle of Digital Shelf Share of Search this holiday.

2022 Cinco de Mayo Share of Search Insights – Top Brands for ‘Cinco de Mayo’

Opportunities for Food & Bev on Cinco de Mayo

While most of our analysis focused on popular Cinco de Mayo food and beverage products, none of these brands populated on either Target (pictured on left below) or Walmart (pictured on right below) page 1 search results for the term ‘Cinco de Mayo’. Keyword search results for this term are dominated primarily by décor brands as indicated below.

Brands Achieving Top Share of Search for Food and Beverage Categories on Cinco de Mayo 2022

Share of Keyword Search Results – Alcohol Category

Three of the most popular alcohol types sought out during Cinco de Mayo are ‘Mexican Beer’, ‘Mezcal’, and ‘Tequila’. Below are the brands dominating Share of Keyword Search results on each of the major retail websites we researched.

AmazonFresh, Meijer, Kroger, and Sam’s Club Share of Search – Beer, Mezcal, and Tequila Keywords on Cinco de Mayo 2022

We also reviewed the same keyword performance across popular delivery intermediaries to see how Share of Keyword Search altered for ‘Mexican Beer’, ‘Mezcal’, and ‘Tequila’. The results are below for TotalWine, Instacart, Drizly and GoPuff:

TotalWine, Instacart, Drizly, and GoPuff of Search – Beer, Mezcal, and Tequila Keywords on Cinco de Mayo 2022

The keyword ‘Agave’ is also a popular search term within the alcohol category during the time leading up to Cinco de Mayo. We reviewed keyword search performance at various zip codes to see how price points that populated on page 1 search results varied given the change in median income. Below are the results:

Share of Search for Alcohol by Price Point and Zip Code on AmazonFresh

Share of Keyword Search Results – Grocery Categories

We also reviewed some of the most popular grocery items purchased during Cinco de Mayo by Keyword Share of Search results to see which brands are primed to win the Digital Shelf this year. Below are the results for Target.com and Walmart.com.

Walmart and Target Share of Search – Food and Beverage Keywords on Cinco de Mayo 2022

Below are the results for the same popular grocery items and alcohol keywords related to Cinco de Mayo and the page 1 results seen for Brand Share of Search on Safeway.com.

Safeway Share of Search – Food and Beverage Keywords on Cinco de Mayo 2022

Access to these types of real-time digital marketplace insights can enable retailers and brands to make strategic decisions and help drive profitable growth in an intensifying competitive environment. Be sure to reach out to our Retail Analytics experts for access to more details regarding the above analysis, and let us know what other holiday insights you’d be interested in seeing this year. Happy Cinco de Mayo!

May 4, 2022
The Rise of On-Demand Grocery Delivery after the Pandemic

Before the pandemic, the grocery industry was set around brick-and-mortar stores, and there was a slow movement towards on-demand grocery. Online grocery delivery was still considered a peripheral channel. However, grocery shoppers started turning to on-demand platforms since the onset of COVID-19. According to Acosta’s report, since the pandemic, 45% of customers prefer online grocery shopping over physical stores.

COVID-19 drastically accelerated the online grocery delivery trend, increasing 10% and 15% of total grocery sales during the peak COVID-19 time. In the U.S., online grocery shopping reached nearly $90 billion in sales in 2020, increasing by more than $30 billion.

In this article, you’ll learn about the early pioneers of online grocery delivery in the U.S., the modern players, and the impact of COVID-19 on grocery trends.

Early pioneers of online grocery delivery

Early pioneers of online grocery delivery

In the late 1990s, consumers had just started ordering products online. Online grocery shopping was an early area of focus. It offered lucrative rewards to high-spending consumers, increased convenience, and saved them time. Peapod, founded in 1989 by brothers Andrew and Thomas Parkinson, was the first online grocery delivery service. Back when they started, users had to install software from CD-ROMs and then place orders. Though it took years to become a well-known name in the industry, Peapod is still in business.

Webvan and HomeGrocer.com were two other early pioneers of online grocery delivery that started in 1996 in California and 1997 in Washington respectively. Webvan had a successful launch in California, and they had aggressive expansion plans to operate in 26 major cities around the United States. However, the company filed for bankruptcy less than two years later. HomeGrocer.com quickly created the infrastructure needed to support the business, including a fleet of vans and a huge warehouse. They had impressive early growth, and sales reached over $1 million a day by mid-2000. They expanded into other markets, including California, Georgia, Oregon, Texas, and Illinois.

Modern players of the on-demand grocery delivery

Modern players of the on-demand grocery delivery

Online Grocery Trends Post-Pandemic

When COVID-19 first began to engulf the world, supermarkets and grocery delivery platforms like Amazon Fresh and Instamart became overwhelmed with huge demands. To handle the surge of online orders, stores had to make drastic changes to accommodate the switch to on-demand delivery requests. Popular grocery delivery brands had to introduce waitlists and online queues for new customers. According to a poll, 53% of shoppers would continue online grocery shopping because they had a good experience, indicating that the on-demand grocery trend will continue post-pandemic.

Mckinsey Grocery Report

As shoppers prefer more digital channels in their path to purchase, the on-demand grocery trend is becoming much more significant for both consumers and brands. According to a McKinsey and company survey, frozen fruits, health care items, fresh fruits and vegetables, packaged foods, household care items, beverages, and deli meats categories are likely to remain popular among U.S. consumers post-pandemic. Meanwhile, CoreSight Research found that fresh fruits and vegetables were the biggest bestsellers from 2020-to 2021 followed by fresh dairy, meat, eggs, frozen food, and bread and baked goods.

Why Grocery Shoppers are going digital

Online ordering offers a more personalized experience to shoppers as they get recommendations for products that are often bought together. When paired with data analysis and AI-powered algorithms, grocery stores could work on targeted marketing and offer quick delivery services.

1. Flexibility

On-demand grocery shopping offers customers a wide range of delivery options, including subscription services, buy online pick up in-store, click and collect, option-based pricing, and much more. This offers choice and accessibility to modern customers looking for speed and convenience.

2. Convenience

With the increasing focus on social distancing and safety, shoppers started to rely on delivery services rather than waiting in long queues and risking exposure. The focus and priority of grocery shoppers shifted from discounts and pricing to convenience, speed, and safety. Online grocery shopping order methods also differ by generation. 40% of millennials prefer to shop groceries on mobile, and 52% prefer computers. Similarly, 66% of Gen X prefer to shop on computers, and only 27% prefer to shop on smartphones.

Grocery Shoppers are going digital

3. Speed

The fierce competition in the on-demand grocery delivery space has led to small delivery times. Startups like GoPuff (30 minutes), and Jiffy (15 minutes) are competing with the big boys like Walmart and Amazon Fresh to deliver groceries in under an hour. Quick delivery options like two-hour delivery and same-day delivery have made it easier for customers to shop for fresh produce. Customers can quickly order a few items for a specific recipe and get it delivered within a few hours.

4. Multiple payment methods

At store checkouts, cash and card are the only two acceptable options. Customers prefer to have more options in today’s modern world. Online grocery shopping makes buying easier by offering multiple payment options like PayPal, credit/debit cards, and monthly payment plans that negate the delivery fees for each delivery.

How to successfully run a Grocery Delivery Business?

The increasing demand for speed and convenience puts pressure on the grocery industry that faces inventory issues like fresh produce and product availability. However, the benefit of online grocery delivery services is that it provides insight into the end-to-end view of the customer journey. Grocery delivery brands can use the data to design services and models that meet customer demand and minimize costs across the supply and distribution chain.

If you’re a Grocery Delivery company and want to track your delivery time, or product catalogue so you can boost sales with an in-demand product assortment, or you want to drive more revenue & margin by making sure your products are priced right v/s your competition, reach out to us at DataWeave! Sign up for a demo with our team to know how we can help you optimize your online sales.

April 5, 2022
Quick Commerce in 2022: An Era of Hyperlocal Delivery

Busy lifestyles, urbanization, aging populations, and smaller households led to the preference for convenience and efficiency in eCommerce deliveries. However, the Covid-19 pandemic caused a massive shift in customer demand and buying decisions. The modern consumer journey moved from takeaway food to online shopping to quick or same-day deliveries. With evolving digital touchpoints, customers now favor fast deliveries and convenience.

According to a 2020 survey by KPMG in the UK, 43% of consumers chose next-day delivery, a 4% increase from last year. Interestingly, 17% of consumers abandoned a brand if they faced a longer delivery. Standard delivery time has shortened from 3 to 4 days and two-day shipping to next-day or same-day delivery. This increasing trend of quick delivery has led to the boom of quick commerce or Q-Commerce. Quick commerce or on-demand delivery refers to retailers that deliver goods in under an hour or as quickly as 10 minutes. The rise of Q-commerce is caused by changing consumer behavior and rising expectations since the pandemic.

In this blog, you’ll learn about quick commerce or Q-Commerce and its benefits. You’ll also read about factors to consider for quick commerce and tips to implement this business model.

1. What is Quick Commerce?

On-Demand Delivery

Quick commerce or on-demand delivery is a set of sales and logistics processes that empowers eCommerce businesses, restaurants, grocery chains, and manufacturers to deliver products in less than 24-hours. A study shows that 41% of consumers are willing to pay for same-day delivery while 24% of customers will pay more to deliver their items within a one- or two-hour window.

Changing lifestyles and customer behavior directly impacted the rise of Q-Commerce. The takeaway food industry had used quick commerce for many years. But with Q-Commerce businesses consistently cutting delivery time, quick commerce for instant grocery delivery has become a new trend. For instance, India-based online grocery delivery firm Grofers rebranded to BlinkIt amid rising competition, promising 10-minute instant delivery.

2. How quick is Quick Commerce?

The post-pandemic lifestyle & the rise in the number of small and single-person households has led to an increase in demand for products in small quantities that need to be delivered sooner than later. Sometimes in as little as 10 minutes! This trend is oriented towards specific products such as packed or fresh foods, Groceries, Food delivery, Gifts, Flowers, Medicines to name a few.

Quick Commerce Categories

Local shops that can reach more customers with less friction have swapped traditional brick-and-mortar warehouses to cater to an urban population. These online Q-Commerce stores can deliver goods from favorite stores and offer a vast choice of products that are available 24/7. However, it requires real-time inventory management, data-driven pricing management, innovative logistics technology, a fantastic rider community, and a proper assortment.

3. Factors to consider for Quick Commerce

Competitive Assortment & Pricing

a. Assortment

With growing competition, getting product assortment right isn’t easy for quick commerce businesses, yet it’s critical to their success. To optimize assortment for quick commerce stores, they need to understand how demand differs between demographics and various stores. Since quick delivery involves packed and fresh products, it is even more essential to carry a unique assortment for each store.

Data analytics will help Q-Commerce businesses understand which products are repeatedly purchased in every store. It also helps identify high-demand gaps in your competitors’ platforms. Assortment analytics can help distinguish shifts in customer behavior across short- and long-term demands. The key to increasing sales is shaping inventory to match the overlap between market opportunity and consumer interest. With assortment analytics, they can determine the optimal mix of products for their daily inventory.

b. Pricing

Pricing information is readily available on quick commerce businesses, allowing customers to compare prices before making purchase decisions. Before deciding on a product, shoppers actively track the best deals on platforms across various Q-Commerce delivery platforms. According to a survey, 31% of consumers rated price comparisons as the essential aspect of their shopping experience. Understanding price perception can help quick commerce companies to optimize their pricing strategy while remaining competitive.

A competitive pricing strategy does not imply that Q-Commerce businesses have to cut prices. Instead, it’s about adjusting prices relative to your competitors but not significantly impacting the bottom line. Competitive pricing provides real-time pricing updates, allowing quick commerce platforms to drive sales by nailing their pricing strategy.

c. Delivery Time

Grocery Delivery Race In India

Delivery time has become the game-changer in quick commerce, with platforms fighting over shorter delivery times. Unpredictable factors such as specific delivery windows, last-minute customer requests, and traffic congestion can wreak havoc in your planning. Optimizing your delivery time can improve operational efficiency through faster delivery, quick route planning, and driver monitoring.

Big eCommerce platforms like Amazon offer same-day or next-day delivery to prime members with no extra fee on minimum order criteria. The only demand of customers who do not worry about discounts or lower wholesale prices is quick delivery. The demand for quick delivery services has led to many global retailers offering same-day delivery to meet those expectations.

d. Demand Forecasting

Since quick commerce is a viable solution for certain products, businesses must determine what customers want and when they want it. Q-Commerce businesses can use historical data to predict future sales patterns with demand forecasting. It ensures that Q-Commerce businesses can limit wastages and their inventory can cater to a targeted market. Demand forecasting also helps to replenish stock based on real-time data. Furthermore, companies can identify bottlenecks and points of wastage in the supply chain with a demand-driven system in place.

4. Benefits of Quick Commerce

Q-Commerce Benefits

a. Competitive USP

Q-Commerce businesses get new value propositions because customers that need immediate delivery are willing to try new brands and order from new stores. It also allows online Q-Commerce businesses to compete with global marketplaces and brick-and-mortar stores.

We at DataWeave have helped quick-service restaurants (QSRs) that are going the Q-Commerce route & selling via food aggregator apps to increase their revenue significantly. Our AI-Powered Food Analytic solutions have helped QSRs diagnose improvement areas, monitor key metrics, and drive 10-15% growth. Our data has helped them understand availability during peak times, monitor product visibility by region, track competitors, and choose suitable banners for promotion. Read more about that here.

b. Increase margins

A study from Deloitte suggests that 50% of online shoppers spend extra money to get convenient delivery of the products they need during the pandemic. These customers also paid extra for on-demand fulfillment and bought online pick-up in-store options.

Since the assortment of products in quick commerce is relatively small, Q-Commerce businesses can drive sales for their most profitable product lines. There is a potential for greater margins because wealthier demographics often require convenience. For instance, time-stranded professionals value convenience over discounts.

c. Customer experience is paramount

With quick commerce, retailers can meet customer expectations and exceed them, fostering brand loyalty. Quick commerce addresses customer pain points such as running out of food before a small party or getting a birthday present for your friends. It can simply help people who cannot make it to the shop or stock up essentials.

5. How to implement Quick Commerce

Implementation of Quick Commerce

a. The need for local hubs

To pack and deliver products in under an hour, businesses must be located close to the customers. Therefore, quick commerce relies on local warehouses that can serve customers in immediate proximity. Since the duration of two-wheelers is less likely to be impacted by heavy traffic or parking spaces, delivery services employ riders to deliver products.

b. Ensure you have the right analytics in place

Another essential part of running a quick commerce business is to have a web or phone application that can facilitate online ordering and offer accurate stock information to customers. Q-Commerce businesses also need a real-time inventory management tool that will provide insights into stock levels and allow for quick reordering and redistribution of products. This will also prevent deadstock and stockouts.

DataWeave’s Food Delivery Analytics product suite helps companies to increase order volumes, understand inventory, and optimize prices. It also provides access to discounts, offers, delivery charges, inventory, and final cart value across all your competitors.

c. It’s all about stock availability & assortment

Q-Commerce in the Grocery Delivery space is excellent for specific product niches like packed or fresh foods and vegetables, drinks, gifts, cosmetics, and other CPG products that customers use every day.

The stock assortment is as important in the Food Delivery space with restaurant chains like McDonald’s or Burger King that generate as much as 75% of their sales from online orders. These businesses have to make sure they’re carrying the most in-demand product assortment there is.

Conclusion

Same Day Delivery

The rise of quick commerce represents the next big change in eCommerce, accompanied by a shift in consumer behavior towards online grocery shopping and food ordering. When positioned with proper assortment and pricing, instant delivery services can allow Q-Commerce businesses to capture the influx of consumers looking for speedy delivery. By tapping into big data from quick commerce markets, Q-Commerce businesses can gain insights into consumer demands.

If you’re a Q-Commerce business in the Food Delivery or Grocery Delivery space, reach out to our experts at DataWeave to learn how our solutions can help you understand the best Pricing Strategy, Delivery Time SLAs, Assortment Mix you need in order to successfully sell on Q-Commerce platforms.

January 25, 2022